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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 187 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Expansion 24TB External Hard Drive, particularly its large storage capacity and overall performance. Users find the drive's speed to be satisfactory and appreciate its reliable connectivity. However, some customers have noted that the drive can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 187 reviews
  • Pros mentioned:
    Drive speed, Storage capacity

    Rated 5 out of 5 stars

    Great Price. Solid performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for huge storage. Reasonably fast for a spinning drive. Cheaper than buying the drive inside it outright.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Cheapest new external drive per terabyte

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge amount of storage for about $12 per terabyte. Anthing less than $15 per terabyte is a good buy. Drive works as advertised,

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Top high capacity standard hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this hard drive is great these seem to be the standard for high capacity desktop hard drives and bought the 24 TB and have had no issues I will update soon if anything changes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition to a system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak as to the durability of this item but so far I have been extremely satisfied with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Overall performance

    Rated 5 out of 5 stars

    These drives work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives work well. They have. fast transfer speed and they're reliable,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fast with lots of storage and runs quiet

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Useful for large backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Helps with backing up big files so i dont need to waste internet bandwidth redownloading them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toddf

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have older Western digital hard drives, and a few Seagate drives. I needed to transfer a lot of them over to this newer unit as a back up. The transfer rate seemed a little slow, but I was transferring close to 19 TB of information. It is a good unit for back up your data. I would highly recommend having something to back up all your data and pictures and video because once they’re lost on a hard drive it is very expensive to try to recover. With the price sale that they have on this particular unit, this is an extremely good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for Ginormous Disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I ran CrystalDisk and other utilities' quick tests and it's all good. Incredible price at Best Buy, well below $15/TB, tax included, and quick delivery. I have not done what would be a very lengthy deep surface scan of the disk, and I do note the absence of ports for other USB devices, which other external hard disk 'hubs' often have.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seagate - Expansion 24TB External USB 3.0 HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the amount of storage. I also like the Rescue Data Recovery bonus included with the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to someone. They were so excited to have all this extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Monster Seagate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one excellent monster hard drive, its gonna take a while to fill it up

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great for endless space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great product for the gamers that seem to run out of space so fast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years old and still performing well. Got a good price on sale

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, but alittle noisy. Really good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Mrsfleet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it , love it!!! Lots of storage to hold years of data/videos, etc.., not just from an IT view but personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed slow to finish transfers from smaller 8TB drives but I'm not sure the issue wasn't with the old drives. Not very noisy by my standards. Added 20 TB so far, no problems. I don't recall if it arrived EXFAT or not, but I converted to that format anyhow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these. The first one I opened has been running just fine for months (9). The second one had to be returned and replaced after just 5 days of use. It just quit working and was no longer recognized. Tried it on multiple systems with the same result. Best Buy replaced it thanks to my Best Buy Total Plus membership and I was just backing up to it when this happened. So I don't know if this was just a one off fluke or not. I would suggest any new buyer give it a run with non-important data for a week or two before trusting it. 24TB is a lot of data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you’re working in large projects that need that extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good price for the size of TB. Every one else has a higher price.

    I would recommend this to a friend
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