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Customer Ratings & Reviews

Sennheiser - MOMENTUM True Wireless Earbud Headphones - Silver/Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 78 reviews

90%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 4 reviews

Pros

Cons

Customer ratings & reviews

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  • Rating: 1 out of 5 stars

    Painful, Mediocre, and Random Popping..?

    Posted
    TheOCDConsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Equipment: iPhone XS Max 512gb (iOS 12.1.2) Apps: Tidal, YouTube, Sennheiser Smart Control These earbuds are receiving consistently positive reviews, and I honestly cannot see why. I purchased these with very high hopes of replacing my AirPods with earbuds that offer better sound quality. These did not fulfill that want. These earbuds are MASSIVE. They are extremely thick and do not feel right in the ear. After trying all four sets of rubber tips, I ended up barely favoring the XS set, even though my ears are average sized. When these earbuds are inserted, they press up against the inner perimeter of your ear, which at first makes them feel secure, but then make them ache after five minutes of use. And if you even slightly touch them or move your head to look up or down, they become loose and start slowly sliding out. The battery life is pretty decent while wearing them, as I was typically able to achieve about 3.25 hrs per charge at about 40-50% volume. However, my left earbud would always have about 7% less battery than the right for some reason, even when both started at 100%. I am very confused as to why the massive case only offers an additional 8 hours of battery life. Although the case is not huge compared to other true wireless earbuds, it’s bulk makes me wonder why the case is so thick with a tiny battery. I did not experience any connection issues while pairing or while using the earbuds. In terms of audio delay when watching videos, it is barely noticeable. If you are picky you can spot it, but almost everyone will never see it. I have no idea where these reviews of terrific sound quality are originating from. I tried them and felt they were far worse than my AirPods. No matter what settings I had the app’s equalizer set to, they always sounded muddy. The bass response is minimal at best, which is a huge disappointment. The treble sounds to be the most prominent, but not by much. Miss and bass just sound washed out, and the sound I experienced felt flatlined with a blanket over it. They block out noise PASSIVELY (not actively like others are stating) fairly well, until they start sliding out. The case they come in feels cheap because it is. The exterior woven fabric certainly adds a nice look and feel, but the use of plastic for the case makes the hinge wobbly and the experience feel under par. The earbuds themselves are made of plastic as well, and they also feel cheap. The uncomfortable feeling I experienced possibly could have been offset by at least offering a rubber exterior or something slightly more premium. The straw that broke the camel’s back for these was the random popping I was experiencing watching YouTube videos. In three videos I watched with dialogue, I was hearing random electrostatic-sounding noises from the right earbud. I thought these noises were coming from the videos themselves, so I decided to listen to the same sections with my AirPods and did not hear them. These pops were extraordinarily loud, despite my volume. The utilization of Qualcomm drivers may have something to do with this. It’s just weird how very specific moments in videos produced this. They were not random, and I did go back after a few hours passed to retest this, and I was able to replicate the pops every time. Overall, I have little to positively say about these earbuds. They’re painfully uncomfortable, offer lousy sound, and have technical issues that should not plague a $300 set of earbuds. Although AirPods are far from being the best-sounding earbuds in the world, their $159.00 price tag puts these to shame. Nearly double the price downgrades my. sound quality, battery life, and technical reliability. But hey, Sennheiser’s case looks pretty.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality

    Posted
    Jeff
    • My Best Buy® Elite Plus MemberElite Plus Member

    I would not recommend these one bit. The left ear bud crackled and popped the entire time i had them. I own an Apple Iphone and a Samsung Galaxy Note 9 and switching between the 2 devices is comical and overall a nightmare. I wanted to love these, as I own the PXC 550's and love those but these are god awful and never worked.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not that great

    Posted
    Wikki1977
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    finally something from sennheiser to compete with AirPods, I am dissopinted, very expensive and sound quality is ok , and very low volume

    No, I would not recommend this to a friend