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Customer Ratings & Reviews

Sennheiser - MOMENTUM True Wireless Earbud Headphones - Silver/Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 138 reviews

84%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 9 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-7 of 7 Reviews
  • Rating: 1 out of 5 stars

    Painful, Mediocre, and Random Popping..?

    Posted
    TheOCDConsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Equipment: iPhone XS Max 512gb (iOS 12.1.2) Apps: Tidal, YouTube, Sennheiser Smart Control These earbuds are receiving consistently positive reviews, and I honestly cannot see why. I purchased these with very high hopes of replacing my AirPods with earbuds that offer better sound quality. These did not fulfill that want. These earbuds are MASSIVE. They are extremely thick and do not feel right in the ear. After trying all four sets of rubber tips, I ended up barely favoring the XS set, even though my ears are average sized. When these earbuds are inserted, they press up against the inner perimeter of your ear, which at first makes them feel secure, but then make them ache after five minutes of use. And if you even slightly touch them or move your head to look up or down, they become loose and start slowly sliding out. The battery life is pretty decent while wearing them, as I was typically able to achieve about 3.25 hrs per charge at about 40-50% volume. However, my left earbud would always have about 7% less battery than the right for some reason, even when both started at 100%. I am very confused as to why the massive case only offers an additional 8 hours of battery life. Although the case is not huge compared to other true wireless earbuds, it’s bulk makes me wonder why the case is so thick with a tiny battery. I did not experience any connection issues while pairing or while using the earbuds. In terms of audio delay when watching videos, it is barely noticeable. If you are picky you can spot it, but almost everyone will never see it. I have no idea where these reviews of terrific sound quality are originating from. I tried them and felt they were far worse than my AirPods. No matter what settings I had the app’s equalizer set to, they always sounded muddy. The bass response is minimal at best, which is a huge disappointment. The treble sounds to be the most prominent, but not by much. Miss and bass just sound washed out, and the sound I experienced felt flatlined with a blanket over it. They block out noise PASSIVELY (not actively like others are stating) fairly well, until they start sliding out. The case they come in feels cheap because it is. The exterior woven fabric certainly adds a nice look and feel, but the use of plastic for the case makes the hinge wobbly and the experience feel under par. The earbuds themselves are made of plastic as well, and they also feel cheap. The uncomfortable feeling I experienced possibly could have been offset by at least offering a rubber exterior or something slightly more premium. The straw that broke the camel’s back for these was the random popping I was experiencing watching YouTube videos. In three videos I watched with dialogue, I was hearing random electrostatic-sounding noises from the right earbud. I thought these noises were coming from the videos themselves, so I decided to listen to the same sections with my AirPods and did not hear them. These pops were extraordinarily loud, despite my volume. The utilization of Qualcomm drivers may have something to do with this. It’s just weird how very specific moments in videos produced this. They were not random, and I did go back after a few hours passed to retest this, and I was able to replicate the pops every time. Overall, I have little to positively say about these earbuds. They’re painfully uncomfortable, offer lousy sound, and have technical issues that should not plague a $300 set of earbuds. Although AirPods are far from being the best-sounding earbuds in the world, their $159.00 price tag puts these to shame. Nearly double the price downgrades my. sound quality, battery life, and technical reliability. But hey, Sennheiser’s case looks pretty.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Save your $300

    Posted
    PiLo
    • My Best Buy® MemberMember

    TL;DR: Too expensive for what they offer. Save your money. Details: Nothing stands out that other cheaper truly wireless earbuds don’t offer for much less. 1) Build - The earphones themselves have decent build quality but the capacitive touch surfaces don’t work well. And the cloth covered charging case plastic hinges squeak when opening and closing. The case doesn’t feel rugged at all, for a $300 product. I took one star off for the quality of the case and capacitive surface of the earphones. 2) Sound quality - Bose SoundSport Free and Jabra Elite have comparable sound stage (Bose actually has a wider sound stage). I actually found Sennheiser bass heavy out of the box. I took one star off for a $300 product as it didn’t wow me with its most important characteristic. 3) Functionality - Touch controls work, but it took me a long time getting used to finding the right spot; such issue never arose when working with Apple AirPods. Sennheiser touch controls feel erratic for a $300 product. I took one star off for this. 4) Fit - Admittedly, I have large ears and most earphones, including AirPods don’t fit. Only Bose and Jabra Elite Sport, with its hard foam supplies tips fit my ears very well. However, it’s inexcusable for Sennheiser to not include Comply grade foam tips in all sizes in the box. The included ones are the usual flimsy four sizes of silicon tips. Of course, none of the supplied tips fit me. Jabra’s foam tips came to the rescue. I am aware that Comply tips for $20 will solve my problem. But again, this is a $300 product. I took one more star off here. 5) Connectivity: No issues. Long range. Half a star awarded for nailing the basics in 2019. 6) Microphone: Decent quality when spoken through on a phone call. Most wireless earphones struggle with this because the microphone is too far away from the mouth. The beam forming microphones work fairly well for Sennheiser. I’m awarding half a star for this as well. Overall, my suggestion is to save $300 for another year or two before the next wave of “truer” wireless earphones is born.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Avoid at all costs. These have tons of issues.

    Posted
    Aaronrocksg
    • My Best Buy® Elite MemberElite Member

    I'm not even sure where to begin with these earbuds. The biggest issue with them is that they drain themselves when not in use. If they're in the battery case, they drain that too. They'll fully drain themselves in 5 days if you don't use them at all and they're just sitting on the desk. This means you basically need to charge these headphones EVERY SINGLE NIGHT. EVEN IF YOU AREN'T USING THEM. Sometimes they get a weird popping noise in them that's super loud and disruptive. If i'm laying down, with my Note 9 in my hoodie pocket, these headphones will cut out. Really the issues never end at all. I wish I could return them but I'm unfortunately out of the return policy. I've very disappointed.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    So uncomfortable & nearly impossible to position

    Posted
    Dbln
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These headphones are awful. My husband had the over-ear headphones & I expected these to be a similar caliber. They are incredibly uncomfortable. My ears hurt after wearing, and I have to switch to my old Bose just to get some relief. I bought for the sound thinking the sound would be top notch. They’re not. It’s nearly impossible to get these position to get good sound. Most of the time they have that treble/tin sound I hate. Bass is nearly impossible to get right. I had Bose wireless previously but they were getting worn out so I was looking for an upgrade. This was a huge disappointment.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality

    Posted
    Jeff
    • My Best Buy® Elite Plus MemberElite Plus Member

    I would not recommend these one bit. The left ear bud crackled and popped the entire time i had them. I own an Apple Iphone and a Samsung Galaxy Note 9 and switching between the 2 devices is comical and overall a nightmare. I wanted to love these, as I own the PXC 550's and love those but these are god awful and never worked.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Software Issues

    Posted
    Justin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sennheiser momentum true wireless are a fantastic concept, however there are currently too many software issues for them to be worth their price. The headphones will ransomly turn on while in their charging case causing them to die very rapidly. Overall fantastic sound, very very poor software to accompany them.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not that great

    Posted
    Wikki1977
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    finally something from sennheiser to compete with AirPods, I am dissopinted, very expensive and sound quality is ok , and very low volume

    No, I would not recommend this to a friend