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Customer Ratings & Reviews

Your price for this item is $148.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1090 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the EZ Robot Vacuum RV912S's excellent cleaning performance, convenient self-emptying base, and ease of use. Many appreciate its quieter operation compared to other models and its effectiveness in removing pet hair. However, some users have noted challenges with navigation, the lack of mapping capabilities for larger homes, and occasional issues with battery life and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,090 reviews
  • Pros mentioned:
    Cleaning performance, Self-empty base

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark vacuum does a fantastic job. Love the self emptying feature as well

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal, Self-empty base

    Rated 5 out of 5 stars

    Don’t buy this if you LOVE DIRTY FLOORS!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little “maid” is amazing!! We have 4 dogs and 2 cats in our home. We keep the door closed to prevent the dogs from getting to our cats so I have 2 shark robovacs. I can’t say enough positive about them. They clean very well, remove all the pet hair from the floor. Our cats are constantly flicking cat food on the floor and it picks it up without any problems at all. I started out with one of the cheaper offbrand versions to see if I would like them constantly the first one I bought was not a self empty. Now that we have two of these sharks that do self empty there is no way I could ever look back. We even have the settings to where it will clean for a certain length of time and since it’s picking up pet hair it will go back to the base empty and then continue cleaning. I can’t believe how much time now I have to spend on doing other productive things since vacuuming every single day to keep up with pet hair, kitty litter, pet food being spilled onto the floor , it is absolutely amazing to just set it and forget it. It took me forever to make decisions on which Robo vac to purchase but I’m glad I went with the shark.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    jayed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It's so much easier than lugging a vaccum around & it does a better job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well, picks up dog hair easily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum does really well on our hard floors. We have a dog that sheds fairly decent as well and this has helped drastically reduce the frequency of pulling out the full size vacuum to clean up dog hair. It has had no issue picking up messes the kids and dog has made with their food. The canister on the dock holds a fair amount as well so we can go a few days before ever reaching a need to empty it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    survivor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had other vacuums, but all have failed. It was not their fault we have 5 dogs and none of the previous could handle the hair. The Shark does it and does it well. You have to keep the bin empty and the screens and filter clean for it to do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best our purchase I ever made saves me so much time the employees were extremely helpful with helping me pick this out i will definitely be back to best buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    My big helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Easy setup. Awesome cleaner. Would recommend to all

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale does the job. Does get stick often.

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    Highly recommend - especially with pets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer. Absolutely worth the investment. Saves so much time and you'll be surprised every time you empty the bin on how much you don't see yourself that it can pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up easy pairing process with mobile app and very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Self-empty base

    Rated 4 out of 5 stars

    Quiet, effective vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good robot vac. Have had another brand in the past that was MUCH louder, so I like that they are quieter. Love the self-emptying. We have a giant dog that sheds massive amounts of hair and it does a pretty good job of keeping up with that.

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    I love this little shark!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made my life so much easier! I have 3 dogs, 3 cats, 2 kids and it picks up all the fur and crumbs! So much better than getting big bulky vacuum out every day or two. I run this daily through my house, and only take the big vacuum out once a week now. Thank you shark! I love the self emptying part of it too! I empty it about twice a week.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    AMAZING! Having a GS dog isn't a hassle now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AMAZING! Received it yesterday and after the initial charging, I downloaded the app and easily connected with it. Told it to clean and boy, did it! I had mopped and swept yesterday morning and I thought I would check to see just how much it actually had cleaned. It had nearly filled its bin with dirt and pet hair! I literally said 'Wow!' It cleans even in spaces I can't get to without moving furniture. I have a German Shepherd whom I love dearly but I've been sweeping three times a day and just generally discouraged at how much time it was taking to try to keep the floor clean. It was my hubby's idea to get something like this to help simplify my life and boy, I'm so happy with it! It was also $150 off for 3 day sale and hubby had checked prices locally for comparable ones and he was a little suspicious at first when I told him the cost of this one, haha. It has a mapping feature in the app but it takes about 10 cleaning sessions to create it. Once the map is up, I'm supposed to be able to tell it which room to clean if I want. Right now, I have it set up on a schedule to clean daily at the time I choose. This guy will even sing if yours doesn't.. haha.. in reality, it really does play a little few second chime melody to let you know when he's finished, emptied, and docked. Y'all... I know i said it at the beginning of the review but.....this thing is AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such an amazing product,it really helped me with cleaning around the house. You don’t have to empty the trash bin for at least 3 months. And it saves you a bunch of time.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a golden and lab this works great! Remember the clean the parts out here and there so it work flawlessly

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this robo vacuum!!! I have two Jack Russells that shed constantly year round. This thing does an absolutely amazing job! I have had roombas, ecovacs, etc. non of them have ever done a job like this one. And the best part is it never gets stuck on anything! My last one used to get stuck everywhere! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    I love coming home after this little robot cleaned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this little robot. Self cleaning doc means i don't have to worry about it for a while, the app allows you to schedule cleanings at convenient times and you can even adjust suction power to three different levels and send the robot back to it's doc, all from the app without having to be on the same wifi. I chose this model over the lower prices models because of the patterned cleaning and boy am I glad i did. Not sure what the more expensive models would bring but this model fits my needs just right. I do however, make sure to clear the floor of debris before leaving to work when i know it's scheduled to run as this guy doesn't avoid big obstacles, though he does bump and readjust to go around them, i just feel better when i know he won't get stuck on anything, but chair and table legs aren't a problem. I have hardwood floors though and don't have carpets, so all of this only pertains to my experience with hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GREAT ADDITION TO OUR HOUSEHOLD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever robot vacuum,I have for years been strictly a Dyson women,but i decided to give it a shot and i am lovin it!! We recently had remodeling done took carpet of of the bedroom and went with hardwood..This little gem gets under our bed with no problem!! No more bending for me!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    My help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, self operating and can clean corners. Good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    One Year Still Going

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this vacuum for a little over a year for our downstairs level with mixed flooring (wood, carpet, area rugs, and tile) and it was going so well we bought a second. Now it's being used upstairs on mostly carpet and a little tile. Both work exactly as expected.

    I would recommend this to a friend
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