Customer Ratings & Reviews

The price was affordable and it works well. The set up was easy to install.

So far it’s been pretty good. It was very easy to set up. Phone app works great. My application was use for a pole building. Was apprehensive at first. I thought it would be a problem with the outside cameras. But not the case. Works very well, no interference..

Best Buy's unbeatable prices are second to none! That’s why it is best

excellent service. product is the best quality and the prices was outstanding.

The SimpliSafe Outdoor Home Security combo has been a great system for me. Starting at the packaging, which was very good, with each item individually packed in a larger box with instructions for each. The base station isn't the most attractive, but should fit into a modern home easily. Anything outside of that decor might have a difficult time incorporating. Nevertheless, it's well designed and feels sturdy. The cams included in the package are unique and well thought out as well. Accessing the battery pack is simple, and the whole camera comes down easily from the mount. Literally grab and go. This is good and bad, as they aren't cheap, and their ease of removal, since they're held by magnet, makes them prone to vandalism/theft. But I love that they are wireless and have been reliable with good quality captures so far. The keypad is a nice touch with its display and function. I've found I almost exclusively use the app, but have gone to the keypad a couple times to disarm. The motion sensor functions well, with a pet setting, so your animals don't set it off when armed, and the entry sensors function great too. The overall setup process took quite a while, probably 2 hours, and I'm a former security install expert who had his own company. So take that as you will, not that this is any more difficult than any system, but with this many pieces, budget for the time accordingly to set it all up properly. Navigating setup was simple, as you install the app on your mobile device, scan scan the base station QR, and off you go. It walks you through seamlessly adding all items included, plus any additional you may have gotten, with of course the ability to add down the road in app or via the keypad. The system defaults into practice mode for 3 days once set, which is great as a learning curve. You also only get 1 month free monitoring, from there prices range from $30/month and down. You unfortunately don't get any cloud storage of the cams if you don't have a subscription, similar to other networked security cams/systems. It really all depends on how much you prioritize peace of mind in knowing your home is monitored and to what level. I'd recommend reviewing the different levels before buying to see if it fits what you want. Control from the app is all encompassing, from which you can view all system events, watch cams live/past, arm/disarm, as well as get push notifications. Overall, it is a very nice system, and I've installed many over the years.

Guessing that a lot of these purchases are event driven and mine certainly is. We have a 1000 sq ft Apartment and 2 acre of property behind us that is all dirt & empty space. The space is where we I have a Storage Shed the shed is where we store the supporting tools and supplies. The Shed was recently broken into and everything of value was taken. While that is deeply disheartening, it really only affects me. If the apartment were to be robbed and ransacked like the shed was, I would be devastated! I do consider myself handy when it comes to mechanical and electronic projects. I also believe that I am a good researcher and analyst. I found that there are a lot of great alarm systems available at very affordable prices today including DIY professional systems. Several of the professional systems now have videos on installation and configuration—configuration used to be the tough part of installing one of those. In my case, I was looking for a balance of price, ease installation and options for monitoring. Given the recent break-in, I also wanted to get this project started and completed quickly as the Apartment is just as vulnerable as the Shed. This next statement may make you question my research, or at least, reading abilities. While I did plan to have the system monitored, I didn’t realize until after I received my SimpliSafe system that you can’t monitor the system remotely at all with the app without one of the SimpliSafe plans, and, at the time of this writing, October 2023, you have to have the $25/mo. plan to do any serious monitoring. I would have put off having the system monitored for a while if that were not the case. Perhaps it is better that I was forced into a plan earlier than I wanted. As an aside, SimpliSafe gives you 3 days of ‘practice’ use after you activate your system. This means they won’t contact local law enforcement if the system detects and alarm. On the one hand I wanted my system monitoring to start immediately but, do understand the logic of giving me time to learn to use the system without causing false alarms. The installation was truly easy. Once you plug in the base station and pull the battery tab on the keypad, you are off to a great start. Installing any of the sensors is as easy as removing a paper battery tab, using the keypad to tell the base station that you are installing a new device and naming it from a list once the base station announces that a new device has been detected. The preinstalled double sided tape makes mounting the sensors easy. Our shed has numerous unfinished rough hewn wood surfaces and I decided to mount sensors that had to be on those surfaces with the included screws. I didn’t try the included self-adhesive on the rough hewn wood which, may have worked perfectly. SimpliSafe tells you how far away you can mount sensors like the glass break and motion sensors but it was less clear about how high to mount them given the space I was working in or, for the glass break in particular, the angular range that it could work with. For example, if you have windows on opposite sides of a room with no option to mount the sensor in the middle, can it detect glass breaking behind it or beside it? SimpliSafe sensors are relatively inexpensive, and, as such, perhaps an extra sensor or two isn’t a bad thing. The App is easy to set up and use and definitely slanted to the easy side rather than the comprehensive side. That said, if a sensor were to drop off the app will alert you to that. I am not looking forward to changing batteries but would rather that to running wires through an older structure. SimpliSafe has done a great job making system purchase, installation and operation easy and straightforward. They even sent me an email letting me know that the county where my Apartment is located requires a form and payment to be completed and sent to authorize monitoring and, more specifically, response. Not only did they tell me about it, they sent me the exact link to the form. They also let me know that no paperwork or fee was required for the fire monitor. The Apartment can be a relatively harsh environment with high humidity in the summer and relatively cold nights. I am hoping the sensors, base station and keypad are rugged enough to function for years to come. If you are looking at one of these systems, read all you can to understand what you can and can’t do with and without Simpli-Safes monitoring options. Watch or read about sensor placement and plan your own install. I don’t think you have to become an alarm expert but each install has its own challenges. I found plenty of good information available from a lot of sources on the Internet to address those challenges. I have not interacted with SimpliSafe customer service at this point and can’t comment on that aspect of the product. Overall, I believe I made a good decision for my family and have only positive things to say about the installation and operation of my SimpliSafe system.

We love this security system for our home. It was easy to set up and monitoring from the app is great.

SimpiSafe works great! Peace of mind! I had a friend who lost her husband and was afraid being in her home alone. I bought her the SimpliSafe system and helped her install it to help her feel safe. I knew how well it worked because I have one. She loves it and sleeps well now.

Love this system! The cameras are very clear, the sound is precise. The app makes it so easy to use. The alerts are very helpful. Very easy to install. I sleep better at night with this systems protection.

Perfect for understanding where your kids are at bed time. My little 5 year old likes to sneak out and now I know every time he leaves the place he is supposed to be! The camera quality is great and the voice function works well and clear if you ever need security, take it from an electrician, look no further! Install yourself

Easy hook up, works great, been using it for a month and no problems. Way better then a wired setup.

Excellent Product in excellent price. Great to have this from BstBuy. The best deal ever

Works great and the cameras are super clear and comes with a lot

SimpliSafe delivers on its promise: simple, effective, and flexible home security. It’s ideal for users who want solid protection without being tied to contracts or professional installers. If you're not looking for deep smart home automation or high-end camera features, it’s one of the best value-for-money systems available.

I love having a security system. Simplisafe was way easier to set up than what they even say. Is aw some

Simpli safe security system Great quality products for keeping my family safe, and viewing all my camera's on my tablet, best buy install my security system for me, very professional, and answered all my questions, very helpful employee at the store on getting the best security system with good rating. Thanks sgain

Love SimpliSafe. Great price point and easy to install

Simple to install. Costumer frindly. Price was reasonable.

Seems to be a good system, camera quality is really good, the video is excellent.

This is like hiring an entire security company and mini project manager. It even helps you monitor when your contractors and subs are in and out of the project sites.