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Rating 4.5 out of 5 stars with 178 reviews

91%would recommend to a friend.

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91%
would recommend to a friend
Page 1 Showing 1-20 of 178 reviews
  • Rating 3 out of 5 stars with 1 review

    They will fix the problem but not without headache

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    Posted .

    I always have mixed feelings about Greek squad. Maybe its my neighborhood Bestbuy, but every time i go to them, i have the feeling than i am not welcomed.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A Must Addition

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    Posted .

    Obtaining a Geek Squad Warranty or Service is a must addition to any Electronic Product

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great job by Geek Squad

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    Posted .

    Why mess with something you might not have the skills to do correctly? Geek Squad handled my component speaker install and now my car audio is much, much better...

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Thanks Best Buy!

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    Posted .

    Installed quickly and even showed me how to use it! Great service, it can’t be beat!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Fantastic!!!!

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    Posted .

    Can’t say enough about the quality of work these guys do!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    work as advertised

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    Posted .

    The speakers were installed and work perfectly. Havent had a lick of problem with them

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Terrible Service

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    Posted .
    Cons mentioned:
    Service

    Terrible Tech Elliot wasted my time and did not know how to do the installation. What is even worse... after waiting a month to have the item installed.... i noticed that the time to return the item to the store had passed as well! What!!!! Elliot could only offer to reschedule elsewhere another Month Away.... I could not believe he had the audacity to add insult to injury of waiting all this time. I simply needed this install as a way to have something to look forward to while to and from work during this horid covid season. A bit of a stress release you know. Do not schedule your installation there. Not worth your time.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Exceptional service

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    Posted .

    The Geek Squad installation process was extremely professional.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Geek squad tow sets components speakers.

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    Posted .

    Installers installed two sets components speakers. Greet job.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Always good work done here

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    Posted .

    I have always had great experiences with the installers here

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Subs Installed

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    Posted .

    Installed quickly and wired how i wanted them. Looks clean.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Sound system installation

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    Posted .

    Overall pleased with friendliness, professionalism, and final results. I wasn't thrilled that an extra $100+ was added on installation day for forgotten items. I would expect the sales guy to have accounted for everything when I bought the system.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    More than pleased with sub install

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    Posted .

    The agent (Andrew) installed and pre-wired everything for the subwoofer install. Everything sounds so much better abs would definitely recommend coming back to him!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Clean install

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    Posted .
    Pros mentioned:
    Installation, Set up

    The installation was clean with no issues and the service was really good.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Sounds great!

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    Posted .
    Pros mentioned:
    Gets the job done, Installation, Set up

    The auto tech did a great job installing my dash and door speakers. Everything looks like It's factory and no wires showing. I upgraded to Kicker CS series speakers and the sound is awesome.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Speakers work

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    Posted .
    Pros mentioned:
    Installation, Set up, Staff

    Great audio installation team I would recommend them without a doubt

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Jeff is awesome

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    Posted .
    Pros mentioned:
    Installation, Set up

    Jeff was my technician at the Merrillville store. He was unbelievable knowledgeable and did one hell of a job with the installation. Never over sold me on products and was honest and upfront with everything. Highly recommend him for any car installation needs you may have .

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    WARNING! DO NOT BUY SERVICES ONLINE!

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    Posted .
    Pros mentioned:
    Installation, Set up
    Cons mentioned:
    Service

    I purchased this service online only to realize later that it was the incorrect type due to poor product description. I was unable to obtain a refund using the Order Status page, so I followed the instructions in the confirmation email to obtain said refund. The email instructions sent me to the Autotech Service webpage, where I entered the confirmation number to verify my purchase. So, imagine my surprise when the site did not recognize my confirmation number! So, after about an hour of being on hold I reached a representative by phone who then informed me that electronically delivered products cannot be refunded. Yes, he was referring to the confirmation email! I did get my money back after a strong warning never to let it happen again. I will never again buy online from Best Buy and now seriously considering other options for car stereo installation.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rating 4 out of 5 stars with 1 review

    Worth it

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    Posted .

    I gave this away as a gift, and they absolutely love it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rating 5 out of 5 stars with 1 review

    Fast and efficient

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    Posted .

    Installation of my component was quick and was showed how to use properly.

    I would recommend this to a friend