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Customer Ratings & Reviews

Your price for this item is $898.00
The comparable value price is $899.99

Customer reviews

Rating 4.1 out of 5 stars with 525 reviews

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    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

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76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 525 reviews
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to splurge a little on a monitor this is the one. Easily the best I’ve ever owned. FALD on a monitor of this class is a real game changer and it makes a world of difference compared to my previous Samsung G7. Paired with a PS5 it looks absolutely stunning. Great performance with my desktop too, though Windows’ HDR implementation sucks really bad. While there are certainly better 4K HDR monitors with FALD up for grabs, they are often twice the price and twice the size, and I think in that segment of the market I would rather spring for a TV. For $900 the Inzone M9 really cannot be beat. Fantastic work by Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cole,
      Thank you so much for such a great review! We really appreciate how much you are enjoying your new INZONE gaming monitor. This is definitely a perfect match for PS5 console and a great computer monitor. With the INZONE™ M9 gaming monitor, see more clearly and react faster for invincible gaming. Feel the action with 4K HDR visuals and Full Array Local Dimming contrast that makes game worlds come alive with detail and vibrance. Ultra-fast 144Hz refresh rate and support for Nvidia® G-SYNC® and HDMI 2.1 VRR compatibility virtually eliminates screen tearing for smoother gameplay. Built for extraordinary gaming performance, the INZONE M9 is your path to victory. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Great monitor, albeit a bit pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great true 4k monitor. The local array dimming is a nice feature to have, since it's normally only found on TVs, although it could have more. The blacks still look pretty good though. You may be able to find a cheaper 4k monitor, but this works well for my needs (PC and PS5). I can't speak about the weird designed stand since I mounted it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oghorus,

      Thanks for sharing your review and experience with the INZONE M9. We're glad that you are enjoying the picture quality of the gaming monitor. We also appreciate your feedback about the stand design.

      Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    For my boys gaming needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was tuff but the item was awesome. Clear picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCwv We're glad that you are enjoying the picture quality. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Really good monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor! Best gaming monitor for a PS5. Must buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great display for PC and consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display. The stand is a little wonky, but the picture quality is excellent. My biggest complaint is that the HDMI 2.1 ports max out at 120Hz. DP works at the advertised 144Hz.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cvvorous, We are happy that you like the picture quality of your new Sony INZONE M9 4K gaming monitor. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome deal and monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best 4K, 120hz monitors out there. HDR on it is amazing. Got it on an Open Box-Excellent deal, definitely worth that price. Not sure I would pay $900 for it instead of just grabbing an LG C2

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JHigh12,

      You made the right choice with the Sony INZONE M9! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    For those looking for high end on a lower budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FALD turns this monitor from just another 4k 144hz display into a monster that provides an HDR experience you cannot otherwise find unless spending considerably more. If you’re choosing between this model & a similiarly spec’d LG 27GQ950 or Samsung Odyssey G7 just ask yourself if a decent to good HDR experience over no HDR is worth the price difference to you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraviScottz,

      You made the right choice with the Sony INZONE M9! We're thrilled that you are enjoying the HDR function of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Playstation 5 standard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a Playstation fan and want something that uses all of its display settings then this is perfect. Sound on the other hand is...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for PS5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the PS5. Monitor stand is a little stiff and the light on the back of monitor is to dim, other than that I have no issues with this monitor.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Guerrero, we're glad you are enjoying our product with your PS5 console. We understand your feedback regarding the stand and local dimming of your Sony unit. You can individually control the screen backlight according to the image and increase screen contrast thru settings. Please check this link for more details:

      https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000669961.html?search=back%20light

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Wow, loving my new gaming monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my PS5, super easy to set-up and absolutely love how it looks and how crisp all my games are. I'm really enjoying it, the price is def. Up there but IMO it was worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianM,

      You made the right choice! We're thrilled that you are enjoying the design and picture quality of the INZONE M9 gaming monitor. It's also great that you had an easy time setting it up. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    In zone M9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, Does everything you need for console/pc gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You can do better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing for the price, colors were average, the blacks were more of a brighter grey and don't get me started on the awful stand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CasGam,
      Thank you for your time writing this review. We're sorry to hear we were not able to meet your expectations with your INZONE M9 gaming monitor. This is definitely not the news we'd like to hear from you. Allow us to help turn this experience around.

      If you set the Local dimming to Low or Off, this may cause the whole screen to look washed out. You may try turning off Auto picture mode to resolve the issue. To ensure the best picture quality, please make sure all devices are up-to-date on software and HDMI settings are set to the highest quality output from your gaming system. Picture quality being subjective may vary depending on your preferences. Please use the picture mode on the M9 menu screen to find the quality that best suits your needs. You may also adjust picture quality in the picture Adjustment menu area as well. The INZONE M9’s Preset picture modes are designed to optimize picture quality for specific use cases. Standard, FPS and Cinema preset modes are tuned for overall balanced performance, optimized for FPS games, and for enjoying cinematic content like streaming movies or videos, respectively. For more customized performance, we recommend using Game 1 or Game 2 and turning off HDR to ensure your customized settings are not overridden. When using the INZONE M9 with a Windows PC, we recommend downloading the INZONE Hub software to seamlessly control the monitor settings.

      For more information about INZONE gaming monitor, please check these links:
      https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000669961.html
      https://www.sony.com/electronics/support/articles/00279504?utm_source=glean

      May we contact you to help? If so, please email the below information to [email protected]:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris Sony_US

  • Rated 5 out of 5 stars

    Great fit for ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor for ps5, with a ton of settings that allow to accommodate to your gaming preferences

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorL, You've made an excellent choice! It's wonderful to know your INZONE M9 works great with your PS5 and you are having an enjoyable gaming experience with this gaming monitor. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the Sony INZONE M9. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony INZONE monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor for PS5, the base stand has an awkward design overall great product worth purchasing and would recommend to anyone shopping for a gaming monitor

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveG, Awesome! We are glad to hear that you are happy with your new Inzone M9 gaming monitor! Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for your feedback and for choosing SONY! -Carl Sony_US

  • Rated 2 out of 5 stars

    Great for PS5 but so many issues with DP on PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes but was ultimately unhappy and had to return it. First off, I had no issues with using this monitor with my PS5. The quality was pretty good. I enoyed playing my RPGs on it. So no complaints there. My biggest issue was when it came time to use it on my PC. I purchased a high-end DP cable that could handle the high refresh rate at 4K. Like several others, mines kept flickering to the point where I ended up with a black screen. A couple days later they released an update that seemingly fixed the problem at first as I was no longer at a dead end with the black screen. I slowly started noticing the screen flickering about every 45-60 seconds. For the price I paid I shouldn’t be dealing with these issues. This was the deciding factor for me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phage,

      We regret to hear that you didn't have a complete experience because of those issues. Your feedback is extremely important to us and is very much appreciated. We hope that the display port cable you were using is of a latest version. Sometimes cables are the easiest cause for concern and fix most issues with flickering or a black screen. Thanks again for sharing your review and we hope you will consider Sony for your future purchases.

      If there is anything we can do to assist or support you further, please don’t hesitate to reach out to us at [email protected].

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Monitor Model Number:
      Issue:
      Additional Information regarding your experience with the INZONE M9 (SDMU27M90).

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    good with some annoying problems.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i finally decided to upgrade my Asus vg289q1a to take advantage of PS5 120hz while playing FPS title mainly COD Cold War. im not going to lie, my old Asus colors pop out more than this monitor but after using it for a few days, i got used to it. Sony said it automatically detect which games you're playing and auto adjust your preset. this is WRONG! i had to turn off the HDR just to use FPS preset. even if i have HDR set to "only when supported" it doesn't let me switch to FPS gaming preset which is so annoying. i have to turn back hdr on and off depending what games im playing. also, i keep getting black screen "scanning for signal" everytime i close my game and open my PS5. i tried different 2.1 HDMI cables and it still persist.. with this price tag is it worth it? i absolutely not. i would've waited a bit longer for them to address its issues. so, if youre planning on getting this monitor, dont get your hopes up.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeS,

      We regret to hear that you are not satisfied with the performance of the INZONE M9. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to this link:

      https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html

      This may help resolve your issue with the black screen. Please also make sure that all connections are secured.

      The INZONE M9’s Preset picture modes are designed to optimize picture quality for specific use cases. Standard, FPS and Cinema preset modes are tuned for overall balanced performance, optimized for FPS games, and for enjoying cinematic content like streaming movies or videos, respectively. For more customized performance, we recommend using Game 1 or Game 2 and turning off HDR to ensure your customized settings are not overridden.

      Please note that the available settings differ depending on Preset mode or input signals:

      -When the Preset mode is set as Standard, FPS game, or Cinema: Sony provides optimized picture settings by default, and menu items are grayed out, except Brightness, Local Dimming and Aspect Ratio.

      -When the Preset mode is set to Game1 or Game 2: Can be adjusted with desired settings. If Eco mode is on, the menu items are grayed out.

      -When the input signal is HDR: Only Local Dimming and the Aspect ratio can be set. For additional brightness, contrast and gamma control, please try changing Black Equalizer setting from 0 – 3, under the Gaming Assist menu.

      Additional information and troubleshooting steps are also available on this link:

      https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504

      Hope this helps. In case you need further assistance, please email the below information to [email protected].

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Monitor Model Number:
      Issue:
      Additional Information regarding your experience with the INZONE M9 (SDMU27M90).

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Would recommend for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fro price has lots of settings to adjust for you're liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really received this product because of a delivery issue where it was presumed stolen. But I was able to get a refund and buy one on used facebook market place for half the price thats been exellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best monitor for PS five

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor especially for a PS five definitely definitely recommend the quality is unmatchable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseluisM, Amazing! We're truly delighted to hear your purchase went well and we've matched your expectations with your new INZONE M9 gaming monitor. Your satisfaction with the stunning 4K HDR picture and overall performance of your TV are greatly appreciated. It's wonderful to hear you feel this is the best gaming monitor to use, especially for PS5. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the INZONE gaming monitor with 4K HDR, Full Array Local Dimming. Thank you for the recommendation and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad Sony had a monitor for Sale wouldn’t have wanted to go with any other brand!! It’s an amazing monitor and it’s just as how I expected! Runs smoothly and properly! The only thing I don’t like is that it takes a little bit for an image to appear when starting an application or turning on a console and or maybe pc. Other than that the picture is great and fun so smoothly!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph, Thank you so much for the fantastic review! We're so happy to hear you like the superb picture quality, FALD, and it meets your expectations. We value your input about the black screen/no picture and strive to continually improve our products to meet the expectations of our customers. For optimum performance, make sure that the software version of the monitor is up-to-date. This monitor automatically selects the input to which the signal is being input. If there are multiple input signals, the inputs are selected in the following order of priority. HDMI 1→HDMI 2→DisplayPort→USB-C. You can also switch the input manually, use the joystick. Make sure that all connections are secured. Sometimes cables are the easiest cause for concern and fix most issues like a black screen. If you have multiple devices connected to the monitor, you can disable the auto input search to manually select a specific input. Thank you for choosing Sony! -Jess Sony_US