Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 10562650
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
PS5 gaming monitor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my PS5 no issues so far wish it was just a tad bit bigger other than that no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Kobieobie! We're happy that you are enjoying your Sony gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Craig
Ps5 partner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pairs perfectly with the PS5 and also a PC if you can play games at 4K. Great picture quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClintL, We're glad that you like the picture quality and pairs perfectly with your PS5. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. -Erin
Slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen goes black after changing games runs good but for the price is not
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Headphone,
We regret to hear that you are not satisfied with the INZONE M9. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure that all connections are secured. It is also recommended to use a High Speed HDMI cable or the latest version of a display port cable. Sometimes cables are the easiest cause for concern and fix most issues.
If you have multiple devices connected to the monitor, you can disable the auto input search to manually select a specific input. For more information, please refer to this link:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668884.html
You may also find these links helpful:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00283117
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. If still not resolved or you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
It’s good, but there’s better.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For how much this costs, you do get good quality out of it. I’ve enjoyed mine for a while but my one complaint is switching inputs takes so long, and sometimes never recognizes my consoles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, Thanks for sharing your experience with the new Sony gaming monitor. We're glad that like the quality of your monitor. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. We also appreciate your feedback regarding the response time of the gaming monitor when switching inputs. Make sure that you update your device's firmware version to improve performance. Thanks for choosing Sony! -Craig
Best 4k gaming monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 4k monitor in the market. This monitor beats all other 4k monitor unless your going with a OLED panel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoyceC, Awesome! We are so glad to hear that you are happy with your new Inzone M9 Gaming monitor! Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for your feedback and for choosing SONY! -Carl
Defective/ has serious issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor worked fine with my PS5. But could not get it to work with my PC and display native 4K 144hz. The monitor appears to be on and accepting the signal while showing a white LED to indicate - but only showed the black blank screen. tried reinstalling my video drivers etc. and no luck. Monitor seemed defective. did not see a monitor firmware update on Sony support site. this is unfortunately a immediate return for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AvidPCEnthusiast,
We regret to hear that you are not having a complete experience because of the black screen issue when using a PC. Your feedback is extremely important to us and is very much appreciated. We hope that the cable you are using is of a latest version. Make sure that all connections are secured. Sometimes cables are the easiest cause for concern and fix most issues like a black screen. Please also note that 144Hz is supported via Display port and USB-C (DP Alt Mode). To update the software version of the monitor, please make sure to follow the steps on this link:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
If you still have the gaming monitor or you need further assistance, please don’t hesitate to reach out to us at [email protected].
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Additional Information regarding your experience with the SDMU27M90.
Sincerely,
-Ralph
Sony Social Support
PC Gamer Caution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will start by saying this is amazing for console gaming. You get two HDMI 2.1 ports and high refresh rates. Additional support for PS5 users that detects gaming vs media content and then automatically makes picture adjustments. All the above work flawlessly. The onboard speakers are weak. No denying that. The problem area and what ultimately caused me to return it is the display port. I tried every cable I had and even purchased a new Display Port 1.4 just to ensure it wasn't hardware related. I would get random input switching in the middle of gaming on display port which put my gaming on hold for 30 seconds or more each time. NOT GOOD. I found multiple other reddit posts that indicated a similar issue with this monitor. In summary, great for consoles and HDMI gaming but stay away if using Display Port.
No, I would not recommend this to a friendSony inzone m9
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been a 5 star but shows no signal when im on xbox or ps5 and im switching games its kinda annoying but overall the monitor is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668898.html
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! ~Earl
Gaming monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming monitor for PlayStation. Huge upgrade from gaming on a 4k TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayanA, We are happy that you now have the best 4K HDR gaming monitor for your PlayStation. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for choosing Sony! Enjoy your games! Vincent
The Monitor i always wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great but the stand was a let down. Held back my 10 rating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guido, We are glad that you now have the gaming monitor you always wanted. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for choosing Sony! Enjoy your games! Vincent
So good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor i ever had, crisp picture and color and yea
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanM, Awesome! We are so glad to hear that you are happy with your new Inzone M9! Thank you for choosing Sony! -Carl
Inzone monitor
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great match for the PS5. Color match is awesome. Graphics are great also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VanessaO, We are glad that you like the picture quality of your new Sony INZONE M9 4K HDR gaming monitor. You chose the best for your PS5. Thank you for your purchase. Enjoy your games! Vincent
Great pair for with the ps5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my ps5, played some games from steam and I’ll definitely use it as a 3rd monitor for games that don’t support ultra wide. Overall I’m happy with it only small complaint I have it’s you can’t swivel the monitor at all it’s just up and down but that’s just me being nit picky.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MychealG, we're glad you are happy with your new gaming monitor! We understand your feedback regarding the stand of your Sony unit. The unique height and tilt adjustable tripod stand provides total gaming comfort for all your peripherals while optimizing desk space.
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! ~Earl
Great Picture with Full-Array
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've switched between using it with my PC and PS4/5. No complaints on either platform. I was looking for a full-array monitor and found the choices are few and far between, with the Sony being the best overall value. It was great to be able to see the display model in the store next to the other offerings in this price range; definitely helped in my research. It's been a great product for its intended use.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, GreenScout! Thank you so much for the fantastic review! We're really delighted you're happy and satisfied with the exceptional picture quality with Full Array Local Dimming and superb features of your new INZONE M9 monitor. Glad to know you feel that the INZONE M9 is worth its price, and it works perfectly with your gaming consoles and PC. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for your purchase and for choosing Sony! -Jess
Absolutely amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing absolutely the best I ever owned. With the consoles and the game rig its astonishing. Very easy to setup Sony the quality is primo. Definitely a safe purchase.
I would recommend this to a friendSony ms10
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. I would totally buy another one for my second room
I would recommend this to a friendPerfect match
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have with your ps5 it make the color and graphics just pop !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adaaammm4160,
Thank you for your purchase and for sharing your review. We're very happy that you appreciate the image quality of our Sony INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! - Marco
Two faulty monitors in a row - not cool!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open-box monitor to save some money, during gaming it kept turning off saying ‘searching for signal’ and then coming back on. Can’t have that if you’re trying to play competitively. So I returned it and payed the extra $ for a new one. Same issue! Made sure it wasn’t the cable I was using, none of my other monitors have any issues. Updated the monitor to its newest software/firmware and still, same issue. I’d highly recommend looking elsewhere for a better quality 4K gaming monitor, LG makes some very good models. Will be returning the Sony monitor, (again), soon. Picture quality looks great but you can’t win games if your screen keeps turning off. There’s better 4K monitors for better prices.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LukeW,
Sorry to hear about your experience, this is certainly not the experience want you to have. Thank you for your feedback. The latest firmware version is M009 for the INZONE M90. May we ask if you are using HDMI or Display port for your video source? HDMI will have a HDCP hand shake that may sometimes cause screens to go black if the hand shake is lost. For reasons of the cable not being seated correctly on both the pc or the monitor. Simple unplug and plugging back in should rectify this if the cable is not seated correctly on the pc end or monitor. Not using the correct spec HDMI or Display port cable can cause the same effect.
Hope this helps. If you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Great 4K monitors
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two of these for a dual screen 4K setup for both work and gaming. It's easy to switch the inputs between my work and gaming machine. The picture quality is great and the stands are very nice in that they don't take up a ton of space in the front which is a bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Iain, That's amazing! We're really delighted you're happy and satisfied with the superb 4K HDR and exceptional performance of your Sony INZONE M9. Glad to know that you are having an enjoyable multimedia and gaming experience with this great gaming monitor. Thank you so much for giving the product a perfect rating! -Jess
Great quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Monitor ! Love it ! Love how it resembles my ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorP, We are thrilled to hear that you love your new Sony INZONE M9 4K gaming monitor. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for trusting Sony! Enjoy your games! Vincent
