Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 10562650
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Amazing picture quality for more than just the PS5
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as this box arrived at the house I was so exited to get this up and running. This is where my first disappointment happened. In the box you get obviously the Monitor, AC power adapter, AC power cord, booklets, a sticker and a calibration report, sounds great, right? Well as you can see you don't get any HDMI cables or any Display Port Cables. I'm not sure what that's all about as at this price it should come with both so you can game right out of the box. Overall the picture quality is really good but not great, I found some uniformity issues which I didn't expect but overall its a sharp picture if a little washed out at times. You do get some darkness in the corners also at times. I didn't notice it a lot but once i had seen this i was aware and always had to look for it. The stand isn't the best but it gets the job down allowing you to move the monitor up and down but it wont let you turn the monitor, not a deal breaker for me but could be for some. The monitor has USB passthrough but for some reason they limited it to a lowly 15w. While its better than nothing i did expect better at this price. Overall its a decent monitor, its good for your PS5 and has app support to quick change settings, it also works with the XBox Series X and S as well as PC. Would i recommend it? If you had to have a 27" 4K monitor with FALD it would be an option but for most people you will find better out there
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EnglishD,
Thank you for sharing your experience on using the INZONE M9 monitor. We really appreciate your feedback about the DisplayPort and HDMI cables that are not supplied in the package. Cables to connect the devices and the monitor are not supplied as the required cable type, version, or length depends on the user's environment. The user should purchase appropriate cables separately.
We're glad that you like the overall picture quality, USB power supply, and stand function which features height and tilt adjustments. We understand your concern about some display uniformity issues. If you set the Local dimming to Low or Off, this may cause the whole screen to look washed out. You may also try turning off Auto picture mode to resolve the issue.
Explore gaming worlds full of brilliant depth and detail. This monitor is Perfect for PlayStation 5, when pairing the two you will gain Auto Genre Picture mode and Auto HDR Tone Mapping. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.
Thank you so much for purchasing our INZONE M9 monitor and for sharing your feedback!
-Jess
Sony inzone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what these bad reviews are about. At 900 this a great monitor. Its not perfect by any means. Rest assure you’re getting your money’s worth. I had both the sony m9 inzone and the Ultragear 32gq950. The only thing that was better on the lg was that it was 32 inches. Other than that the m9 is the better choice. 96 dimming zones is enough said. The hdr is great for this price point. The ultragear was 1300. Even at a 1000. The m9 is the better choice.the look and the stand are great too. Looks great.Lot of knit picking to me going on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi avidgamer,
You made the right choice with the Sony INZONE M9! We're glad that you like the design and picture quality of the gaming monitor. We also appreciate your review about the size of the screen. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Harryover1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prefect. Prefect size for my needs. Perfect picture, perfect options in the usage of the monitor. I haven't had a chance to update drivers and other items but this monitor, otherwise is great. However the price...… not so good for the pocket.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi harryover1,
You made the right choice with the INZONE M9! We're thrilled that you are enjoying the size and picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Bad audio jack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited for this gaming monitor. When i opened it up, i was disappointed at how big it was. Color was decent. I do like the fact that it sync with the PS5. Built in speaker is a joke, which i knew ahead of time. I always use my own speakers/headphones anyways. When I plugged in my speakers, I noticed the audio was choppy and rattled. I thought my speakers were blown bit i tested it and it sounded fine with other source. I returned right away and swapped out for the LG 32GQ950. Buyers beware of the technical issues with the first batch. Sony, im disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chauncy,
We deeply regret to hear that you didn't have a great experience with the INZONE M9 monitor. Your feedback is extremely important to us and is very much appreciated. When using the headphone jack for external speakers, it is recommended that the jack be secured and connected properly. The INZONE M9 also features the INZONE Hub software which allows you to personalize experiences by customizing a wide range of operations, including a variety of sound and picture settings. You can also assign specific picture mode and sound profiles of the headset to individual computer applications and games. Help guides and manuals are also available on our support website. With these steps, you may have had a better experience with the gaming monitor. Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
Regards,
-Ralph
Simply Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor works perfect for both PC and PS5 gaming. Only concern was the stand might be more flexible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prasanth, Awesome! We're glad it works perfectly for both of your PC and PS5. The monitor stand must be installed properly to achieve the correct stability for the monitor. Make sure to also place the monitor on an even and stable surface. If you need further assistance, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
inzone or bust
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best monitor in the world, unreal graphics and response time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user913778, We are thrilled you now have the best gaming monitor in the world. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. Thank you for your purchase. Enjoy your games! Vincent
Dah's Gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for Gaming!!! Love the graphics and picture quality..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dahs1,
Amazing! We're glad that you are enjoying the picture quality of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Excellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I like the design that match with my PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, ChristianH! We're glad that you like the design of your new Gaming monitor. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Craig
Screen protector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does anybody know if it has a screen protector on it it seems like it does cause i seen some air bubbles but dont want to take it off and it messes up the screen
I would recommend this to a friendNice features, but not worth $900
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems very expensive considering you can get a TV by the same company almost 2x the screen size for $200 less.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie,
We regret to hear that you are not satisfied with the performance of the INZONE M9. We would like to know more about your review and turn your experience around. Please email the below information to [email protected].
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Sincerely,
-Ralph
Sony Social Support
Looks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just need to get it first. Im interested to see if sony makes an updated one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayT,
You made the right choice with the INZONE M9! Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.
For the latest news and updates, please refer to our official website:
https://electronics.sony.com/
Thank you for choosing Sony!
-Ralph
Best PS5 Monitor out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing, me and my girlfriend both got one each and we've been loving gaming on them ever since, amazing quality and graphics
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DelierP, we're glad you are enjoying your new gaming monitor! Thanks for choosing Sony! ~Earl
Sony Gaming Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, goes great with my PS5 and one of the only displays with HDMI 2.1 which is hard to find
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CoryD, We are happy that you now have a great 4K gaming monitor for your PS5. Thank you for choosing Sony! Vincent
Inzone app has issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Monitor and a very bright 4k monitor; however, Inzone app is garbage. App won't update new firmware and now its not evening recognizing my monitor. I will be returning the monitor unfortunately.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Frank, Thanks for sharing your experience with the new 27 inch Sony Gaming monitor. We're sorry to hear that you are having issues with the Inzone App. If you haven't yet, kindly check the Software update portion of the link below. It contains steps you can perform to successfully update the app. https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Should you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Craig
Best Bang For Your Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor. Just what I needed and ray tracing is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReneS, Amazing! We're truly delighted to hear that we've matched your expectations with your new Sony INZONE M9 gaming monitor. Your satisfaction with the incredible 4K HDR picture, excellent features. and overall performance of your TV are greatly appreciated. It sounds like we hit the mark with the INZONE M9. Thank you for offering a fantastic rating on the product! -Jess
Satisfaction, great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say this item that I purchased is excellent no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianS, Great! We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony INZONE M9 gaming monitor. Your satisfaction with the stunning 4K HDR, Full Array Local Dimming and overall performance of your gaming monitor are greatly appreciated. At Sony we strive to put forward the best possible products for our customers. Thank you for the 5-star rating and for choosing Sony! -Jess
Avoid at all Costs (1+ Year Ownership)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor back in July 2022 right after launch. The monitor worked flawlessly for me for about a year and a half before it started having an issue where the entire monitor would shut off for about 10 seconds before turning back on. This would happen at random intervals and would interrupt a video I was watching or game I was playing. After a few weeks, the frequency increased to the point where the monitor was shutting off almost every 30 seconds, making it essentially unusable. I contacted Sony Support, whose only advice was to power cycle the monitor, which didn't work. A factory reset also didn't fix the issue. They then advised me to take the monitor to a "Sony authorized technician", none of which I live in close proximity to. The warranty expired about 6 months before the issue began happening so I can't do anything about it and Sony can't help me either. If you want a decent monitor that will break on you in a year and a half, this is a great option. I won't be buying monitors from Sony going forward.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello AsifulIslam,
We're sorry to hear about what happened to your INZONE M9 monitor. Definitely not the news or the experience we want you to have. If you can, please check if the software is up to date (Firmware Version M010). If not, please try to update the software. Here's the link for the software update.
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
We would like to know more about the issue and assist you in any possible way. May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Model Number:
Case number (if any)
Additional Information regarding your experience with the INZONE M9:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Marco
Great monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Light weight. Terrific monitor for photos or gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sharon,
Very nice! We're glad to hear that you like the picture quality of the monitor. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Laziness and glitchy signal detection tank this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On paper this monitor is great, and when it's behaving the picture and response times are actually quite good. In practice it's a complete mess and frankly feels like Sony was just exceptionally lazy. It has a downstream USB connections: great! But it doesn't come with any of the cables you need to actually connect downstream to your PC. Hope you have a USB-A to USB-B or -C cable lying around! And no, not that old printer cable that's been sitting in your attic for 20 years. It's 4k HDR 600: great! But it struggles to find a signal constantly, and when it rescans it takes *forever*. Be prepared for your display signal to drop during loading screens, when you hit ALT+TAB, and possibly just because! Waking from sleep may or may not work either, unless you're willing to reboot your computer. That's not an inconvenience, right? It has an RGB light bar across the back: neat! You can choose from about 8 static colors. Don't have a color you want? Oh well! I would genuinely recommend any other monitor you can find unless you - for some inexplicable reason - want to fight with your monitor constantly. I like Sony products. I have 3 DualSense controllers so I can use them for all my gaming across PC, PS5, and my Switch. But this monitor is bad and Sony should feel bad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Carter, We are sorry to hear about the trouble you've experienced with the Sony Inzone M9 monitor. We would like to apologize for any inconvenience this may have caused you.
We take all customer feedback seriously and will be sure to forward your comments to the appropriate teams for review. In the meantime, we would like to help resolve any issues you may be experiencing with the monitor.
Regarding the USB downstream connections, we apologize for any confusion or inconvenience caused by the lack of included cables. We do recommend checking the specifications and requirements for your particular setup and purchasing the necessary cables accordingly.
As for the signal issues and slow scanning, please make sure that the Inzone M9 has the latest software update as this will help improve the overall performance of the monitor (version M009).
To check on the software updates, please use this link: https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
Should you need further assistance, please contact us for help. Please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Amazing Monitor!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Monitor! I have it on a mount. Full array is a huge differentiator for monitors at this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will,
Perfect! We're glad that you are enjoying the picture quality of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
