Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 10562650
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Overall good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides not having Mac support, the monitor works well. It is slow in finding the input until you update it. I would reccomend to a friend if it was on sale for a large discount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thank you for your time writing this review. We're glad to hear you like your INZONE M9 gaming monitor. Nice to know that the issue has been resolved after updating the software. We appreciate your input and rest assured that we've taken note of your feedback. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for purchasing Sony! - Kris
Overall great product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is great, no glare, high quality and built for the PS5. A lot of pros but let me give the cons. 1 is the built-in speaker, its trash, buy a decent Logitec for like 50 bucks to plug in or speaker of your choice, I personally use headphones so its not a big deal for me. 2 the backlight LED, its trash too, its nice but its not bright at all, not really a big deal breaker but I'm a sucker for good RGB lighting. And 3, not really a big issue for me, but screen mobility, its basically just a slight tilt and slides up and down no side movements, but it sits nice where I want it. If you're using it for the PS5 its a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valkurion, Thank you for taking the time to provide us with your feedback about your Sony Inzone M9. We're very pleased to hear you like the great picture quality and excellent brightness that greatly reduces glare of your new Sony Inzone M9. At Sony, we are always looking to improve our product quality and features. We have noted your input about the speaker quality, backlight LED, and screen mobility and will be sure to forward this feedback to the appropriate department.
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
Competitively priced for the specs offered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s one of the best monitors currently available for PS5 in this price range. I think you can have better but for this price it’s really marketed competitively for the specs it offers. If you can find it on sale for $100 off or so it’s a no brainer. The only downside I’ve had is sometimes it loses signal between games and takes a min to reestablish the input bc it goes through the entire rotation of every input before landing back on HDMI 1 or whatever you have your console plugged into. I think that connection loss itself isn’t the monitors fault tho but more between different games. All in all I’m happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seth,
Thanks for sharing your review and experience with the INZONE M9. We're glad that you like its performance with your PS5. Your feedback about the signal issue is greatly appreciated.
For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure that all connections are secured. It is also recommended to use a High Speed HDMI cable. Sometimes cables are the easiest cause for concern and fix most issues.
If you have multiple devices connected to the monitor, you can disable the auto input search to manually select a specific input. For more information, please refer to this link:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668884.html
You may also find these links helpful:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00283117
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
PS5 Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good monitor for an easy setup with the PS5.
I would recommend this to a friendGreat first step to get back in the game
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.27” Sony Inzone is a great first step for Sony to be back in the PC monitor business. While the dimming zones leave much to be desired the monitor itself is impressive even with the dimming zones off. Response time is great, after the recent firmware updates the monitor reacts to auto on and off nearly perfectly. The updates also fixed a few issues with wake from sleep that were noted in early reviews. The biggest issue I have with the monitor is the tilt of the included stand. The monitor can only go flat, there’s not down tilt from 0 degrees. It would require a vesa mount if you have a taller desktop height.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, We will take note of this feedback. We're glad to hear you like most of the features of your INZONE M9 gaming monitor with 4K HDR, especially the 1 ms (GtG) response time and DisplayHDR 600 certification that gives you stunning HDR. We also appreciate your feedback regarding the supplied stand. It is also packaged with a detached table-top stand so you can mount your LCD Monitor to a wall right away. The unique height and tilt adjustable tripod stand provides total gaming comfort for all your peripherals while optimizing desk space. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for sharing your feedback! -Jess
Inzone m9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for ps5 and ps5 pro. Only thing that is sub par is the stand but it’s not bad
I would recommend this to a friendUsed for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this monitor with my ps5 and pc Great monitor for gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cronut, We are glad that you now have a great gaming monitor for your PS5 and PC. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for choosing Sony! Enjoy your games! Vincent
Awesome picture!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super sweet monitor that has a wonderful imagie quality and great refresh rate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TahoeTeddy,
Amazing! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Great monitor!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a great monitor at a reasonable price this is definitely it especially if you have a PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smitty, Thank you for your review! We are glad to hear that you are enjoying your Inzone M9! Thank you for choosing Sony! -Carl
incredibly good , But ……
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect monitor to play with your PS5, especially in Warzone, you can see your enemies clearly, the response time is incredible, you can play 4K at 120fps, the best gaming experience you can have with this monitor. Only one cons: audio is really bad You are going to need a headphone, I recommend the Stealth Pro by TurttleBeach
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiovannieM,
Thanks for commenting. We are thrilled to hear your satisfaction with the amazing picture quality of your M9 4K INZONE Gaming Monitor, especially when gaming. We greatly appreciate your feedback with the sound of the built-in speakers. If there's something we can do to help or you may need an information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you very much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
It’s nice but overpriced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really nice but a bit over priced. I think I would have just stuck to my tv instead of making a gaming desk setup.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello tmasiello,
Thank you for giving your honest feedback and we're happy that you appreciate the quality of our INZONE M9 Monitor. Thanks for choosing Sony! - Marco
Worth it if open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the monitor open box in good condition for around $490 after taxes. The best part was that there were no screen damage or dead pixels. The only drawbacks were minor scuffs on the back and it did not come with a box/manual. The monitor can only be updated with a PC and i do have issues with the displayport input. Otherwise it is a well crafted monitor that share the aesthetic of the PS5. Despite the small base and hard to reach cable inputs, I can see why people return this device. I can finally play at my desk again with my macbook pro attached. I will still need to test the KVM if it is any good. This is one of the best 27” monitors I have ever used with IPS its 4k display and a 144hz refresh rate. I have only been using headphones so i dont know if the speakers are any good.
I would recommend this to a friendImpressed and very happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got this monitor to expand my gaming set up and pull everything into one space and off my main TV. I have always played a lot of PlayStation and still do on the PS5, but I have also recently purchased a gaming PC set up and splurged on Nvidia GeForce RTX 3070 Video Card w/G-Sync. This monitor holds up. I really didn't have a strong monitor set up when I bought it. HD only, so stepping up to 4K was great. The contrast on this model is everything I expected it to be and more. I have a Sony TV for my main viewing. the frame rate difference is noticeable between my TV set up and my HD monitor set up and lives up to the hype. There is a definite overall quality that feels better and looks better. I notice the screen less, and focus on the game play more, if that makes sense. Meaning, there are not as many picture and performance issues that are sometimes found on the best TV's (like ghosting, blocking, tearing, etc.). Setup was easy. I am using the stand at this time, which is very sleek and stable. I don't plan on mounting, but I have mounted a few TVs in my life and know there are washers and spacers that may be needed for some set ups. Can't miss out raving about the seamless PS5 connection. How it automatically adjusts the picture settings, sets the HDR mode depending on if I'm gaming or watching Netflix or Disney Plus on my PS5. I don't have to worry about manually changing VRR or any other settings - its set and forget. As I said, I notice the screen less. I would highly recommend this to PC gamers and console gamers alike. I've always loved my Sony TVs, but this is a necessary step up for anyone that is playing more than watching, although great when watching TV as well. Great contrast performance when I was watching the new SEE episodes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonnieDee,
You made the right choice! We're thrilled that you are enjoying the design and picture quality of the gaming monitor. It's also great that you had an easy time setting it up. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
It’s okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good monitor but it is a little overpriced.
I would recommend this to a friendGreat 4K monitors
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two of these for a dual screen 4K setup for both work and gaming. It's easy to switch the inputs between my work and gaming machine. The picture quality is great and the stands are very nice in that they don't take up a ton of space in the front which is a bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Iain, That's amazing! We're really delighted you're happy and satisfied with the superb 4K HDR and exceptional performance of your Sony INZONE M9. Glad to know that you are having an enjoyable multimedia and gaming experience with this great gaming monitor. Thank you so much for giving the product a perfect rating! -Jess
Hot mess
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a hot mess. Even after updating drivers CONS: - It will not do 144hz over display port and is capped at 120hz. I tried multiple cables all which worked on other monitors. - Changing from 60 to 120hz activates FALD and completely washes out colors. - Turning on HDR washes out colors even more - Occasional source scanning issues - Not a true 10 bit monitor. - Stand is a crime against humanity. Even when tilted forward as much as possible it still leans back slightly because the bottom of the monitor hits the stand. But you can tilt back almost as far as you want in case you are using it on the ground and looking down on it for some reason. - Sliding the monitor up or down on the stand actually move the monitor forward or backward because the stand is built like a ramp. _ Don't like the stand? Too bad because the cutout on the back of the monitor port will not fit most Vesa100 x1 00 mounts because of the way they flair slightly at the sides, so get out the grinder of you want to use one. - Colors are so oversaturated and blown out that everyone and everything looks orange and there is nor mode that clamps down on the color gamut to lock it at 100%. Plugging cables into the back of this thing is a total pain. I have to completely pick it up and turn it over to really get to the ports. - $900 and does not come with cables. Really?! - $900 for a 27 inch that should be 32 inches. The FALD is nice but the 96 zones are not worth the $400 premium over other monitors at this size PROS: - Build quality does feel pretty good overall. - FALD does seem to add to the experience but is not worth the premium. - Image is very crisp but it's 4K so that's to be expected
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Glenfennen, Thank you for choosing and purchasing Sony INZONE M9 gaming monitor.
We regret to hear that you are having issues with your unit. This is definitely not the customer experience we want you to have. Please ensure Please ensure that you were able to successfully updated your INZONE M9 to the latest firmware which is available by accessing the INZONE Hub: https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html. This will improve the general performance of the unit and resolve any possible software-related issues. You can always adjust the picture quality of your monitor according to your preference by going to its settings: https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000669961.html. You can also visit this link for some troubleshooting steps: https://www.sony.com/electronics/support/articles/00279504.
We need more details about the issues you are having and we want to make sure you’re taken care of and help check on your monitor.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Additional Information regarding your experience with the SDMU27M90:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Perfect for PS5!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all, if you have a PS5 and want to see games as the devs intended them to look and play, this is it! Period! Monitor is phenomenal, image quality impeccable, colors as accurate as can be, just an all around amazing experience. Matches the PS5 asthetic perfectly. Top tier gaming experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeM, Sony's commitment to customer satisfaction is our top priority. We're very pleased to hear you like the excellent picture quality, accurate colors, and overall gaming experience with your Sony Inzone M9. And good to know it works seamlessly and it perfectly matches the aesthetic of your Sony PS5. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
Worth it on Discount
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is alittle iffy but get a decent sound bar and youll be set. Picture quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettL, We appreciate your feedback. Please make sure to move the joystick left or right to adjust the volume according to your preference. We also recommend updating the firmware of your gaming monitor to improve its performance: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/downloads. Despite your concern, it's good to know that you like the picture quality of your Sony INZONE M9. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at [email protected]. Thank you for choosing Sony! Vincent
High Performance. Lots of Ports a huge plus.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially purchased to game with my Playstation 5, however, not using it on a PC for gaming. The NVIDIA GSYNC feature with a graphics card automatically adjusts your games to its optimal gameplay. The image and picture quality is amazing. I love the amount of power ports on the back, it's the little things. 2HDMI, 3 USB and USB-C. Stand holds up well with zero slouching, the screen goes where you put it and it does not move. Recently upgraded to a monitor arm and it sits fine, not too heavy. Yes the monitor comes at a price but the performance is everything you need from gaming to PC use.
I would recommend this to a friendbeautiful monitor aside from glitches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really have been loving this monitor so far, but i have encountered some odd issues with it. while playing halo infinite one my series X, my screen will randomly go black and when it does come back the colors are super washed out and flat for some reason. it returns to normal after resetting it, however it is very concerning on a new panel. this has happened 3 times. another odd issue is my panel only showing the left half of the screen on my ps5 upon starting up Stray. again, it was fixed with a reset of the monitor, it just is concerning to experience this on a new panel. ill see if i can update it if this is fixed in a new patch
I would recommend this to a friendBrand response from SonyListens
Posted .Hello elise, We regret to hear you are having a display issue with your Sony INZONE M9. To isolate and hopefully resolve this issue, please make sure the unit is up-to-date by performing a software update: https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html. The updates improve the general performance of the unit and resolve any possible bugs or software-related issues. Please check that the power cord (mains lead) and the connection cords with other devices and make sure they are connected securely. Despite your concern, we are happy that you still like your Sony monitor. Our INZONE M9 has four times the pixels of Full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. Should you need further assistance, you can email us at [email protected]. Thank you for choosing Sony! Vincent
