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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 529 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

  • Features

    Rating 4.4 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 529 reviews
  • Pros mentioned:
    Refresh rate
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Just don't forget to buy cables

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a first Gaming monitor Sony decided to put on the market and I do think they did a great job! This display comes with amazing characteristics - 3840x2160 panel resolution, 144Hz refresh rate (via DisplayPort, HDMI is 120Hz max), Adaptive Sync and G Sync compatible (so monitor rate matches your graphics card output rate), two HDMI 2.1 ports with low latency, full size DisplayPort 1.4 and a USB-C Alt DisplayPort inputs - it's ready go with your gaming PC, laptop, Mac or a Gaming Console (such as a PlayStation). All settings are available via On Screen menu (controlled via a small joystick on the back) or INZONE Hub software (Windows Only), additionally when connected to a PlayStation - monitor will automatically adjust it's mode depending on the type of content being played (Game, Movie, etc). Sony's 96 zone (basically 12 by 8 squares) back lighting system does help with contrast compare to an edge lit displays and puts it in between edge lit and OLED monitors. Now a few things that I hope Sony would fix - display stand being the first one. It looks great but kinda difficult to adjust properly, lowering the display brings it closer, there is no tilt available (you have to move the whole monitor), no portrait view either, however monitor is fully VESA mount compatible so you can come up with your own monitor mount if desired. Second thing is accent light on the back of the monitor - it can be adjusted between 13 different colors but it's super weak. Barely can light up the wall behind the display. And a third thing - USB-C port power output is limited to 15W only which is a bummer if you though you can power your laptop off the monitor using just a single cable for interconnection. Speaking of cables - all you get is a power brick. There are no HDMI, USB-C, DisplayPort or other data cables included. None. You expected to bring your own! Overall - it's a very good choice for Gamers, especially if you into PlayStation world!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xKing,

      Thanks for sharing your review and experience with the INZONE M9. We're glad that you like the picture quality, supported connections, and available settings of the gaming monitor. We also appreciate your review about the stand design, rear lighting function, USB-C specification, and having supplied cables.

      In case you need further assistance, please don’t hesitate to reach out to us at [email protected].

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Monitor Model Number:
      Issue:
      Additional Information regarding your experience with the SDMU27M90.

      Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!

      -Ralph Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great monitor, but has a few issues.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this monitor. It looks amazing! I have it on my gaming table next to my ps5, an Alienware laptop, and my Kef sound system and it fits right in with all of them. Colors pop vibrantly, the blooming is kept to a minimum (still there in certain instances) and the menu and app integration are fantastic. I love the rich detail of the menu you can access without needing a computer. So many layers of tweaks and adjustments for various settings. It really is a huge step above the usual color, contrast, brightness of every other monitor on the market. It autocalibrated to my ps5 upon detecting it. Playing games on it look a lot better than my old 32” LED tv. HDR highlights are vivid, and motion is smooth. My only issue is with some games showing banding in gradations like the sky (for instance Elden Ring). I couldn’t get the banding to go away and it wasn’t on my LED tv, so it’s not the game. Otherwise it’s a great monitor. Word to the wise, however… get a good set of headphones or speakers because the 2W speakers on this sound like the cheap earphones that would come with a kid’s cassette player. They sound very flat and almost harsh. As a productivity monitor I have no issue at all. Editing video comes off without a hitch. It’s very similar to the $$$$ studio monitors, but at half the price or less. Definitely a fantastic first product in a hopefully long line of Sony monitors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Webzpinner,

      Thanks for sharing your review and experience with the INZONE M9. We're glad that you are enjoying the picture quality and software of the gaming monitor. We also appreciate your review about the banding issue and sound quality of the built-in speakers.

      For optimum performance, make sure that the software version of the gaming monitor is up-to-date. You may find this link helpful:

      https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html

      With the INZONE Hub software, you can customize various settings and save those settings for each game. You can also check the setting of the game for further adjustments. Make sure to try other games as well. If the banding issue is game-specific, consult with the gaming developer.

      Hope this helps. In case you need further assistance, please don’t hesitate to reach out to us at [email protected].

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Monitor Model Number:
      Issue:
      Additional Information regarding your experience with the SDMU27M90.

      Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 4K Monitor that ALSO works for the PS5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this monitor, the design is sleek and compliments the PS5 I have standing next to it. This is my first 4k monitor 27'' and it is AMAZING. full array local dimming, the blacks look incredible playing Horizon forbidden west; Absolutely stunning. As well as the colors just pop out. It supports VRR, ALLM, 120hz for the ps5. Absolutely amazing. Of course granted you have a HDMI or Display Port cable that can support 4k120hz. They don't supply one which is a bummer but luckily I have DP 2.4 so I didn't mind supplying the cable. Now I didn't mount it and I've seen some reviews saying it's a weird fit, I would say make sure you're mount is VESA compatible before picking this up, DO YOUR RESEARCH. I see a lot of people writing 1 star reviews saying the monitor is bad because they got a defective model and I have to say that's any product you buy and take a chance on. For me, I've had no problems with this monitor; not 1 dead pixel, perfect colors. If you can't do a TV then this is a great replacement if you're big on PC gaming, it's definitely pricy but worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ghost,

      You made the right choice with the Sony INZONE M9! We're glad that you are enjoying the design and picture quality of the gaming monitor. We also appreciate your review about having supplied cables.

      Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Amazing product (minus the stand).

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, this is probably my favorite monitor. Sony nailed it with the user-experience and design of the monitor. The STAND though, it's bad. You're going to want a third-part one as the stock one is bulky and has an awkward range of monitor. Color reproduction and brightness of this monitor is excellent, it felt comfortable to use in bright settings. The FALD implementation is great, I would suggest not setting local dimming to high as it can blow out whites due to the limited zones. The OSD and KVM functionality I think is unmatched. It is well thought out and I wish more products matched this level. This monitor works great for productivity and gaming. Do not expect the RGB lighting to backlight a wall or anything like that as it is not bright. Keeping response time at Fast is recommending, Faster introduces minimal gains at the expense of ghosting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of all worlds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iś the best screen you can buy in my opinion. Being a developer of learning courses and a light gamer, i wanted the best balance between image quality and response time. It also needed to closely match the screen on my surface studio. This was it. Excellent clarity on text great contrast ratio for an IPS screen of 80000. beautiful picture in SDR and HDR. Gaming was beautiful with the 144htz refresh rat and HDR. I also added a google tv dongle on the HDMI 2.1 so I can easily switch from productivity, gaming and entertainment. The Inzone program makes it very customizable. Use a thunderbolt cable for the best experience and easy updating. Only 2 drawbacks is the price. 700 would be much more appropriate. Also no cables in the box, I couldn't update it until i got the thunderbolt 4 cable,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad that you are enjoying the picture quality and design of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Erin Sony_US

  • Pros mentioned:
    Brightness, Hdr performance, Picture quality

    Rated 5 out of 5 stars

    All the features you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I had no issue setting the monitor up, I used the VESA mount instead of the stand that it came with. Pros: Excellent picture quality, color, brightness. It does pair well with PS5 - colors pop, VRR works great with the games. HDR works well Cons: OSD is confusing - even with the software that you can download on your PC - If you want to change a preset, you have to turn off HDR, change preset, then re-enable HDR (although, does that overwrite the preset settings? I have no idea..) -on the PS5 - every time you launch the game, it scans for a signal - sorta annoying, but not too bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ichorvile,

      Thank you for sharing your feedback and experience with your INZONE M9 gaming monitor. We're glad that you are enjoying the picture quality of the gaming monitor. We are very sorry to hear you are having trouble configuring your settings to your preference. The INZONE M9’s Preset picture modes are designed to optimize picture quality for specific use cases. Standard, FPS and Cinema preset modes are tuned for overall balanced performance, optimized for FPS games, and for enjoying cinematic content like streaming movies or videos, respectively. For more customized performance, we recommend using Game 1 or Game 2 and turning off HDR to ensure your customized settings are not overridden.

      When using the monitor for a PS5, make sure that the cable you are using properly connected and secured. Sometimes cables are the easiest cause for concern and fix most issues with flickering and or picture quality like you have described.

      For more information about the INZONE M9, please refer to this link:

      https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504

      In case you need further assistance, please email the below information to [email protected].

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Monitor Model Number:
      Issue:
      Additional Information regarding your experience with the INZONE M9 (SDMU27M90).

      Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate
    Cons mentioned:
    Stand design

    Rated 5 out of 5 stars

    Fantastic monitor for PC/Console gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, works fantastic for both my PC and PS5. Vibrant colors, HDR10 capability and a smooth 144hz refresh rate make this a good all around monitor. Only con is the stand, which is aesthetically pleasing but lacking in maneuverability. Recommend putting it on a desk mount like I did, now I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    A quality monitor from Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was up in the air for a 4k 144hz computer monitor due to the prices and a bad experience with Dell’s 4k 144hz. It had awful off center viewing due to the anti glare coating they used. This class of monitors is also very expensive depending on what you’re looking for. So I ended up between this monitor, Samsung g7 28”, and a Gigabyte 27 or 32” 4k 144hz. This is my breakdown: Samsungs G7 28” seemed to be high risk for pixel and screen issues but a better price point. Gigabyte has a VA option which I like for contrast but really hate the smearing. They are personal a less “premium” brand in my personal option for the main reason them like MSI just slapping their name on a monitor where LG, Samsung, and new to the game Sony have much larger reputations in displays. Gigabytes IPS option didn’t seem bad but there were complains about buzzing and their 3 year warranty maybe not being so customer friendly. I should mention I skipped LG because their monitors seem to have the lowest contrast ratios by far and worse panel uniformity with backlight bleed. I’ve returned every LG monitor I’ve had except one. Their TVs are fine I have a C1. Getting to the point, I think Sony can make really great displays or I should say put very good image processing and bring good functionality to the displays they put their name on. I saw a video that showed Sony had an App for PC you can customize the monitor settings from a menu. I have no idea how no one has done this before. It is a welcome surprise. They get extra cool points for that. I didn’t mind how Sony does dimming on their TVs so I also was cautiously optimistic for the FALD backlight and dimming they have on this monitor. This is a to each’s own. After seeing the monitor in the store I was happy to see it was right on par picture quality wise with the Samsung and it’s dimming did seem to improve picture quality. Andddd I bought it, $100 off MSRP with the sale right now. I still think it’s overprice but man was it worth it. Color, brightness, and contrast with local dimming on high looks very impressive for a PC monitor. Colors are oversaturated and you can simply just turn down the saturation. But it pops, actually so much so when I switched to my C1 oled the colors looked dim haha. The local dimming helps the IPS glow and low contrast you catch in the corners of the screen. It really is very impressive how good of a job Sony did for a sub $1000 monitor. In terms of the stand, personally I think it’s fine. The monitor is at a fixed height but the stand takes up minimal desk space which I like. It really is a happy medium between IPS and VA panels. On top of that the local dimming is superior than Samsungs G7s short of their new $1000+ mini led monitors. It’s not to say it’s perfect, you get some glow and noticeable illumination in the areas on a dark screen but it’s very smooth. I don’t find it distracting because it’s not like seeing squares light up, it’s more diffused. If you’re on the fence, see if you can view this in a store. It is more expensive but after using it, it really is an excellent excellent monitor for the price. My use case is also only PC on display port and HDR off. I feel like HDR typically worsens picture quality because it makes the screen look faded even on an oled. Just my opinion so if HDR is your thing, I cannot comment on that. It looks incredible in SDR and the color saturation is wonderful. Knock on wood no issues for the first day. It’s worth a buy if you want something smaller than a full size TV to play on with exceptional software integration on your PC if you decide to use it that way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt,
      Thank you for sharing an in-depth review with your INZONE M9 gaming monitor! We're glad to hear your investment with the unit is worth it. We really appreciate your satisfaction with the amazing picture quality, features and overall performance of the monitor. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Too pricey for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and response time good, but I couldn’t justify $900 with all the short comings. Speakers, trash, would have been better not having them. Stand, awkward and the light at the back, virtually non existent. I almost kept it, but in the end was like, nah, it’s just not worth that sort of money… Sorry Sony, I typically stand by your monitor/ tv products, but this one just misses the mark. I was really hoping to keep this with my PS5… I still have the PS3 240hz 3D LCD gaming monitor which is holding up well and still seems comparable to this monitor…

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CDUB,

      Thank you for the review and we're glad to hear that you like the picture quality of the monitor. If there is something that we can help you with, we're more than happy to help you out. Please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Signal detection

    Rated 4 out of 5 stars

    Great monitor for what it is

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this monitor for a couple of months and it's been great. I use this monitor for a xbox series x and it has all the capabilities the console can run. I don't give this a five stars because whenever I Close an app on my console the monitor shuts off and says scanning for signal and I have to wait a couple of seconds its a little annoying but I've gotten to use to it. I honestly think the price is a little steep for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Review for Sony INZONE M9 27” 4K HDR 144Hz Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony INZONE M9 is an outstanding gaming monitor that combines stunning visuals with smooth performance. Its 4K HDR resolution and Full Array Local Dimming deliver incredible color accuracy, deep contrast, and vibrant details, making games and media look breathtaking. The 144Hz refresh rate, paired with NVIDIA G-SYNC, ensures buttery-smooth gameplay with minimal tearing or stuttering. The design is sleek and modern, with a white finish that complements a clean gaming setup. It also offers versatile connectivity options and a user-friendly interface for customization. While it's on the premium side, the quality and features make it worth the investment for serious gamers and content creators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M9 is amazing! Best monitor for a PS5.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic monitor. By far the best value. I tested several and this outperformed every single monitor under $1k. Amazing color and clarity with no input lag and stunning refresh rate. I highly recommend the M9 over everything in its price range. Not to mention it’s aesthetically pleasing. People hate in the stand but I love it as well. I have no need for a rotation stand so this suits my needs and it very sturdy and sleek.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BaileyM,

      Perfect! We're thrilled that you are enjoying the picture quality and design of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Hdr performance, Refresh rate
    Cons mentioned:
    Stand design

    Rated 5 out of 5 stars

    Beginning hdr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly beast. This thing has everything you need for a true hdr experience! Its full array has 144hz and even has gsync. What more could ask for. Even the signal quality is great. Only downside is the stand it’s awkward af

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skeletoncross, it is nice to know that you are enjoying your new gaming monitor. We we appreciate your feedback regarding the stand of your Sony unit. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent PC Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color of this monitor. Sony has its own icc profile you can download. Has a nice smooth refresh. Has more various cable ports to keep it functional with Sony inzone products, including the recently released inzone earbuds. Has sound and monitor settings in the inzone app to fine tune setting. Works great with Playstation 5. All in a perfect size. Only complaints is the built in speakers could of been a step up as sony is good at audio on their tvs and sound bars. Also the rear legs of the tv stand look like an unfinished concept. But do work. This monitor can be mounted on a vesa monitor arm. Monitor does have rear led ambient lighting that can be adjusted in color and brighness, but it is still hard to notice in the semi lit room. Pricing is fair for technology options for a sony eco system of products or a pc that utilizes graphics for gaming or graphic and video design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MasterWelch, Thank you for the 5-star rating! We are glad to hear that you are happy with your new Inzone M9! Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for your feedback and for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Good but needs improvements

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'm giving this a 4 stars because even after all the bad stuff, I think once the settings are all set, it can be a really good monitor, I also use reward points so I was able to justify the price I paid for. But definitely questionable at 899. But let's start with the good stuff: - The stand surprisingly isn't as bad as I thought. It takes up less space compared to the 27GP850 and the two side legs are solid aluminum so it's not cheap. - Colors are pretty good and vibrant. I think I got lucky and got a pretty good monitor as I don't have any noticeable back light bleed on mine or bad pixels. - I really like the FPS color present since it brights everything including dark colors so if you're playing a competitive dark setting game like DBD, you can easily see without things looking washed out. - Height and tilt adjustment, I really like that it goes really low. About 2 inches from the bottom. It has a pretty good tilt angle looking up so it's good if you like to bottom the height and tilt it up so you're looking slightly down while playing games. - FALD is really good. This is my first FALD so I can't speak with too much experience but I have it disabled when using it on my PC (DP input) to avoid the mouse blooming and have it enabled when I play on my PS5 (HDMI) Now for the bads: - Bottom bezel feels cheap. Seems like it's just a plastic piece that wasn't properly held into place since there's a gap. - OSD settings is confusing and lack there of. If you have HDR enabled either on PC or PS5, all presets are locked out (Picture Mode, Picture Adjustments, and ECO mode). So if you want to change your presets out of Game1, you have to turn off HDR. - Speaking of presets, lack of sRGB mode is disappointing as there is only a total of 5 modes (Standard, FPS game, Cinema, Game 1, and Game 2) which only Game 1 and 2 can be adjusted through Picture Adjustment (brightness, contrast, etc). - Specifically for PS5: EVERYTIME you open and close a game, the screen will go black and scan for input. I get that this monitor was optimized for the PS5 and so it might be doing it's color optimization for each game and such but it is so annoying especially when I can't even tell the difference. - A first bug I've noticed when using it on PC (display port) was when I turned off my computer and turned it back on, the DP input would scan for signal, then go pitch black. The only way I fixed it was to unplug the cable and power cable from the monitor then replug it back it. Hasn't happened again but considering that this monitor already has constant scanning for signals, this can be a huge deterrent. - Lack of cable, but I already knew what I was getting when I bought this and to me is not worth complaining about but just incase people don't read the "What's Included" section. - VERY SLOW signal scan whenever you change inputs. - Power brick is huge, like not an exaggeration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Teebuddy,

      Thanks for sharing your review and experience with the INZONE M9. We're glad that you like the picture quality, stand design, and height/angle adjustment of the TV. We also appreciate your review about the bottom bezel, built-in settings, having supplied cables, and size of the power brick.

      It's unfortunate that you are having issues with the connected devices. When connecting an external device to the monitor, make sure that the cable you are using is connected properly and secured. For optimum performance, make sure to check for software updates. This may also help resolve issues when using the gaming monitor. For more information, please refer to this link:

      https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html

      Hope this helps. If still not resolved or you need further assistance, please email the below information to [email protected].

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Monitor Model Number:
      Issue:
      Additional Information regarding your experience with the INZONE M9.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gifted this M9 Inzone. I was so happy and excited upon receiving because I have a ps5. When I plugged my system in and powered on, I noticed little green dots on the screen. They weren’t bad, but it wasn’t good they were noticeable. It’s especially disappointing in gameplay when the scene cuts to a darker almost black play because the green dots are noticeable. It messes it all up. After two weeks, the spot has grown brighter. Around the dots is also almost a swirling of the green dots almost like a smear with the lighting in the system that’s about to mess up. I am so bummed out and so disappointing that this has happened to me. From reading other reviews, I’ve seen that it is common amongst this product. The picture quality is amazing. It pairs magnificently with the PlayStation 5. I really enjoy that. It has a cross hair feature with many to choose from that you can apply to your gameplay. Other than that the speakers aren’t good. The display issue I am experiencing is terrible. I am giving it a one star rating. Just be aware that this is common to happen. Thank you for taking your time to read this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and play, very impressed with the color, refresh rate and definition. The LED accent bar was a nice surprise. The speakers on the monitor are actually pretty bad, very tiny no mid or low end. They don't sound own out just super lack luster. Monitor does not make ambient temperature hot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moose,

      You've made an excellent choice! We are truly happy to hear you're overall pleased with your new INZONE M9 gaming monitor, and it perfectly suits your needs. It's good to know you're having a enjoyable gaming experience, and it works well with your PS5. We also appreciate that you like the 144 Hz refresh rate, lighting features and superb colors.

      Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for purchasing our INZONE M9 monitor and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Hdr performance, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Good and Stylish 4K Monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you’d want from a 4K screen, including a 144Hz refresh rate with HDMI 2.1 to drive it, IPS colors, HDR 600, VRR, and G-Sync compatibility. Great monitor for PS5 and PC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Theportobello,

      You made the right choice! We're glad that the INZONE M9 is the perfect monitor for your PS5 and PC. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    For the negative reviewers.. no.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure where all the negative reviews are coming from, unless a few have gotten a defect product, but that’s with any company. You are playing the monitor lottery and gambling on a new panel no matter how much it is. If there’s something wrong, get a replacement. Now onto my review. I love this monitor. It’s crisp, the colors are beautiful and you can really tell a difference in the local dimming. The blacks look really really good. I see zero blooming even when playing a game like Dead by Daylight. Keep in mind, I’ve tested all of this on the PS5. The only bad thing I will say about the monitor is the stand. Not the design. They could have made it a bit more sturdy. There’s too many pros in my opinion that I just forget about the build entirely. When they labeled this as “Perfect for PS5”, it’s true. What other monitor has local dimming, and this kind of picture quality at this price range? None. If you’re on the fence, get this monitor.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nooo,

      Thanks for sharing your 5-star review of the INZONE M9. We're glad that you are enjoying the picture quality of the gaming monitor. We also appreciate your review about the supplied stand. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Brightness, Performance, Picture quality

    Rated 5 out of 5 stars

    Very very good. Buy it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best monitor under $1,000 period. The local dimming does make a BIG difference. This is way better than any other monitor in this price range. Colors looks amazing and it is quick. Buy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kymander,

      You made the right choice! We're thrilled that you are enjoying the picture quality and responsiveness of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!

      -Ralph Sony_US

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