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Customer Ratings & Reviews

Your price for this item is $598.00
The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 162 reviews

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  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 162 reviews
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Shipment was great and TV works great. Thanks you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenP,

      We're so glad to hear that your Sony TV is working great—thank you for your fantastic 5-star rating! The BRAVIA 2 II is designed for dependable performance and enjoyable viewing, making it a reliable addition to any home.

      Thank you for choosing Sony—hope your day is as smooth and bright as your new TV!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I wanted- big, but not too big, great picture quality, easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarshaH,

      We’re happy to hear your new BRAVIA is the perfect fit! It’s great that you’re enjoying the picture quality and easy setup.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people are very helpful and kind, very happy with my T.V looks real good and my wife is very happy with her gift..would recommend best buy on independence blvd. Very happy thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ThomasR!

      We’re so happy to hear the K-55S20M2 was a great gift for your wife. It’s also wonderful to hear you had such a positive experience with the team at the Best Buy on Independence Blvd.

      Thank you for choosing Sony and for the recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Bravia never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my previous Bravia for over 6 years and felt it was finally time to upgrade. This TV is the upgrade I was looking for and the Sony Bravia continues to impress!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brian,

      Thank you for choosing Sony!

      We're elated to hear that your new K55S20M2 TV is the upgrade you were looking for and that the Sony Bravia continues to impress after all these years. Your loyalty means a great deal to us, and it’s wonderful to know our products can keep delivering quality and enjoyment over time. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews before I ordered this TV. All the reviews were great. I got this TV at a great price, it was on sale. The picture shows sharp and clear .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaG,

      We are excited to hear that you are enjoying your new BRAVIA 2 II television!

      It is fantastic that you were able to take advantage of the sale and that the positive reviews you read proved to be true. We are glad that the picture quality is delivering the sharp and clear images you expect from a Sony BRAVIA.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Soney Bravia 2 II nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice well priced in a world of expensive. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyB!
      Thank you for sharing your experience with the K-55S20M2 TV. We are thrilled to hear that its affordability and user friendly design have enhanced your viewing experience.

      We're glad you chose Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love our new Sony 55 inch smart TV. Great service at Best Buy. Easy to pick up. The people were so nice that loaded our tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, user357093!

      We are so happy to hear that you love your new BRAVIA 2 TV! It’s also wonderful to know that our partners at Best Buy took such good care of you and made the pickup process a breeze.

      Thank you for choosing Sony—we hope you enjoy many great movie nights ahead!

      Best regards,

      Gus Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    SONY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just a great Picture! Love, sony products, Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhilipP,

      Thanks for your fantastic review! We're very glad to hear you're enjoying the great picture quality of your BRAVIA 2 TV. It means a lot to us that you love our products and would highly recommend them!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the Sony out the box as the picture seems perfect. We use this in a secondary bdrm connected to a Sonos system. They pair and play great games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaddyMac,

      That is wonderful to hear! We are thrilled you love the perfect picture right out of the box and that the 55" Class BRAVIA 2 II LED TV pairs and plays games great with your Sonos system in the secondary bedroom.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV great picture and Sony for my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momo!
      Thank you for sharing your experience with the K-55S20M2 TV. We are thrilled to hear that its picture quality has enhanced your living room setup.

      Thank you for becoming a Sony customer!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony - 55" BRAVIA 2 II LED 4K UHD Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Bravia is well worth the money, picture is exceptional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KEVINH,

      Thank you for choosing Sony!

      We're delighted to hear that you recommend the K55S20M2 TV as excellent value for money! It's wonderful to hear that the exceptional picture quality has made a positive impression on you. Thank you for your feedback!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Thank you Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complex assembly, but an Outstanding TV !! Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the candid and positive review, ChrisOBone!

      We appreciate you sharing your experience, noting that while the setup was complex, the end result is an Outstanding TV! It's great to hear that the K-55S20M2 has exceeded your expectations and that the effort was rewarded with spectacular picture quality.

      We take all feedback seriously and will certainly pass along your comments regarding the assembly process to our design team to look for ways to make it smoother in the future.

      Thank you again for your patience and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything that we expected. Nice tv set. Glad we purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimW,

      It brings us great joy to hear that you are so glad you chose the BRAVIA 2 II! We aim to provide a premium viewing experience with every set, and it is wonderful to know that this model is delivering exactly what you were looking for. With its vibrant color reproduction and crisp 4K detail, we are thrilled that your new TV is providing a beautiful picture for your home. We take great pride in our craftsmanship, and knowing that you are happy with the overall quality of the set is truly rewarding.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded our expectations. picture clarity is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, BADRL!

      We are thrilled to hear that the Bravia 2 exceeded your expectations with its amazing picture clarity. It’s rewarding to know our technology is delivering that "wow" factor for your home entertainment.
      Thank you for choosing Sony!
      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for our application in a WHSE. We installed this in a WHSE so the Staff can see the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear and picture is very clear. I wear hearing aids but the sound has been to clear I have not had to wear them while watching tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DebbieA,

      Thank you for choosing Sony!

      We're honored to hear that your K55S20M2 TV delivers such clear sound and picture quality. It's wonderful to know that the audio clarity has made your viewing experience so enjoyable that you haven’t needed your hearing aids. Thank you for sharing this meaningful feedback—it truly motivates us to continue providing products that enhance everyday moments.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv,good price. Perfect size with a great warrenty.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DaleF,

      Thank you for choosing Sony!

      We couldn’t be happier to hear that the K55S20M2 TV fits perfectly with its size, price, and warranty. It’s rewarding to know our product brings you great value and peace of mind, enhancing your viewing experience with confidence.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    AWESOME TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!! Clear view and very easy set up. Hard to go wrong with a Sony. Definitely recommend and it’s worth the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Francisco!
      Thank you for sharing your review of the K-55S20M2. It is truly wonderful to know that you're enjoying the clear view and easy setup.

      With the BRAVIA 2 II, you're experiencing a great combination of features, including its high-performance processor that ensures smooth, detailed motion, the rich color gamut that brings every scene to life, and the Acoustic Multi-Audio technology that synchronizes sound with the action on screen for an incredibly immersive experience.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Sony TV. Will definitely be getting another

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Calvin,

      Thanks for this fantastic review!

      We're absolutely delighted to know you're loving your new BRAVIA 2 II. It truly makes our day to hear you're already thinking about your next one!

      Thanks for choosing Sony!

      Sincerly,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality , best price and love brand. alrady own

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BhupendraR,

      We are excited to hear that your new BRAVIA 2 II continues to reinforce your love for the brand. We take great pride in delivering premium build quality and exceptional value, and it is wonderful to know that as an existing owner, you find this model to be a worthy addition to your collection.

      Thank you for your continued loyalty and for trusting Sony to provide the best entertainment for your home.

      Regards,
      Dominick Sony_US

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