Main Content

Customer Ratings & Reviews

$2,699.00
Save $600.99
Comp. Value: $3,299.99

Customer reviews

Rating 4.8 out of 5 stars with 348 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 348 reviews
  • Rated 5 out of 5 stars

    Best TV Purchase of my Life

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, it accomplishes literally everything I wanted and more, I am so happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Diane,

      Thank you for choosing Sony!

      It brings us great joy to hear that your K65XR80M2 TV delivers a beautiful picture and exceeds what you were looking for. Knowing that the TV goes beyond your expectations encourages us to keep delivering quality and innovation. We’re delighted to be part of your entertainment experience and are here to support you anytime.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    clear vibrant picture

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have it installed yet, but I am to receive it June 24. In the store the picture was unbelievable. So much clearer and vibrant than any other tv picture there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebeccaP, thank you so much for the 5-star review even before the Sony - BRAVIA 8 II has arrived! We're excited right along with you, and we're really glad the stunning picture quality stood out in the store. The vibrant colors and incredible clarity truly make a difference, and we can't wait for you to experience it in your own space. Wishing you a smooth setup and many amazing moments ahead! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at best buy 10-2025. The picture is great my issues is when you connect the TV to your home system IF you just have it as a standalone TV, it is acceptable and picture is fine We were first told by SONY we needed a unique plug that required a Sony receiver if we wanted the TV to be the center channel. What's up with that? After my home theater guys worked with Sony for close to 6 hours. The fix SONY came up with they had was if i wanted the tv as a center channel took 60-90 seconds for the TV to come on, this is a $ 3000 TV and to be more than a few seconds to turn on is in my option as well as SONY's own rep " poor and not acceptable". From my perspective it was worse than 60-90 seconds because people using the TV would most likely be hitting buttons after a few second and no lights or TV on indication they would hit buttons screwing up the actions. VERY DISAPOINTED in Sony and this new TV- had I know this I would have gone with one of their competitors. I would also point out that SONY help staff know of the problem and " Do not like it at all" and that there is no fix in the system, my other TV is the same model just 4 years ago and using the TV as a center speaker was a breeze to hook up.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GordonB,

      We are very sorry to hear about your frustrating experience with the turn-on delay and setup complexity for your new BRAVIA 8 II OLED (2025), especially when trying to use it as a center speaker. We understand your disappointment—a 60–90 second delay for a premium TV is absolutely not the experience we intend to deliver. This specific issue involving the TV being used as a center channel (Acoustic Center Sync) and resulting power-up delay is concerning. For the most accurate and current resolution steps, please ensure your TV software is up-to-date and temporarily check the Quick Start setting (found in the Power & Energy settings) to see if toggling it on or off helps reduce the boot time. If the issue persists, please contact our technical support again, as they are best equipped to address this issue with this specific configuration.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony Bravia

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy operation to switch between streaming services. The delivery team was great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Yesyes,

      Thank you for your fantastic review! We're so pleased to hear you're enjoying the picture quality and ease of use of your new BRAVIA 8 II. The BRAVIA XR Processor is the brain behind the stunning visuals you're seeing. This processor intelligently analyzes and enhances thousands of elements on the screen to deliver a lifelike picture with incredible depth, vibrant colors, and dynamic contrast.

      Thanks for choosing Sony, and have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is amazing, as advertised. Stepped up 2 larger screen, as i use it as monitor as well, whereas i don't require glasses. Brighter than my A95L

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, QdOled,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. & sound, so many choices of entertainment to watch with this beauty!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carla,

      That's fantastic to hear! We feel privileged to know you're loving the stunning picture and sound quality on your new BRAVIA 8 II. We designed it to be the ultimate entertainment hub, and it sounds like you're taking full advantage of all those great options. Thanks so much for the awesome review, and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent picture

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is top tier especially when viewing Dolby Vision content. The colors pop off the screen and it has extremely dark black levels. The menu is super fast and intuitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichardD,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the K65XR80M2 TV’s picture quality and Dolby Vision experience have impressed you with vibrant colors and deep blacks. It’s great to know the fast and intuitive menu adds to your overall enjoyment, making your viewing experience seamless and immersive. Your feedback motivates us to keep delivering exceptional products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Tv Ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony...Please make a 77" of This Tv I will purchase Day One..Quantum dot colors with Amazing image processing and Brightness...Best TV Ever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gino, we're really happy to hear you're so impressed with your Sony - BRAVIA 8! It's fantastic to hear you're loving the Quantum Dot colors, amazing image processing, and brightness. And we really appreciate your strong interest in a 77" model, feedback like yours is incredibly valuable as we plan for the future. Thanks for being part of the Sony family! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a phenomenal picture, especially when playing physical media using my 4k uhd blu ray player.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewS,

      We're thrilled that you're loving the phenomenal picture on your new BRAVIA 8, especially with your 4K UHD Blu-ray player. We designed it for exactly this kind of immersive viewing experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    A WINNER!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection for under $3,000; exceeded my expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MSOxnard,

      We are very glad to hear that you consider the BRAVIA 8 II "Perfection" and that it has proven to be such a fantastic value! Delivering premium picture quality and performance is our top goal, and we appreciate you taking the time to share your 5-star feedback.

      Thanks for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Simply the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can imagine that there is a better looking TV out there. Everything looks fantastic on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffO,

      We are thrilled that your BRAVIA 8 II is delivering a fantastic experience and that you're impressed with the picture quality! It’s great to hear that everything looks exactly as you imagined on your new OLED.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Lkes it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Replaced other TV which developed vertical lines. Best Buy Geeks installed and set-up existing AV system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dckr68,

      Thanks for these wonderful five stars!

      We're thrilled to hear that you're enjoying your BRAVIA 8 II—it's good to know the installation and setup process by the Best Buy Geek Squad went so smoothly.

      We're sorry to hear about the issue with your previous TV, but we are confident that the BRAVIA 8 II will provide you with a stunning and reliable viewing experience for a long time!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 4 out of 5 stars

    Sony tv with archaic remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv but am very upset that remote is not backlit, yet cheaper version of tv at different store comes with “upgraded backlit remote). My 10 year old tv had backlit remote. Frustrating to try to use remote at night.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pac1,

      Thank you for choosing Sony!

      We're honored to hear that you love your K65XR80M2 TV. We understand how important a backlit remote is for convenient use, especially in low-light settings, and we apologize for the frustration this has caused. Please know that your feedback about the remote will be shared with the team as we continually seek ways to enhance our products and user experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Mark H

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Tv, I'm glad, I got the tv, very detailed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkH,

      We're thrilled to hear you're enjoying your new 65" BRAVIA 8 II and are impressed with the very detailed picture quality. It's rewarding to know our OLED technology is delivering a great viewing experience for you!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony Bravia 8ii is the best.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Sony Bravia…and they just keep getting better and better. We always begin with looking for a Sony Bravia and shop around and always go back to buy the Sony….I don’t know why we bother looking at other brands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christy,

      We are honored to hear that the BRAVIA 8 II is your third Sony TV and that you feel they "just keep getting better and better"! Your feedback about always returning to Sony after shopping around is the highest compliment we could receive. Thank you for choosing Sony as your long-term choice for incredible home entertainment!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purchase. Love seeing the shadows and the colors. Great for movie watching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moviegoers,

      That's wonderful to hear! We are so happy that you're enjoying your new BRAVIA 8 II OLED TV. Its advanced technology is designed to deliver incredible detail in shadows and vibrant, true-to-life colors, making it the perfect choice for an immersive movie-watching experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Best Bravia

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior quality really shows on this tv! Don’t miss out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlakeP,

      That's wonderful to hear! We are thrilled you're so impressed with your new Sony - BRAVIA 8 II television.

      We are delighted that you feel the superior quality really shines through. The BRAVIA 8 II is built with cutting-edge panel technology to deliver phenomenal picture quality, and we appreciate you recommending it so enthusiastically!

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great! Best 65 inch TV made! The team that installed it was very knowledgeable, courteous and professional! Good deal Best Buy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crex,

      We are thrilled to hear that your new BRAVIA 8 II is living up to being the best 65-inch TV you've owned! It’s also wonderful to know that the Best Buy installation team provided such professional and knowledgeable service to get everything set up perfectly.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Must get

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this and couldn't be happier with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosephS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you upgraded to the K65XR80M2 TV and are so pleased with your purchase! It's wonderful to know that the TV is delivering the experience you were hoping for.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sales/Technical Support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All credit and praises to Tom Cisper for his plethora of knowledge and unyielding support with choosing the right product that works best for our home enjoyment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanG,

      Thank you for choosing Sony!

      It brings us great joy to hear your appreciation for the extensive knowledge and unwavering support you received in choosing the perfect K65XR80M2 TV for your home enjoyment. We are glad to have played a part in enhancing your experience.

      Best regards,
      -Fred Sony_US

Sponsored