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Customer reviews

Rating 4.8 out of 5 stars with 346 reviews

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  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 348 reviews
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best TV I would never buy any other kind!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unhappy,

      We’re thrilled to hear that you consider the BRAVIA 8 II the best! It’s wonderful to know we’ve earned your loyalty, and we’re confident that the stunning contrast and AI-powered processing of our 2025 flagship OLED will provide an incredible viewing experience for years to come.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Bravio 65 in TV Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality i’ve ever seen. Well worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackW, thank you for the amazing review! We're so glad to hear you're impressed with the picture quality of the Sony - BRAVIA 8 II. This TV combines the power of our latest QD-OLED panel with the intelligent Processor XR, delivering incredibly lifelike contrast, vibrant colors, and stunning detail in every scene. It's great to know it's well worth the price. Enjoy the immersive viewing experience, and thanks for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image quality. Picture is crisp and enjoyable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback, ToeJamm! We're glad to hear that you are enjoying the crisp and enjoyable picture quality of your K65XR80M2. Your satisfaction with the image quality means a lot to us, and we're committed to delivering an exceptional viewing experience. If you have any further thoughts or need assistance, please feel free to let us know.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this tv for about a month. Picture is amazing, excellent quality. No complaints other than a bit pricy in this tv market where some tvs are selling for a quarter of the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JALIA, thank you for your thoughtful review! It's truly wonderful to know you're impressed with the picture quality and overall performance of the Sony - BRAVIA 8 II. We understand your point about pricing, our goal is to deliver premium technology and an exceptional viewing experience, and your feedback is truly valued. We appreciate you choosing Sony and hope you continue enjoying your new TV! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8ii

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is outstanding! Best Buy couldn't make the purchasing process any easier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Stuckster,

      Thank you for choosing Sony!

      We're honored to hear that the K65XR80M2 TV’s outstanding picture quality has impressed you. It’s also wonderful to know that your purchasing experience at BestBuy was smooth and easy, making everything even better. We appreciate your feedback and are delighted to be part of your entertainment setup.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Barvia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta picture detail, and color across the screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, thank you for the fantastic review! We're so happy to hear you're enjoying the Sony - BRAVIA 8 II. It's advanced picture processing and QD-OLED display are designed to deliver stunning detail and rich, accurate color across the entire screen. Thanks for choosing Sony! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is definitely top of the line when it comes to TVs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmegaMan2!
      Thanks for the great review. We feel privileged to know that you consider our K-65XR80M2 to be top of the line. It’s a pleasure to have this model as the center of your home entertainment!

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Geek Squad didn't want to solve connection problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great but after purchase service is terrible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasS,

      Thanks for the excellent review and the 5-stars rating! We are honored to hear that you have taken the decision to purchase a Sony BRAVIA TV, you will definitely enjoy the incredible picture quality and see billions of accurate real-world colors with a Quantum Dot panel and XR Triluminos Max!

      If there is something Sony could try to assist you, please do not hesitate on reaching to our Technical Support Team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great , good performance and even better picture, the only thing I’d ask for for improvement on so far is the panels that cover the hdmi cables.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serg,

      That's fantastic to hear you're enjoying the great performance and even better picture on your BRAVIA 8 II OLED TV! We appreciate your feedback regarding the HDMI cable covers and will pass that along for future improvements.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the movie with amazing pictures with TV, love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Booboo, thanks for posting this fantastic review.

      We can't be more happy to hear you're loving the BRAVIA 8 and enjoying movies with its amazing picture quality!

      Thanks for choosing Sony.

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Best Purchase EVER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV purchase ever!!!! Easiest time we’ve ever had getting it setup. Sony KNOWS what they are doing…….you can’t go wrong with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your absolutely glowing review, MarleneW!

      We are ecstatic to hear that your K-65XR80M2 is the "Best TV purchase ever" and that you had the easiest time getting it set up!

      It’s incredibly rewarding to know that you feel Sony knows what they are doing. We design our TVs for stunning performance and seamless usability, and your fantastic feedback is a wonderful validation of that effort.

      Thank you for your strong recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Fast - experienced - helpful representatives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time at the store with Yancy to the delivery with a man named Isreal every thing was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv picked up over Black Fridays sale. My wife love the voice zoom on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnS,

      Thank you for choosing Sony!

      We're elated to hear that you’re enjoying the K65XR80M2 TV from the Black Friday sale and that your wife appreciates the voice zoom feature. It’s rewarding to know our technology is enhancing your viewing experience in a meaningful way.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Jac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually get my TV on July 9th and I am really excited to get it. I have been in the store to look at it a few times and the picture is just outstanding. Once I get it and get to watch it in my home I will update my review. Not sure how only 2 HDMI ports that are 2.1 will affect the set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jacki,

      Thank you for choosing Sony!

      We're excited to hear that you'll be getting your K65XR80M2 TV very soon! It's rewarding to know that the picture quality has already impressed you in the store. We're eager to hear your thoughts once you've had the opportunity to set it up and watch it in your home.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Never got it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is phenomenal, but I never got to order it because Best Buy canceled my pick up order 3 times on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 8 II 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and room specific customization features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the amazing review, JoelS!

      We are so pleased to hear that you are impressed with the picture quality of your new K-65XR80M2. It is also great to see you highlighting our room-specific customization features!

      We designed the BRAVIA 8 with intelligent sensors to ensure that both the picture and sound are automatically optimized for your unique environment. We're thrilled that these tools are helping you get the most out of your viewing experience.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my father for his birthday, he’s been so happy with this purchase I think it’s the best tv we seen in a while.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarioL,

      Thank you for choosing Sony!

      We couldn’t be happier to hear that your father is so happy with the K65XR80M2 TV you bought for his birthday. Knowing it stands out as one of the best TVs you’ve seen brings us great joy. Thank you for trusting us to be part of such a special gift!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live this tv everything about it works and looks great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KellyS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love your K65XR80M2 TV and that everything about it works and looks great. Your enjoyment of the product inspires us to continue delivering exceptional quality and design that enhances your viewing experience.

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Sony bravia 8 ii tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great, my issues are with the stand and the sound. The sound is horrible. The mid and upper frequencies are harsh and "tinny" sounding. Ive tried using the equalizer to tame the problem but now it sounds dull and the harshness is still there. I think its in the amp or crossover because if i connect my surround processor (i have to use optical, my surround processor doesn't have hdmi) the harshness is still there. I'm very disappointed in the sound, especially since I've read good reviews of it. I'm starting to think i have a defective unit. The stand, while there's nothing wrong with it per se, protrudes forward of the tv by a good amount, 6 , 7 inches. So the screen is set back from the edge of my stand by 7 inches. This is absolutely not a problem for most people, and honestly i don't know what else they could do. It is pretty stable. For me, i can't move my center channel speaker back flush with screen so i have to rest my delay. Also i need to move my left and right speakers back so they wont be flush with front of my stand. I know this is minor, nitpicky stuff. Its a 65 inch tv, the stand has to be in front and behind the screen. My old tv sat flush with front of the stand. The big issue, and its huge for me is the sound. It's horrible, fingernails on a chalkboard bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelF,

      Thanks for your detailed feedback on the BRAVIA 8 II OLED. We're glad you like the picture, but we're very sorry to hear about the sound issues you're experiencing. This isn't typical, and we'd like to investigate why you're not getting the audio quality you expect.

      We also appreciate your comments on the stand's depth and how it affects your setup. We'll definitely consider this feedback for future designs.

      For the sound, please contact one of product specialist through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so we can help troubleshoot and find a solution.

      Thanks for considering Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Excellent Customer Service’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel at the store showed excellent customer service in the way they assisted us in our purchase

    I would recommend this to a friend
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