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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 346 reviews

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  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 346 reviews
  • Rated 5 out of 5 stars

    Best tv I’ve ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 9 year old Samsung edge lit led to this oled. Very noticeable difference. Colors are deeper and more vibrant. Motion handling is better. So far I love it. Some reviews say it’s not bight compared to others…..I had to turn my brightness down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, rcbc96!

      What an incredible upgrade! Moving from an older edge-lit LED to the Bravia 8 II OLED is a huge jump, and we’re thrilled you’re seeing that "very noticeable difference" in color depth and motion handling. It's especially interesting to hear your take on the brightness—everyone's viewing environment is unique, so we're glad it’s providing plenty of punch for your space!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best Buy had this ready for pickup super fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV right before Christmas when my old TV quit working. I am very pleased with this Sony! The picture is absolutely beautiful and the sound is great. I would definitely recommend to anyone looking for an absolutely beautiful picture!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Sharon118!

      We’re so glad the K-65XR80M2 was there to save the day after your old TV quit working! It’s wonderful to hear that you are enjoying the beautiful picture and great sound quality. We truly appreciate your recommendation to others!

      Thank you for choosing Sony for your Christmas upgrade!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Plasma Replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Picture rivals or betters the plasma model it replaced. Google menu very convenient and intuitive. Sound is great for a TV, and sound bar not needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UMRMINER75!
      Thank you for your feedback. We are thrilled to hear that you're enjoying the K-65XR80M2 TV.

      This model features a 65-inch OLED display with a 4K resolution of 3840 x 2160 pixels, delivering crisp and clear visuals. Powered by the XR Processor with AI technology, it intelligently enhances every scene in real time, boosting color, contrast and clarity.

      Thanks for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Top notch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new TV. Great picture and sound. The quality is outstanding. Has sooo many options. Happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Home,

      We are immensely pleased to hear that you are absolutely loving your new TV. It’s fantastic to know that the outstanding picture quality and immersive sound of the BRAVIA 8 II are making such a big impression, and we’re glad you’re having fun exploring all the different options it offers.

      Thank you for making Sony the centerpiece of your home entertainment experience.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Definitely Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound and coupled with sound bar - sounds like I'm at the theater. Beautiful color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anjl54!
      It brings us great satisfaction to hear that your K-65XR80M2 is giving you that full theater experience at home. Pairing it with a soundbar is a great move to really bring those movies to life with beautiful color.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and how bright it is. We don’t have a line through the middle of our screen anymore!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuanedM,

      We’re thrilled to hear you're enjoying the brightness and quality of your new OLED! It’s great to know you have a clear, perfect picture to enjoy now.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    TV Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Pitcher and sound ive seen on a tv in this price range

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasK,

      We’re thrilled to hear you’re enjoying your BRAVIA 8 II! It’s great to know that both the picture and sound quality have exceeded your expectations for its class.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8 2 OLED 65” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best true to life picture ever!!! I am amazed at the clarity and beautiful colors on my new Sony TV. I would highly recommend this TV for the brilliant picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BettyD,

      Thank you for the wonderful 5-star review! We are so glad you are amazed by the clarity and beautiful colors of your new Sony BRAVIA 8 II. We engineer our TVs to deliver a truly stunning, immersive viewing experience, and your feedback confirms we hit the mark.

      Thanks for trusting Sony and enjoy the brilliant picture!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is really good . still figuring all the settings , im sure there are so many I haven't even tapped into. i am very happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KKmccurdy,

      That is fantastic to hear! We are glad you are enjoying the excellent picture quality of your new BRAVIA 8 II OLED TV and the endless possibilities of the settings.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Sony Bravia 8 II

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several different TVs including the LGC5. The picture on the Sony Bravia 8 II is really amazing. I also purchased a Sony theater 8 soundbar which is also very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We are pleased to hear you are enjoying the amazing picture on your BRAVIA 8 II and the performance of your BRAVIA Theater Bar 8! To enhance your experience, we recommend enabling "Acoustic Center Sync" in the settings to allow the TV and soundbar to work in perfect harmony for even clearer dialogue.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Oh my, the Picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my, the Picture! We see things we have not before! Colors are so true! Would love to sie a 75''

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomL!
      Thank you for your wonderful feedback! We are really happy to hear that the picture quality and true colors are making such a great impression. When the time comes to explore the 75'' K-65XR80M2, we’re confident it will deliver an even more immersive experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 3 out of 5 stars

    Sony Problems.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Sony TV I have purchased from Best Buy and this TV is only a month old and already having problems. First one only lasted 1-1/2 years. Best pictures of any TV when they play. I got talked into buying this Sony, I sould have went with LG.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyG,
      Thanks for sharing your feedback with us. We're really sorry to hear about the issues you're having with your K-65XR80M2 TV.

      We want to make sure you get the best experience possible, so we recommend reaching out to our technical support team. They can help troubleshoot the problem and find a solution for you.

      Please use the contact information provided here: https://www.sony.net/support-contact

      We really appreciate you giving Sony a try and letting us know about your experience.
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony has another winner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This display has incredible image quality! The colors are fantastic without being over-saturated. And the renowned Sony image processing is there as well to provide a very pleasing and ultra-accurate image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KBJSR,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony, once again impresses !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Sony big screen tv I’ve bought over the years. Dependable quality. Great picture, vivid colors, great contrast, simplistic controls. All in all a fantastic tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottM!
      Thank you for your feedback. We are delighted to hear that the K-65XR80M2 TV continues to fulfill your expectations with its dependable quality, great picture, vivid colors and simplistic controls.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony TV review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality...geek squad on top of their game..came out and set my system up and answered all of my questions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeRoberts,

      We are thrilled that your new BRAVIA 8 II is delivering outstanding picture quality! It’s also great to hear that the Geek Squad team provided such excellent setup and support for your new system.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The picture is amazing and sound using the Sony sound bar adds to the experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DarrylD!

      We are thrilled that you’re enjoying your Bravia 8 II! That QD-OLED screen really does bring a new level of amazing to picture quality. It’s also great to hear that pairing it with a Sony soundbar is taking the experience to the next level—features like Acoustic Center Sync really help the TV and bar work as one.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Bravia 8#2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, when you have a wifi hdmi gemeni air box that plugs into the hdmi. Just reset the box, if the sinc is off with the audio video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidF,

      We’re happy you’re enjoying the BRAVIA 8 II! If audio sync issues persist with your external box, try enabling the A/V Sync feature in the TV’s audio settings for a seamless experience.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lg 75 inch but the Sony Bravia is the best of the best good image

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pamela,

      We’re thrilled to hear that you’re enjoying the "best of the best" image quality on your new BRAVIA 8!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Operating the Tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy operating system. It is easy to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HectorM,

      Thank you for choosing Sony!

      We’re excited to hear that you appreciate the great picture quality and the user-friendly operating system of the K65XR80M2 TV. Knowing that navigation feels easy adds to our commitment to creating products that enhance your viewing experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this product I actually ordered and got the 55" version of this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonardF,

      We are excited to hear that you are very happy with your new 55" BRAVIA 8 II! You’ve chosen a truly remarkable television; as a QD-OLED, it combines the perfect blacks of OLED technology with the enhanced brightness and incredibly vivid colors of Quantum Dots. This elaborate panel ensures that every scene is displayed with breathtaking accuracy and saturation, providing a viewing experience that is hard to beat.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

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