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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 346 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-346 of 346 reviews
  • Rated 5 out of 5 stars

    Bravia tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, but a little pricey when compared to others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Husky,

      Thank you for choosing Sony!

      We couldn't be happier to hear your positive remarks about the K65XR80M2 TV. We appreciate your candid feedback regarding the pricing and recognize the importance of delivering both quality and value. Your input is invaluable as we strive to maintain the highest standards for our products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    New tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 65 “BRAVIA 8 II OLED tv. THE COLOR AND SOUND IS GREAT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyceO,

      It brings us great satisfaction to hear that you are loving your new 65" BRAVIA 8 II! By combining our premium QD-OLED display technology with immersive integrated sound, we aimed to create a truly cinematic experience, so it is wonderful to know that the vibrant colors and audio quality are standing out to you. It is fantastic to see this flagship performance becoming the centerpiece of your viewing setup.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture. the color is amazing. great geek squad delivery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CathleenS,

      We are thrilled to hear that your BRAVIA 8 II is delivering such a great picture and amazing color! Our focus with this model was to bring the most vivid and lifelike colors possible to your screen, so it is wonderful to know that the visual performance is making such a positive impression on you.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    sony tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good tv. The quality of the picture is very nice, the sound is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlosG,

      Thank you for choosing Sony!

      We're excited to hear that you’re enjoying the picture quality and sound of the K65XR80M2 TV. It’s rewarding to know our technology is enhancing your viewing experience, and we appreciate you sharing your positive feedback.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Sony Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sound could be better. App is helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TishaC,

      We’re thrilled you’re enjoying the class-leading picture quality and finding our app helpful! For an even more immersive experience, you might consider adding a Sony BRAVIA Theater soundbar, which syncs with your TV to create a truly cinematic soundstage. Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 4 out of 5 stars

    So so TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the quality of the picture. I should have done more research.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkS,

      Thank you for choosing the BRAVIA 8 II and for sharing your initial impressions with us. While we are glad to see a 4-star rating, we want to ensure you are completely satisfied with your purchase. This television offers extensive customization options designed to enhance the picture to your specific preferences, ranging from clarity to color vibrancy. To help you unlock the full potential of your display, we recommend exploring our detailed guide on adjusting the picture settings here:

      https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html

      Beyond internal settings, the quality of the signal being fed into the TV is crucial for a premium experience. We recommend ensuring that you are using high-speed HDMI cables capable of supporting full 4K resolution, as older cables can often bottleneck the picture quality. Additionally, if you primarily use streaming services, please ensure your TV is located within 25 feet of your wireless router. Streaming 4K content requires a high-bandwidth, stable connection; if the signal is weak, the app may automatically drop the resolution to prevent buffering, which significantly impacts visual clarity.

      We are confident that these adjustments will provide the high-quality visual experience you expected from a BRAVIA television. Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

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