Customer Ratings & Reviews
- Model:
- XR65A90J
- |
- SKU:
- 6450480
Customer reviews
Rating 4.7 out of 5 stars with 633 reviews
(633 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the stunning picture quality, vibrant colors, and lifelike sound of the 65” Class BRAVIA XR A90J Series OLED 4K UHD Smart Google TV. They appreciate the excellent gaming experience and consider it the best TV they have ever owned. However, some customers find the price to be a bit high, and there are concerns about the limited storage space and warranty coverage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Techy Dream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision and purchase of my life!!! Don’t tell my wife lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blacknerds, we're glad you like our product! This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing SONY. ~Earl
Rated 5 out of 5 stars
MR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV out there, I have looked other TV's and there's no comparison.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy, Awesome! We're glad to hear that! This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Jay
Rated 4 out of 5 stars
Sony XR A90J SERIES
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still having problems with the tv on getting blurry and having lines go through it and freezing during shows
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RICMAN, thank you for choosing and purchasing our BRAVIA XR A90J 4K HDR OLED with Smart Google TV (2021). We're sorry to hear that you have an issue with your SONY unit. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a90j/articles/00032635
The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! ~Earl
Rated 5 out of 5 stars
Don't hesitate, just buy it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the nicest sets out there. So happy with my purchase !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tech, That's a fantastic choice! Thank you for giving the product a perfect rating! We are really glad you appreciate the exceptional 4K HDR picture quality and amazing Smart Google TV features of this TV. Glad to hear you are very satisfied with your purchase. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for your purchase and for choosing Sony! -Jess
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is exactly what I was looking for in a television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Surveillance, That's great! We're glad to hear that! This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing BRAVIA XR A90J OLED TV. Jay
Rated 5 out of 5 stars
Great tv; geek squad not so much.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, but I wish the Geek Squad had connected it correctly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DISAPPOINTED, thank you for choosing and purchasing our product. We're sorry to hear what happened. We recommend checking this link for connectivity guide of the TV:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/04_10.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing SONY. ~Earl
Rated 5 out of 5 stars
Great delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like what I bought and the installers were professional and friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mcj35, That's great! We're glad to hear that you like the BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Excellent buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy I bought this TV. Pictures are amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, we're glad you like the picture quality of our newest product. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing SONY. ~Earl
Rated 5 out of 5 stars
Simply the best picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!! Excellent color saturation and good controls for brightness!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Just1, That's great! We're glad to hear that! The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony. Jay
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV does not disappoint. Very happy with purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JazzyElectronics, We're glad that you are happy with your purchase! The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Sony 64 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was wonderful. They did an amazing job. Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wolfesm, That's great! We're glad to hear that! This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing BRAVIA XR A90J OLED TV! Jay
Rated 5 out of 5 stars
65” delivery and installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and professional. Both installs went perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fantastic, That's great! We're glad to hear that! This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing BRAVIA XR A90J OLED TV. Jay
Rated 5 out of 5 stars
Excellent Experience all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product. Service staff and installers were beyond Terrific!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bets,
Thank you for sharing your great shopping experience with us. We're glad to hear you like your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! - Kris
Rated 1 out of 5 stars
Open Box Nightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second open box TV bought in 2-weeks that's defective! First arrived broken. Second is defective and you took my old TV away. Never again! Not a Sony problem, a Best Buy problem.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SonyOpenBox65Inch,
We're sorry to hear about the issue with your TV. We apologize for any inconvenience. We recommend contacting directly the retail store regarding this issue. In any case that you need online assistance, please chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR65A90J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Rated 5 out of 5 stars
Sony Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had a few connection problems but the tv is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi None,
Thanks for purchasing our 65" A90J 4K OLED TV. While we're glad you like most of the features of the TV, we're sorry to know you're been running into network issues or connection problems. We do have good information about tips to maximize network and internet performance in your home here: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a90j/articles/00151038
If the Wi‑Fi signal on your Google TV device drops or intermittently disconnects, check your network connection status and troubleshooting from this helpful article: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a90j/articles/00184183
The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! -Jess
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aweful television. Has not worked correctly since I bought it. Geek squad has been wonderful and have replaced the guts but it still isn’t working. I have the extended warranty but BB won’t replace it. Love BB too but wish they would replace this lemon.
No, I would not recommend this to a friendRated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is one of the best brands on the market for awhile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yamaha, Awesome! The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Sony A90j
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took back and LGG one trade it up to the A90 Very happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RUGI,
We're glad you're happy with your purchase. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™️. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™️. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Love this system. Much improved. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zestril,
Amazing! We're thrilled that you are happy with the upgrade. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Brighter TV with a brighter price tag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks like a good tv. did not end up buying as went for the LG CX 77".
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hello45,
Very nice! We are really thrilled to hear you are happy and satisfied with the improved picture quality and amazing features of your new 65" A9J! The A9J is our best ever OLED TV, powered by the revolutionary Cognitive Processor XR for unparalleled brightness and pure blacks. Thank you for choosing Sony!
Regards,
David

































