Customer Ratings & Reviews

Thank you for your excellent review, NikolasV!

We are so pleased to hear how much you are enjoying your new K-75XR50 television! It's incredibly rewarding to know that you find the picture quality to be amazing and that you feel it offers exceptional value.

Your recommendation for others looking for a great TV without breaking the bank means a lot to us! We are proud to offer products that deliver premium performance at every level.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Shyne,

Thank you for choosing Sony!

We're really happy to hear that your upgrade to the K75XR50 has been such a positive experience. It's wonderful to know that you love the size and picture quality of your new TV. Adjusting the settings based on room lighting is indeed a great way to optimize your viewing experience and get the most out of the TV.

Best regards,
-Fred

Hi DenzilT,

Thank you so much for the wonderful 5-star review! It brings us great joy to hear that you think the Sony - BRAVIA 5 Mini LED TV is phenomenal and that its picture quality is unlike anything you've seen before. Your recommendation to friends is the highest compliment we could receive, and we sincerely appreciate you sharing your experience. We hope you continue to enjoy every moment with your new TV!

Thanks for trusting Sony.

Regards,
Dominick

Hi KrisK,

We're delighted to hear that. Thank you so much for sharing your fantastic 5-star rating and for highlighting the beautiful display and the smart interface of your Sony BRAVIA TV. It’s wonderful to know you appreciate how the Google OS steps up the viewing experience—with its intuitive recommendations across multiple apps making it all the more enjoyable.

Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.

Hi DDub61,

Thank you for taking the time to share your feedback and for leaving a 4-star rating. We are happy to hear that you are enjoying the improved responsiveness of the operating system compared to your previous set.

We are sorry to hear that the visual quality and audio performance are not yet delivering the spectacular experience you were hoping for, especially when watching live sports. We want to help you unlock the full potential of your new TV.

We understand your disappointment with the clarity during live sports. Your TV offers a wide array of advanced settings that can dramatically enhance motion and clarity. We strongly recommend trying some of the detailed configurations outlined in this official support guide, as a minor adjustment can often yield a significant difference:

How to adjust Picture Quality on your TV (BRAVIA 5): https://www.sony.com/electronics/support/articles/00190409

Regarding the volume, while we agree that an external sound system is often the best choice for a truly cinematic audio experience, there are settings within the TV that can optimize the built-in speaker performance and level consistency:

Adjusting the sound quality on a Google TV
https://www.sony.com/electronics/support/articles/00302857

We hope these resources help you customize the television to your viewing and listening preferences. We appreciate you mentioning your plan to try more adjustments and look forward to any update you choose to share!

Thanks for selecting Sony!

Regards,
Dominick

Hello Josie,

Thank you for choosing Sony!

It brings us great joy to hear that the K75XR50 TV stood out to you for its great quality and audio. We're honored you chose to purchase two of them after your visit. Your trust in our products and store means a lot, and we look forward to serving you again!

Best regards,
-Fred

Hi Gsvarma!
Thank you for sharing your thoughts on the K-75XR50.
It is truly wonderful to know that you are pleased with the picture quality and the colors on your TV.

We're glad you chose Sony!
Best regards,
Estefany

HI Geeksquad,

We’re thrilled to hear that your new 75" BRAVIA 5 is delivering an excellent 4K experience! It’s great to know that you’ve paired it with a Sony soundbar, as this allows you to take full advantage of features like Acoustic Centre Sync, which uses the TV as a center channel for even clearer dialogue. We hope you continue to enjoy this powerful home theater setup. Thanks for choosing Sony.

Best regards, Eliab

Hi ShirleyB,

That is excellent to hear! We are thrilled that the 75" BRAVIA 5 Mini LED TV has met your expectations and that you are so pleased with the viewing experience. We appreciate your continued loyalty to Sony products!

Thanks for choosing Sony.

Best regards, Eliab

Hi TravisS,

We are truly heartened to learn that you are enjoying your new Sony BRAVIA 5!

Thank you so much for the five-star rating and for highlighting the TV's excellent value and picture quality. We are committed to providing consumers with a truly brilliant viewing experience, and we are thrilled that you find the picture exquisitely sharp!

We appreciate your feedback and hope you enjoy many hours of entertainment.

Thank you for choosing Sony!

Regards,
Dominick

Hello PrashantP,
Thank you for your fantastic review of the K-75XR50 TV! It brings us great joy to hear how much you love it.

This TV uses the powerful XR Processor to deliver a stunning picture with incredibly bright, vibrant colors and deep blacks. The Acoustic Multi-Audio+ technology ensures the sound matches the action on the screen perfectly, creating a truly immersive viewing experience.

We appreciate your decision to go with Sony!
Best regards,
Estefany

Thank you for your powerful feedback, PaulN!

We couldn't ask for a better endorsement! We are absolutely delighted to hear that you are completely blown away by the picture quality of your K-75XR50 television, and we truly appreciate your conviction that Sony's image performance is unmatched.

Thank you again for being a valued Sony customer and for sharing your experience!

Best regards, Gus, Sony Social Media Team

Hello MatishaS,

Thank you for choosing Sony!

We couldn't be happier to hear that you’re very happy with the excellent picture quality of your K75XR50 TV. Your positive experience inspires us to continue delivering quality products that enhance your entertainment. Thank you for sharing your kind words!

Best regards,
-Fred

Hi TimR,

We are truly heartened to learn that your very first TV is a BRAVIA 5 and that you are already loving the experience of having it in your home!

Beyond its sleek design, the magic lies in the XR Processor, which uses advanced AI analysis to understand how humans see and hear. It cross-analyzes focal points on the screen in real-time to deliver incredible depth and realism. This works in perfect harmony with our XR Backlight Master Drive, which precisely controls thousands of tiny, high-density LEDs to ensure your contrast is breathtaking—delivering deep blacks and sparkling highlights without the "blooming" or halos you might see on lesser displays.

We are so glad you got it home safely and that it’s performing beautifully for you. Thank you for making Sony the very first choice for your personal entertainment space.

Regards,
Dominick

Hi Olivia,

We are happy to hear you are enjoying your new 75" BRAVIA 5 Mini LED TV! That great picture quality is exactly what we strive to deliver. Thanks for choosing Sony.

Best regards, Eliab

Thank you for sharing your feedback, DanielR!

We are absolutely thrilled to hear that you find the pictures on your K-75XR50 to be very clear!

It’s fantastic that the Best Buy technician highlighted our unique picture processing technology to you. We invest heavily in innovations like the Cognitive Processor XR™ precisely to upscale and enhance picture quality to an incredible level, ensuring the clarity and detail you are seeing. Your feedback is a wonderful validation of that effort.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, Roomba56!

We are thrilled to hear that your Bravia 5 is delivering an amazing picture and that you feel you got a great deal! It’s wonderful to know you consider Sony TVs to be the best.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi MarkB,

Thank you for the incredible 5-star review! It brings us great joy to hear that the BRAVIA 5 delivers the same great picture quality you experienced in the store. We're also glad to know that the TV's size is a perfect fit for your space. We designed this model to provide a stunning and seamless viewing experience, and we're so happy that you are pleased with your purchase.

Thank you for choosing Sony!

Best regards,
Dominick

Hi JODIR,

We're absolutely delighted to hear your BRAVIA 5 is the best TV you've ever owned! It's fantastic that you're experiencing phenomenal clarity and impeccable sound – that's exactly what we aim for with our BRAVIA lineup. We're also glad the size is a perfect fit for your living room and that you find the remote easy to use, with awesome features and options. Thanks so much for your glowing 5-star review!

Thanks for choosing Sony, have a great day!
DiegoV

Hello Robert,

Thank you for choosing Sony!

We couldn’t be happier to hear that your K75XR50 TV is delivering the exceptional picture quality for sports that you were looking for. It’s wonderful that our team could guide you to the perfect choice for your viewing enjoyment.

Best regards,
-Fred