Customer Ratings & Reviews
- Model:
- KD75X77L
- SKU:
- 6544129
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 75" Class X77L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant color rendering, and user-friendly design. The remote control and overall ease of use are also appreciated, with some finding the price and size to be appealing. However, a few customers have reported issues with the screen freezing or shutting off.
This summary was generated by AI based on customer reviews.
Excellent All round.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivers on everything promised as advertised. An excellent product.
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, OluwasegunA! We're glad that you are satisfied with your purchase. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an Excellent tv ! Has great 4k and overall its perfect size!
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, DanielF! We're glad that you like your new Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! -Craig
Satisfaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with my purchase. This tv was made for the PS5!
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, AnthonyT! We're glad that you like your new Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! -Craig
Love Sony TV’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes great TV’s! 75” perfect for the basement area to chill.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric, Thanks for the 5-star rating! We're happy that you are impressed with the picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig
Bravia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia is an excellent TV with great reliability.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BriansSony, Thanks for the 5-star rating! With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! -Craig
Should have went higher end!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting from top end Sony Sound bar. Had geeksquad out and still same issue.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Odie,
We're sorry to hear about the trouble you've experienced with your Sony - BRAVIA X77L disconnecting from your soundbar. We know how frustrating that can be.
Here are some steps that can help restore a stable connection:
1- Power reset both the TV and the soundbar by unplugging them from the power source for about two minutes, then plugging them back in.
2- Make sure that both the TV and the Soundbar are running the latest software version. On the TV you can go to Settings > System > About > System software update
3- If you're using an HDMI cable to connect the TV and the Soundbar, make sure the BRAVIA Sync settings are enabled. To check this, you can go to Settings > Channels and inputs > External inputs > BRAVIA Sync settings > BRAVIA Sync device list > Select Enable.
If the issue persists after trying these steps, we recommend reaching out to our technical support team for further assistance. They'll be able to guide you through more advanced troubleshooting steps:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We appreciate you sharing your experience, and thank you for considering Sony products!
Best regards,
Dominick
Best tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has best tv for what you pay for one best you can have
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the wonderful feedback, AdamG! We're glad that you like our products. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality, Remote control
Vibrant Stunning Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, remote is user friendly and the picture is vibrant!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VickieJLovesSonyTV, Perfect! We're thrilled that you are enjoying the rich, vibrant picture quality of the TV and you appreciate the new standard remote with simplified buttons for ease of use. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality, Price
Sony 75" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture - Reasonable priced - great sales person
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We're are very glad that you like the great picture quality of your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! -Craig
- Pros mentioned:Picture quality
*Amazing* SONY 75 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing . It made my living room feel complete. The quality is amazing, when I’m watching movies it feel like I’m there with the actors lol but seriously it’s amazing. Everyone should experience this feeling of see pictures come to life with this tv!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dee300, great! We're glad you are enjoying the picture quality of our product! Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! ~Earl
- Pros mentioned:Color
Best Picture for Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV in its price range! Direct Lit with great color and contrast plus 240 motion processing and a much wider viewing angle than other tvs in uts class.Google TV with live channels gets me lots if free content to watch. Glad asociate showed me comparison with tv I had originally planned to purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KINGOFTV,
You definitely made the right choice! We are very grateful that you are satisfied with the amazing picture quality, features, and overall performance of your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris
- Pros mentioned:Picture quality
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv especially for the price can not complain. The color and picture quality are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FreddyM,
Awesome! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Color
Review of Sony 75 inch television.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 75 inch Sony television is nothing short of outstanding to say the least!! The color is simply AMAZING!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CCreamer, We are happy that you like the picture quality of your new Sony BRAVIA smart TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality and sound. this tv is in my living room and family enjoy watching and playing games
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UrsulaH,
Awesome! We're delighted to hear that your whole family enjoys watching and playing games with your new Sony X77L TV. We always strive to deliver the best quality with our products and always aim to provide the best experience possible. Thanks for sharing your great experience with us and for choosing Sony! - Kris
- Pros mentioned:Picture quality
Sony TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is always the best brand for picture clarity and Quality .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mks1979, We're glad you are happy with your TV. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big and beautiful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Johnstv123! We're glad that you like your new Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! -Craig
SONY = TRASHY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.look it’s already a hunk of junk…it’s a sony… you couple that with google tv and you’ve got your self one enormous piece of garbage… i wouldn’t make my worst enemy watch my greatest moment on this thing…got rid of it within 72 hours of purchase!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Willb1day,
We regret to hear that you were not satisfied with the X77L. Your feedback is extremely important to us and is very much appreciated. For optimum performance, it is recommended to keep the software version of the TV up-to-date.
With the X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors.
Google TV brings together movies, shows, live TV, and more from across your apps and subscriptions and organizes them just for you. Discover new things to watch with recommendations based on your viewing history and subscriptions. Use Google Assistant to find movies and shows, answer questions, control smart home devices, and more.
Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
-Ralph
- Cons mentioned:Screen
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv. Shuts off and freezes the screen. Can't get out of channels or apps. Have to disconnect it to get it back in working order.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user223658,
Thank you for choosing and purchasing our X77L LED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/lcd-tvs-android-x77l_x78l-series/kd-75x77l/software/00294717
For further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X77L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
