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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $4,999.99

Customer reviews

Rating 4.8 out of 5 stars with 490 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 83" Class A90J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, with many praising its colors and clarity. The TV's brightness and sound quality also receive positive feedback, contributing to an immersive viewing experience. While some customers find the price to be a drawback, many believe it is justified by the outstanding features and performance of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 490 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best Ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes the best TV. I’m seeing colors on every little thing on the screen and the sound is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV. In addition to amazing image, the sound is pretty good for a TV, and allows you to have a very clean, simple setup if you wish.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanN, That's great! We are glad that you now have an outstanding smart TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA A90J features COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. You will feel immersive depth and realism with ultimate blacks and our brightest-ever OLED picture with its XR OLED CONTRAST PRO feature. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 83 inch olef

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant product. Great picture quality. Excellant sound. Google tv provides a lot of content. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and for a great price. I got the display model, and it was one of the best purchases I've made.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture and sound! I would buy again. The size is perfect a large enough for our living room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    SONY OLED TV GLITCH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great TV, but We've had it for 3 months and are now seeing little glitches on the screen which look like the pixels behind the screen are not quite behaving right. Periodically we see a white pixel for as little as a split second up to 3 seconds, and it appears in various locations on the screen. We can watch the TV for a few hours, and nothing, then all of a sudden get the glitch. We will then not see it for perhaps two hour, or half a day, or we could see the glitch 5 minutes apart. It seems random. Tried getting a photo, but am too slow to take the picture LOL. We are using the SONOS sound system so sound is great. Am going to contact Best Buy where we purchased it and see what they can or will do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whitefeather01, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. High-precision technology is used to manufacture LCD and OLED displays to maintain a high standard of operation. However, with all LCD/OLED screens, regardless of manufacturer, there may be a small number of dots that do not change color. This is normal operation for LCD and OLED screens for all manufacturers. Please check this link for more details:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-83a90j/articles/00026287

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A90J

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb SONY 83" Class A90J OLED 4K UHD Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture Quality and speedy processor to change from Streaming to TV. Fantastic Sound system that integrated seamlessly to my exiting Sound System. Fantastic TV !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung, Thanks for this amazing review of your BRAVIA XR A90J! Choosing this TV will definitely be worth it! We're glad you are enjoying the amazing picture and sound quality. Good to know you appreciate the fast responsiveness of the Google TV platform that is powered by the Cognitive Processor XR. You’re now able to enjoy immersive, engaging cinematic experience in your home. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you so much for purchasing our 83" A90J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 9 TV,s from best buy and the Sony I just bought is the best one yet. The picture is fantastic and everything else also. Highly recommend this TV to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi COCKERMOM3,
      Thank you so much for an amazing review! We really appreciate how much you love the excellent picture quality and everything about your A90J TV. Your satisfaction means a lot to us. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for your recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV... great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has by far the best picture, and great sound (though that's not important to me since i use external speakers). Check the reviews which are true, and look at it side by side normal LCD in the store. It is expensive, and I paid full price. But fortunately there was a price drop afterwards which I almost missed. But thanks to outstanding customer service by Manal in the North Wales store, I got a much better price for it. Best customer service I've had in any store ever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unhappy, Excellent service! We're also glad that you love the picture and sound quality of your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV for years

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV - build, video and sound quality is top notch for such a device. In a big living room doesn't look so big tbh :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fiodar, We are glad that you now have an amazing smart TV in your living room. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA A90J features COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. You will feel immersive depth and realism with ultimate blacks and our brightest-ever OLED picture with its XR OLED CONTRAST PRO feature. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great all around TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV with great picture and sound. Normally I need a soundbar, and I will probably get one for this too, but I don't really need it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cinb,
      Thank you so much for the positive feedback! We're really glad you like the outstanding picture and sound quality of your new TV. This TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    Awesome picture.. bad tuner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this 83" A90J yesterday, but I can say the picture and brightness out of the box is amazing. I was unsure if the tv would work as my family room has a wall of windows and it is awesome. I bought this tv to replace a 85" samsung qn900a 8k tv that died on me after 4 1/2 months. The only gripe is that the tuner keeps saying no antenna connection while the tv is showing the channel. I have to turn it off and turn back on to get rid of message in the corner. I also bought a 65" A80K OLED two months ago and it had the same issue,I thought it was the TV, so it's not just this tv, it's the tuner. what's up Sony? I have had several other tv's on this antenna with no issues. I have it hooked up to 7.2 dolby atmos system so I don't know how the sound is

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonD1973,
      Thank you for reaching out to us. While we are glad you like the amazing picture quality of your Sony TVs, we're sorry to hear some issues that you are encountering with the antenna connection. Allow us to help isolate the problem. Please make sure that the software is updated as it includes key features, applications, bug fixes, and feature improvements. If your TV is saying no antenna connection, the signal being received may be weak. If your TV uses an over-the-air antenna, try to adjust the antenna. You may find these links helpful to with steps on how to improve the signal quality on your TV:
      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-83a90j/articles/00023611
      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-83a90j/articles/00023611

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A90J

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried an LG C2 that I wasn't that thrilled with. I returned it and got the A90J. What a good move the quality of Sony over LG is incomparable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelW, We're glad that you are enjoying your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV that I have ever owned. I have it set up in a dark room, which makes all the colors look incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JL110,
      Awesome! We're really glad to hear you found the best TV that perfectly matches your needs and expectations. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture on the market, I own several tv’s some OLED, others qled, this is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture! Great OS system! And a surprisingly great sound system built in!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality.. sound quality is amazing.. gaming experience on this TV is next level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent visuals

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent visuals quality and installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I’ve ever had and seen before. I would recommend it to anyone who is looks for that next level in picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelK, Thank you so much for such an amazing review, and we are so pleased to hear you like your A90J, especially the outstanding picture quality! Glad to know you feel this is the best TV that you've owned. It sounds like we hit the mark with the A90J. We always strive to deliver the best picture quality with our TVs. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for purchasing the 83" A90J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Large tv with great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv but the originally purchased one had defective eARC. Best Buy ordered a replacement and reinstalled 2 weeks later. Tv is mounted above a linear fireplace. Very impressive in size and picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mitchell,
      Thank you so much for taking the time out to share your experience. We're glad you like the picture quality and size of your new A90J TV. However, we're sorry to hear what happened on the original unit and nice to know it was immediately replaced. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! - Kris Sony_US