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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 134 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 134 reviews
  • Rated 5 out of 5 stars

    Dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a minute to decide between this and the A95L. The time of this review there wasn't anything avaliable beyond the 65". I was replacing a 75" samsung that tapped out, although I manage to fix the issue there still lingering issue... So doing all the research i could absorb, the A80L did not disappoint and the family loves it from gaming to just chilling watching a basketball game or movie. The family and I definitely love it... and dont get me wrong the A95L looks amazing just not for this family going from 75" to 65" with all that quality just didnt fill the void. A80L delivers @ 83 and more...sound hits different...it a plus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyH,

      You made the right choice with the Sony A80L! We're glad that you and your family are enjoying the size, sound, and picture quality of the TV. Exceptional OLED picture and rich sound in perfect harmony, powered by the intelligent Cognitive Processor XR™. Billions of accurate colors and pure black make everything you watch and play come to life with natural hues and shades. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Massive Cinema!!Transforming My Home Entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the 83-inch OLED TV has been a game-changer for my home entertainment setup. The picture quality is simply breathtaking, with deep blacks, vibrant colors, and incredible detail that make every movie night feel like a trip to the cinema. The expansive screen size provides an immersive viewing experience that draws you into the action, whether you're watching the latest blockbuster or a favorite classic. The sound quality is equally impressive, filling the room with rich, clear audio that complements the stunning visuals. Overall, this TV has exceeded my expectations and brought a true cinematic experience into my home. Highly recommended for anyone looking to elevate their home theater experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Siddarth, Thank you for sharing your positive experience with your Sony A80L! We're very happy to hear that you're impressed with the breathtaking picture quality, deep black level, vibrant colors, incredible details, room-filling sound, and immersive viewing experience with your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony OLED 83

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality and functioning without any glitches and easy to use remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NP000,

      We are very glad to hear that you are enjoying the excellent quality of your A80L and that your experience has been smooth and glitch-free. It is great to know that the remote design is making it easy for you to navigate and enjoy your entertainment.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture, nice to sit 10 or 11 ft away and still see

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, James!

      We are so pleased to hear that you are enjoying the perfect picture on your XR-83A80L. It is great to know that the clarity is holding up perfectly even from a 10 or 11 ft distance—that 83" screen really makes for an immersive home theater experience!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Love this picture!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last Sony 85” quit after just 3 yrs. I was determined not to purchase another Sony but when we went to the store and saw the picture it was no longer a question. So we now have a 83” OLED that has an awesome picture!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyThomas,

      That's very nice to hear! We're glad to hear that you love the picture quality of your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had issued with sony TVs in the past. That was my first time getting a TV this size and it did NOT disappoint. Beautiful picture quality, great built in sound and works great with my sony soundbar and PlayStation 5! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blows your mind TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Cannot say enough good things about this TV. The color is brilliant, the sound is awesome, and the 83” size is better than expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelL Aamazing! We're glad that you are enjoying the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Giacomo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has exceeded my expectaions. No glare and it is clear from any angle. Also the sound is so good, no additional soundbar needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GiacomoP!
      We are excited to hear that the A80L has been such a great TV for you! It's awesome that the picture is so clear from every angle and that you're not seeing any glare. It's really cool to know you're experiencing that kind of immersive sound without needing a separate soundbar.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    best tv by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought an open box,great picture, very smart, very reliable, no problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobC,

      Thank you for choosing Sony!

      We're elated to hear that your XR83A80L TV is delivering a great picture, smart features, and reliable performance without any issues. Knowing that your experience has been so seamless and satisfying truly motivates us. Thank you for sharing your feedback and for choosing our TV to be part of your home entertainment.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    The BEST TV EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay for for what you get and if you want perfection from a TV, then this is the tv for you, it is the Lamborghini of TV’s. This is my 2nd OLED tv, once you go OLED you can not go back to watching anything else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, thanks for the fantastic 5-star review! We're so happy to hear you're loving the magnificent picture quality of the Sony - 83" Class BRAVIA XR A80L! The Cognitive Processor XR in this TV delivers a picture with wide dynamic contrast and natural colors, replicating how we see the real world. We thank you a lot for your loyalty and choosing Sony, and hope you continue enjoying the TVs! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was even better than expected. Picture is wonderful even on older shows.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveP,

      Thank you for choosing Sony!

      It's a true pleasure to hear that your new XR83A80L TV was even better than you anticipated. We're elated to know you're experiencing a wonderful picture, and we're happy that the quality is excellent even on older shows.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    No User Manual

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with a beautiful picture. My only gripe is that SONY doesn’t provide a decent user manual. There are a million options with no explanation of how and why to use them. I have purchased expensive electronics for 40 years and have always received an extensive manual. What’s up SONY?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FredW, we're glad you like the picture quality of our product. We're sorry to hear that you have an issue with the manual. You can check these link for online manual:

      https://helpguide.sony.net/tv/kusltn1/v1/en-003/index.html
      https://www.sony.com/electronics/support/res/manuals/5048/e3f22eae0e439ed78de9065697362eb8/50481191M.pdf

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a expensive tv But is worth the price tag Nice picture Perfect for the master bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myrazor65, Awesome! We're delighted to hear that you like the exceptional picture quality and you feel that the A80L is worth its price. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Gorgeous Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has such a beautiful picture. The remote could definityly use backlighting. So far so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jlayne65, Thank you for sharing your positive experience with your A80L! We're glad you like the exceptional picture quality of your new Sony TV. We have noted your input about the lack of backlighting on the TV remote and we'll certainly consider your suggestion, as enhancing the user experience is our top priority. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great oled tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has blown me away with its color, clarity and the hidden screen speakers really amazed me. The sharpness of the oled screen is fantastic. This tv paired with my A7000 soundbar is out of this world, truly feels like im in a theatre.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, SashaG! We're glad you are impressed with the picture and sound quality of the TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have anything negative to say about this TV. I find the motion interpolation is spot on and the colors are crisp. The blacks are amazing and the software is very responsive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NelsonV, we're glad you are enjoying your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv! It has great quality and very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TannerL, We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Remote not so good. Not easy to navigate where I want to go.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doug, We're glad that you like the picture quality. We will take note of your feedback regarding the use of remote controls.  Sony values the opinions of customers and is always striving to provide the best experience possible.  Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great..............................................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlvaroR,
      It is great to hear you're enjoying your Sony A80L!

      The A80L really delivers a fantastic experience, thanks to its stunning contrast and vibrant colors from the OLED screen.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    The Great OLED TV in the world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV! I wanted this model because of the OLED presumably providing a better picture than a standard LED TV. Most importantly, the Oled backlight does a fantastic job of giving both deep blacks and bright highlights. It is really impressive and can be tweaked if you prefer it to behave a little more or less aggressively.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rawnie, Awesome! We're delighted to hear that you are enjoying the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

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