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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 134 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 134 reviews
  • Rated 5 out of 5 stars

    Dune Has Never Looked Better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K Blu-ray’s have never looked so good. I upgraded from a ~5 year old Sony X850 which was very decent at the time and still looks great, but the upgrade to this display is a major improvement across the board in image quality. Big plus if you have the ability to completely dim your room, glare could be an issue with a lot of windows in the room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicholas, Thank you for upgrading to your new Sony A80L! Choosing this TV will definitely be worth it! We're glad you love the exceptional 4K HDR picture quality this OLED TV delivers and you are having an enjoyable watching experience. Please note that this TV doesn't feature X-Anti Reflection. If you really want the best viewing experience, it's a good idea to turn off all lighting sources as Sony TVs look the best in the darkest environment possible. Light from windows and lamps may cause glare on the TV screen. Using a brighter Picture Mode, like Vivid or Standard, will also help reduce reflection while watching TV or gaming. Thank you so much for purchasing our 83" A80L and for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Greet tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, easy to use not too heavy, playing play station perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Faris2023, Thank you for the amazing review! We're glad to hear you like the great sound quality, ease of use, and excellent PlayStation gaming experience with your new Sony A80L. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony 83” OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Colors pop out at you. Sound is impressive. Sony OLED TV’s are the best. I’ve owned LG and Samsung, they do not eve compare. Worth the extra money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick,

      Thanks for sharing your experience! It's fantastic to hear that your Sony BRAVIA XR A80L has amazed you with its stunning picture quality and impressive sound. We love hearing that it stands out from the rest. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 5 out of 5 stars

    Beat value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with this purchase, clear picture and vibrant colors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesR, Awesome! We're glad that you are satisfied with your purchase! Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Perfect addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright colors, large viewing area. Great for watching movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryM, Amazing! We're thrilled to hear that you are enjoying the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and interface. The tv is great for sports lovers. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, TimD,

      Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony BRAVIA TV! Feel the beauty of OLED contrast with pure black and lifelike brightness and with Sony's XR OLED Contrast Pro, that analyzes and enhances the picture for immersive depth and realism, resulting in ultra-detailed shadows and crisp, we are you are going to enjoy your favorite movies like never before.

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and grateful, also the people in the store are very kind.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FinetaG,

      Thank you for choosing Sony!

      We're absolutely delighted that your XR83A80L is exceeding expectations and that our Best Buy team made your experience a great one. Your feedback is greatly appreciated and means a great deal to us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing Sony Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television! Dune 2 looks amazing on it; like I am in the theaters. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankG, thank you for your positive feedback! We're thrilled to know that the Sony XR83A80L has made a great impression on you. OLED technology combined with our Cognitive Processor XR, provides deep blacks, vibrant colors, and high contrast ratios. Which is the reason why you've been experiencing that stunning visual and audio immersion like in the theaters. Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony T

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound this is a great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, ValerieJ,

      Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony BRAVIA TV! Feel the beauty of OLED contrast with pure black and lifelike brightness and with Sony's XR OLED Contrast Pro, that analyzes and enhances the picture for immersive depth and realism, resulting in ultra-detailed shadows and crisp, we are sure you are going to enjoy your favorite series and movies like never before!

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on it is Amazing. Would recommend this tv. 5 stars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DarleneL,

      Thank you for your amazing feedback on the XR83A80L! We're overjoyed to hear you love the picture quality. One of the remarkable features of the XR83A80L that we believe you'll truly appreciate is the Auto Picture Mode, which automatically adjusts the picture settings based on the content you're watching. This ensures optimal viewing, whether it's movies, sports, or games, all while preserving stunning details and vibrant colors. We appreciate your recommendation and hope you continue to enjoy your TV!

      Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely satisfied with this purchase! It’s like having our own theater at home. We also had a positive experience from the store staff, customer service, and the delivery set-up crew. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EJCE, Awesome! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Todd A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Beautiful picture with the most clear blacks. Definitely would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddAllen,

      Great! We're thrilled that you like the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Glitchy software and annoying beeps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony TV. The picture is awesome. There needs to be a way to adjust the loudness of the confirmation beep every time you move the cursor, it is extremely annoying. Also the Picture in Picture feature has glitched twice on me already by suddenly going to a blank screen on its own without doing anything or receiving any input from me. You have to restart the tv software to rectify the problem. This has happened 3 times in the 45 days I have owned it. I am recording the events with my phone to verify the problem.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdD1,

      Thank you for the purchase! We're glad to hear that you like the picture quality of the TV. We're sorry to hear what happened. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-83a80l/articles/00028577

      If you need further assistance, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    A great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV Has to be one of the best on the market. It has an absolutely beautiful picture. You also don’t need a sound bar because the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prhoss, Awesome! We're glad that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Price matches the quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best viewing and excellent picture and sound quality from all viewing angles. Sony Bravia is always the best ever TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmmanuelK, Thank you for the five-star rating! We are delighted to hear that you had an exceptional viewing experience with your Sony BRAVIA XR A80L TV, enjoying its outstanding picture and sound quality from all angles. We are also thrilled that you consider your Sony TV to be the best. Thank you for choosing Sony, and we look forward to many more years of amazing viewing experiences with your Sony TV! -Maria Sony_US

  • Rated 5 out of 5 stars

    Best picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar spent Super easy setup The blackest black love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosefinaT Great! We're glad that you like the ease of setup and picture quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Love the tv but have to usegoogle tv to get apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv but dislike that you have to use google tv that is not user friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, KimM!

      We’re so glad you love your XR-83A80L, but we’re sorry to hear the Google TV interface hasn't felt very user-friendly. We want your experience to be as smooth as the picture quality! If the main screen feels too cluttered or overwhelming, we recommend trying Apps Only Mode.

      This feature hides the recommendations and simplifies the home screen to show just your app icons, making it much easier to navigate. To turn it on:

      Go to Settings > Accounts & Sign In.

      Select your account and turn on Apps only mode.

      Alternatively, if you prefer to skip the smart interface entirely, you can perform a factory reset and choose "Basic TV" during the initial setup. This will limit the TV to just live channels (antenna/cable) and external inputs (like a Roku or Apple TV), giving you a much simpler experience. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Bravia 83” +++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture I have seen on a 80”+ tv. It’s like being in a movie theatre. Great options for customizing picture quality. Highly recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Demonscoach, Thank you so much for sharing your wonderful experience with us! We're very happy to hear that you are very impressed and having a great time with your A80L TV. Glad to know you like the stunning 4K HDR picture and it feels like you are there in a movie theater. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    You Will Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Sony OLED. Truly amazing picture even with upscaled content. Easy to use interface. No issues with it at all. I also have a recent model LG OLED TV. It's very good, but not as good as this Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vizio4Me, We're pleased to hear that you like the ease of using the interface. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Home theater fun.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely sharp picture quality and unbelievable sound management through the surround sound processor. Great television, super excited to watch my favorite shows on it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DadsReview, We appreciate you taking the time sharing your experience with us. We are truly delighted to hear that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

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