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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 435 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, large screen, price, color, and easy setup of the 85" Class X900F Series LED 4K UHD Smart Android TV. They appreciate the amazing sound and picture quality, the large screen size, the affordable price, the crisp and vivid colors, and the simple setup process. However, some customers are negative about the expensive price and the poorly designed remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 435 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great tv if u don't get a meessed up screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is phenomenal looking and Dolby vision is very good. It gets plenty bright in my darken dungeon of a living room. Being 85 inches really makes a difference even with me sitting away from the TV 13 feet and I'm coming from a 75 inch TV. Unfortunately, The first TV I received had a vertical line going down the TV that was visible to the naked eye even though it didn't seem to effect the picture . Now, before u say it, it isn't the pixels. It the actual screen itself ( see uploaded picture.) So, I sent it back and Best Buy came through with flying colors except for the week wait for my replacement,but its 85 inches and I know they don't have them lying around. Now, I got my replacement TV and it has the same issue with the vertical line going down the screen except its a little less visible unless you are right up on it . So, I'm fuming and now decided enough with dealing with the middle man/ seller Best Buy , after all they are just the seller and aren't the maker, I decided to call Sony and is now dealing with them directly. Maybe, Sony can least tell me if its the way the TV made or send me a better replacement . Once again Best Buy and their people did fine, but I'm just fed up with the wait and the panel lottery and think dealing with Sony , cause I've read where other buyers having Sony TV from other stores not named Best Buy with this issue, may solve this issue finally.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Motion blur

    Rated 3 out of 5 stars

    Decent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently decided to get into 4k and bought a Samsung Q8 TV. Coming from a Samsung plasma the motion blur on the Samsung drove me nuts. Also TV from DirecTV did not look very good. Some channels looked better than others but it actually looked like the picture was worse than on my 1080p plasma. I was told by many people that this Sony TV handled motion better. So I traded the Q8 for the X900F. Immediately after having this TV installed I watched a scene from a TV show on my DirecTV DVR that looked horrible on the Samsung and it looked just as bad on this TV. So it turns out that the issues with picture quality on the Samsung that were also prevalent on the Sony were the fault of DirecTV and not either television. 4k and regular Blu-ray discs look glorious on this TV. Colors are very bright, saturated and clear. However the major drawback to this television is the glossy screen. The front door to my house is on the wall directly opposite of where my TV is mounted. So on a sunny afternoon the windows around the door are reflected on the TV screen. The Samsung Q8 handled these reflections much better. Because I didn't find much difference in the picture quality between the Q8 and the X900F I decided to go back to the Samsung. The screen reflections ended up being the deal breaker for me. If you have a dark room that does not have light sources interacting with the screen then this TV will probably be just fine for you. It does indeed have very good picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darien, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am VERY happy with this tv. It has amazing picture quality and pretty decent sound too. The highlight for me however is the Android TV built in. If you are an android/Google user this tvs setup is simple and amazing. You basically log into the tv with your Google account during setup and all your typically viewing apps are logged into as well. Then they are a click away. Even Netflix and Google play have each a dedicated button on the remote. It also has the Google assistant built into the remote with a button. If you are a Google fan you would love this tv hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This big boy is worth the buy in my option. I have a 75" 4k, 3yr old model. This upgrade is noticeable in size and quality. Especially the black in HDR movies. Also sports look very nice. It's pricey but it's just nearly worth it without feeling you spent too much for a tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    XBR85X900F

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture! Had the Lg 86pub6570aua. Lg lack of picture quality. Exchange for the Sony XBR85X900F and paid $2000 more. I'm glad I made the exchanges. Picture quality is amazing! Very easy to setup. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No Regrets at All

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the 85" version for 2 weeks now and still enjoy turning it on every day and sitting there in awe of the picture. I upgraded from a 70" Vizio which was nice, but this TV is in the big leagues. Watching Netflix when its at 2160p is fabulous, and all sports baseball, football and hockey (the ones I am interested in) are incredible. I'm still tweaking the picture, there are a lot of adjustments, but am getting close to what is perfect for me. I was very impressed by the free delivery too. I ordered it at about 4:00 PM on a Friday, and it was in my lower level family room by 9:30 AM the next day, you can't beat that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    LOVE, LOVE, LOVE this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do almost 100% of our TV watching through streaming and I am truly impressed with the quality of the picture and ease of connecting everything. I’m used to Roku and the TV has google play so that’s taken a bit to get used to, but no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    The best TV I’ve ever own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Sony TV That I have own! I mostly have samsung TVs (40”-55”). After doing my research on both Samsung and Sony. I decide to go with the Sony because it seems more responsive and the colors it produced was better than Samsung. The 85 inch is perfect in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Sony Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for about one month and I’m impressed by the 4K quality. My favorite part is how customizable the picture is and ease of the menus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture, but the software is buggy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. I'm a loyal Sony fan, and the picture doesn't disappoint. I paired the TV with a Denon 2.1 soundbar, and it works well. I prefer using it without the IR repeater. My only complaint is the buggy TV software. The TV will sometimes reboot with the Android logo as soon as you turn it on. It appears to happen after I've used the loaded apps. I clear the cashe in these apps regularly and use an external Chromecast as much as possible to minimize the frequency of this issue. The X950G has the same issues from what I've read. I can't speak to the durability of the product, but I hope it lasts like my other Sony products. I do recommend the TV, but just be warned that you'll need to try and manage software issues with cashe clearing and potential resets. I recommend an external chromecast. If it lasts and the issues dont get worse, it's worth it for the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television had a beautiful picture in any lighting. Our living room has a lot of windows and the picture still looks amazing with all of the light that comes through. I highly recommend this particular tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Life size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use. ...................

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 85” inch tv,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv to watch games, movies and more with friends. I really recommend to anyone that love enjoying movies with friends and family .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality, Best processor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this TV side by side with other competitiors, and this TV is by far the best. It has the best processor for colors and blacks. Great operating system and smart Tv function. Very Thin as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85" Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had a 75" TV over our fireplace but husband wanted bigger! We decided on this tv because of the value! We had it delivered because the box was way too big to fit into army vehicle we had. Once it was delivered and we opened it the next obstacle we faced was getting it up on the wall above our fireplace! The tv was pretty heavy for 2 people trying to get it up that high!! Overall the tv is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The only tv to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing, picture is flawless. Don’t waste time look at other models, this is the one you want.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big TV with a lot perks. The quality is really good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear and crisp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Sony. Picture quality is awesome. This 85 inch tv covers the whole wall. No regrets. Just please last long coz i didnt buy the extended warranty !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome big TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! We love it a lot! We are very pleased we purchased this TV, looks great mounted on our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. This is my second Sony and at this point can’t see buying any other tv.

    I would recommend this to a friend
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