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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 60 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Alpha 6400 APS-C Mirrorless Camera for its impressive image quality. Users also find the camera easy to use and get accustomed to. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 60 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A6400 is a fantastic little camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, perfect camera for both beginner's and advanced users. Best Buy currently has better pricing than buying used which is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MJ33, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/28/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect Camera for Content Creators & Small Busine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this camera! The image quality is incredibly sharp, the colors are vibrant, and it performs beautifully in both natural and low light. It’s lightweight, easy to use, and perfect for creating professional content for social media, business branding, or personal projects. The autofocus is fast and reliable, which makes filming videos and taking photos effortless. Highly recommend for beginners and creatives who want high-quality results! If you tell me the exact camera model, I can customize it specifically for: • Beauty content • Event venue promotion • Vlogging • Photography • School design projects

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VereniceM,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a the perfect camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 2-18-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    All purpose every day camera for all needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a small factor camera. The zoom lens works surprisingly well when adjusting IOS and f-stop even in lower light settings. It’s been able to adjust focus when using for video so much better than most cameras on the market and especially at the price point. For streaming and video purposes it’s become the only camera I use, essentially replacing any webcam.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-28-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Image quality, Size

    Rated 5 out of 5 stars

    Great canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent compact camera. Love taking pictures with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlekhyaN, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/17/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Lens compatibility

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a sony nex5 and i ised all my old lens, baterry abd battery charger. Everything was compatible. Love sony very user friendly. Camera lookx sleek and sexy!! Multiple compliments!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Depechemode102, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    What I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied; Like interchangeable lenses and small size for travel. Excellent quality and features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomG, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are extremely happy with this camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-24-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent Camera for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a camera from Best Buy and had a great experience. The picture quality is excellent, and it’s very easy to use even for beginners. Overall, I’m really happy with my purchase and would definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yuvi,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-21-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this camera! It’s great for beginners, I’m having so much fun learning the craft.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meghanc, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera kit. Thank you for choosing Sony. -Linda 1-2-26 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing quality photos and video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE this camera! I found out about it through a celeb MUA. I looked on reddit forums for the best settings for this camera + lens and the photos are beyond perfect. Definitely worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthonyashes,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-28-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for Beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate and good for someone who just started doing photography :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ArtclarendonA, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/22/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Sony is great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Great deal and my family picturs cane out great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Supreme, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and really good sensor definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenB, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera kit. Thank you for choosing Sony. -Linda 1-2-26 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excited with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner camera! I’ve always wanted to get into photography and this was a great starter camera to learn from

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shauna,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-28-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Best camera everrrr!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat camera! The pictures are something else! I love itt!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Herbert,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Starter Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a starter camera. The bestbuy representatives were spot on with helping me with my selection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HarrisonC, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/5/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Camera Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera very much! The pictures are clear and bright. The only thing I have an issue with is the autofocus but the battery life lasts all day!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvaT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as the best camera ever. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-31-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this camera! Great service, I did same day pick up and had the camera within hours!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JuliaS, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/15/2026) Sony Social Support Sony_US

  • Pros mentioned:
    Lens compatibility

    Rated 5 out of 5 stars

    Best Camera for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the a 65 that I have had for a long time. Plus you can use the lenses from the last camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RohitG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy you are loving this camera. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    I love my camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super camera—very good resolution in both photos and video. I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alma,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-21-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginners camera if you are looking to get into photography

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrederickM,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 3-6-2026
      Sony Social Support Sony_US

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