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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the BX Series Digital Voice Recorder for its user-friendly interface, highlighting its simplicity and ease of use. They also commend the device's sound quality, describing it as satisfactory. While its portability and compact size are well-received, some users express concerns about its battery life and the lack of a USB connection for file transfer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,381 reviews
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Outstanding Digital Voice Recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed for a digital voice recorder. It records easily, keeps track of separate recordings, and the sound is crystal clear. It is so small that you can fit it in your pocket and the price was far below other devices of similar functionality. It takes 2 size AAA alkaline batteries (which are included with the device), and there is a quick start guide that shows you how to use every feature with ease. There is even a feature that shows you how to divide a recording file into smaller files. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for work meetings and school homework

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Great Little recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Sony recorder. My husband and I both have one, this one is for our son. Easy to use. We have used it for recording meetings, kids concerts, and interviewing parents and grandparents. It is small enough that it can be used discreetly, even after mentioning it, people forget it is there. Granted it doesn't provide stereo quality recording of concerts but does better job audio wise than an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Digital Voice Recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Sounds Great. Great Price. Easily fits in pocket and still records clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Storage

    Rated 5 out of 5 stars

    Easy to use, clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small recorder to assist me in memorizing presentations, and to gauge the quality of my performance. This little recorder is easy to use, has clear sound, and can store my recordings so I can judge my progress. I don't see any shortcomings. This is perfect for my needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi salesgal,
      We're really glad to hear that you're having a good time with your voice recorder! Thank you for choosing Sony! >Joffrey Sonystyle

  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Ideal for high school/college class use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our Granddaughter when she needed to tape an interview with a WW2 vet for a scholarship application. Also, she has used it in class to record a lecture. Very good sound, easy to use and size is perfect for backpack or purse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mousey1cat, It's nice to hear that you are pleased with the voice recorder quality. Thanks for choosing Sony! - Jerome Sonystyle

  • Pros mentioned:
    Price, Sound quality, Storage

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item for school project. It works well. Good sound, enough storage room for taping. Overall good product for this price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Great recoder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sophisticated great sound small enough to fit into your pocket great for business meetings classroom assignments Clearsound you can also record music touch tone voice record easy to understand very child friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Saving Memories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife passed away in 2014. I purchased the digital recorder so that I could preserve her voice. I used it to record a copy of her voicemail msg rom both her cell phone and our land line. It is the only memory I have of her voice. The recorder will be inside a shadowbox with her wedding dress, and other wedding memorabilia.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short battery life. Small size , just good to keep in my purse. Eazy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mirek,
      We're really glad to hear that you are already having a good time with your recorder! Thank you for choosing Sony! >Joffrey Sonystyle

  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great product....reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to aid me in recording interviews with former students for our soon to be published book. Sure saved a lot of time and the range of picking up the conversation is really nice....and more than I expected. I would recommend this to other customers who want a small reliable recording device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great recorder for any user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea how to use a digital recorder but it was easy to learn how to use. It picks up the noise real well. I used it to see what my dog did while i was gone. Aside from clearly getting her barking and whining, it picked up the sound of her toenails on the tile, so i could tell when she was pacing back and forth. Well worth its money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom wanted to save messages from her answering machine left by friends. She didn't know how she was going to save them so I went and picked this recorder up. Very easy to use. Recordings were very clear. Made her happy. Would definitely recommend this product to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayMac, thanks for the recommendation, we appreciate it. It's good to hear that you and your mom are satisfied with the this Sony recorder. –Jen Sonystyle

  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, sound is good, good deal for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joey, We're glad that you are happy with your purchase. We thank you for choosing Sony! - Jerome Sonystyle

  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Nice small recorder

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, features and quality of this recorder. Use it for important phone calls when I’m on my cell phone and whenever I need a recording. Pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tiny and handy recorder.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an earlier one from this store that I had misplaced. The price had gone up ten dollars, but it was worth it. These are handy little recorders. I use them when I cover village board meetings. I go through a AAA battery change about once a week, though, much of it used up in playback at high volume while I'm writing my stories. Easy to drop into your pocket and take with you. They're tough and long-lasting. Their convenient size, however, also increases the risk of losing them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Uncomplicated recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an old lady and needed this for simple recording. I didn't want anything complicated. I just needed it to record and playback, without having to spend hours reading a manual, or pushing many buttons. This does a good job. You push REC. and PLAY. It records on multiple files, but each is clearly indicated by 1, 2, 3... You can use headphones with it. I'm pleased with it. It seems to be of good quality. Pocket size, with a nice little soft case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fast forward

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just needing a simple recorder and this was good for the cheap price. Decent quality although with most of these recorders I wish there was an easier fast forward button rather than a skip

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy product to learn how to use and very compact we bought this for my older aunt who has trouble collecting her thoughts so we thought this would be the perfect gift for her she seems to acclimating very quickly to using it and being a Sony product we know it should last pretty long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my elderly stepmom who has poor vision, and is no longer able to read daily updates about her favorite bears in Ely, MN. I was able to record myself reading to her a years worth of updates, with plenty of room to spare. Sound quality is great, and it's easy for her to use.

    I would recommend this to a friend
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