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Customer reviews

Rating 4.7 out of 5 stars with 365 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 365 reviews
  • Rated 4 out of 5 stars

    Hoping to be great little travel camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there were a way to give 4 1/2 stars. This has a huge learning curve for me as this is my first mirrorless camera. I usually shoot a Nikon D750 DSLR. This camera has so many features that I've spent lots of time watching youtube videos to learn how to use all the features of this camera. My only disappointment so far is that low-light shots have lots of noise. Still learning the camera so I may in time be able to overcome this flaw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says point and shoot most the time. I am not very tech savvy but sometimes I felt picture were better on phone especially close up the on this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied At ALL!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this camera for my daughters birthday before she was heading to Europe for a few months. She read many reviews and felt it would be the best camera fr what she would be shooting. Unfortunately she went to use it for the first time and it did not work. an error message appeared and she was never able to use it. Getting in touch with Sony is impossible, you are not able to speak with a live agent. every aspect of trying to figure out a solution has been a long drawn out process, unfortunately i did not buy the geek squad warranty because i figured the camera had its own warranty, BIG Mistake!! i will not make that mistake again. Sadly the camera is a lemon and we are still waiting for the situation to be solved.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexisD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the DSCRX100M7 camera. We are sorry to hear that you are not satisfied with camera. For any questions or concerns, you can reach us at 239-245-6360. Thank you for choosing Sony.
      Regards,
      Larry 7-22-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything sony puts on tue market is top notch quality. I am a diehard sony fan so yes; i endorse this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Travel Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great travel camera…purchased new model as had existing model. Love the extended lens for great shots.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad camera. I have not used to take too many photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Globalcitizen, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the DSCRX100M7 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-1-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing option !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it !amazing option for profesional work and versatility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony rx100vii

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little camera. Easy to use, great zoom length for its size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cámara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cámara but not so good for videos is gets on standby mode and stops the video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaudiaG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the DSCRX100M7 camera. We are glad to hear that you found it a good camera. The recordable movie times depend on shooting conditions and memory card used. The recording may also be stopping and going back to Standby mode maybe because the Movie button is inadvertently being pressed while recording. We suggest you contact our phone support at 239-245-6360 for further troubleshooting.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Liked camera ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like compactness of this camera and eaze of use despite. the display tilt up pictures helps with selfies. App to control camera remotely feels a bit clunky but works. not having a macro lens :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth more than the sum of its parts.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this camera based on specs, but in practice its just another point and shoot. I used it for a bit and was really under impressed with its depth of field at 2.8 (likely because off the small sensor) and adding zoom didn't help much. Articulating screen is nice and the menu is fairly intuitive, but for the images I ended up with the price was not worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Camera is good but body is too fragile

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the camera but a few months I bumped the front of the camera and the cover around the lense dented causing the lense cover to stick and not close or open. The lense cover is thin and not strong enough to properly protect the camera. The metal is like a tin can and dents very easily the pain flakes off and also chips off very easily. For the high price of this camera is you are at all active the camera for me is falling apart too easily. I sent to have fixed under warranty and because of the dents and chipped paint sony would not warranty the camera they are charging me 360. to repair the lens cover. for the price I paid the camera should be bullet proof strong the camera is too fragile and apt to have problems and for over a thousand dollars the camera is falling apart after 3 months of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but I want to trade up for an A7

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to use with my LiveU. It was supposed to be a camera that would work, and it did not. I decided to just use it as a secondary video camera for interviews. I have only used it twice and I went to use it yesterday and I keep geting an error. I hope its under warranty

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EddieBlockFilms,
      Thank You for reaching out to us. Sony's commitment to customer satisfaction is our top priority. We appreciate you sharing your honest experience with us. Please reach out to us directly for troubleshooting
      Vincent
      Sony Social Support for Digital Imaging Sony_US

  • Rated 5 out of 5 stars

    Once again Sony Delivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a camera for an experienced amateur. Many fabulous features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't Buy - Get one with upgraded technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is way heavier than I anticipated and the speed is a bit slow given the older technology. I was pretty disappointed with this camera and had higher expectations.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI vcalkal, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear the camera did not meet your expectations. We appreciate you honest feedback as it will help us improve future products. Thank you for choosing Sony. -Linda 08-08-25 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good for family and travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable low light capability. Standard JPEGs are consistently good. Weak on weatherproofing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good little camera. Made better when I used a 3rd party grip on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely not worth even 1/3 of the cost.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using various Sony cameras for probably 10 years. I recently had to send my Sony HX400V for repairs because it wasn't focusing correctly and the Finder/Monitor function was not working correctly. - I have an upcoming trip, so I decided to purchase a smaller Sony camera to have as a backup. This camera is quite expensive but I liked the size and since the controls were basically the same as my other Sony camera, I bought it. - The day it came I charged up the battery and decided to give it a try around the house. 1. Macros were not as good as I expected. I could not get as close as advertised and I had to tilt the camera just right to get them to focus. 2. Panoramic shots were VERY narrow. 3. Within about 1 hr of taking pictures. Starting and stopping the camera, the camera became hot. I had read online that many people had problems with the camera heating up within 5 min of taking 4K video, but I hadn't taken any video.... just still shots. It wouldn't be good to be on a trip and out on an excursion and have the camera heating up so quickly. - For $1,299, I expected much more. I took the camera back the same day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed I ordered this camera to my daughter by helping and providing brief explanations by Best Buy experts and he is absolutely sure the camera is available and will send to my mail address. After a month, it is out of stock but they charge me . The return service is super stupid . Finally, I create a dispute transaction and takes time and I got my money back. The worst company in the planet!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Z1975, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear about your experience, please reach out to the retailer for support. Thank you for choosing Sony. -Linda 07-5-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the HX-80 this thing is bigger brother! Love taking stills while shooting videos!

    I would recommend this to a friend
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