Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
Clearance
The regular price is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 4664 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 194 reviews
  • Cons mentioned:
    Durability, Range

    Rated 3 out of 5 stars

    Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that the wireless headset are ok for the money that is being asked for the range should be so much better then what is currently is . The microphone can be better to I have been told I could not be hread by my gamer friend and that is a problem , also wearing them for a long period of time get to be a little irritating And discomfortable at long playing times .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but could be built to be more sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have good sound quality, but the plastic frame is very flimsy. For something that costs $100, cheap plastic is not the material these should be made from. You fear that if the kids just touch them the wrong way they will break instantly. I have no confidence that the product will last without breaking in the next 3-6 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset w/mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good headset w/mic however having a charging issue it doesn't stay charged like it should

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    They are good until they crack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now I have had these headphones for a year and began to crack on the headband after about 6 months. About a month later the left hinge cracked and the side would begin to move, (picture of what I mean), about a month later the same occurred for the other side. I used duck tape to hold them together till I wanted to get new ones, and felt that it was time to change. I loved the sound quality and how it worked with my PS4.$100 headphones should last longer than just 6 months before they started to break. I didn't treat them badly, but dropped them a few times, but were from a foot high onto soft surfaces. I would buy again this year, but I don't want to buy the same headphones each year, just so they can break. I will be buying headphones with a warranty and are more durable and sound great. I will buy an improved version of the headset if one comes out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfortable, Price
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    I just returned it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this during Black Friday specials. I did not use it very often but when I did, it worked decent - for the price. I am not sure what happened, but recently went to use it and it would not turn on. I charged it over two days afterwards and it still did not work. I went to store to exchange but they had none in stock and they were out of other handhelds. I will wait and then re-visit the store to see if they have it in stock. I liked it. would recommend it however, it is annoying to have to go through the process of returning it - as long as you are within one year of purchase, you can return or exchange

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    good for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off these are awesome for the money. I got mine for 70. Wouldnt pay the 99 though. Wireless is awesome. The Companion app is terrific. The sound is ok. Great highs terrible bass almost nonexistant. The mic works well and the headset overall feels like a quality item. I ended up returning mine because of the design of the earcup. The tapered inside just straight up hurt my ear after about an hour. Would of kept of npt for that. I instead got turtle beach elite 800s which i thoroughly enjoy. All the bells and whistles and with the best surround sound out there in a headphone. Its amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Easy setup, Average sound quality and sorround

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset has decent sound quality for the price. However, I did not find the maximum volume level setting to be loud enough. I found that I had to keep the volume almost at maximum to hear game audio well and I do not have bad ears. I normally listen to music at relatively low levels with my phone or computer. I also do not like how the game/chat audio are not adjusted separately. The balance of both is controlled by one setting adjustment. I also tried the Turtle Beach Stealth 500p headset and I liked them much better. For me they were more comfortable, sounded better, superior battery life, could adjust game and chat volume with separate knobs and the sorround emulation was much more convincing and immersive. They also were able to achieve much louder volumes if desired than the sony gold headset. Setup is a little more difficult (requires connecting optical cable to usb receiver) but they are definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good sound quality, but spotty connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using a PlayStation, the sound quality on the headphones is usually pretty good. I like the options for the different volume selection for the voice chat vs the game sound. This helps when the game is too loud and people you're listening to are quiet. I also enjoy the VSS mode which is like virtual surround sound. I think it makes a difference with things like foot steps. The fact that I can use it with the PC or as a connected headset it a plus! My only complaint is that occasionally the headset cuts in and out. For me, it's a little too often, but they work well overall. My only other complaint is that they are kind of heavy, especially when worn for a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Sound quality

    Rated 3 out of 5 stars

    Not a Bluetooth headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is a great head set in terms of bluid quality and sound, its use is limited to the ps4 and some computers because it is not a Bluetooth headset. I did my research before buying them but I could not find what wireless protocol the used excactly so I went ahead and bought them but as suspected they need a usb connector to be able to pair with the device in use. That will limit your options to the ps4 and your computer probably. It will not work wirelessly with your table or phone. You conect them to those device through the jack cable. In terms of sound and build quality, they are great for the price, very comfortable to wear and create a good seal. I give them 3 stars due to the limitations in wireless connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Quality sound and functionality, poor design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read some reviews of these and they are good sounding quality for gaming and the lack of an external microphone seems to matter very little using the mic. Sound quality is good on that as well. Problem lies in the design features around the hinge system. This our 5th pair, no not all broke, just replaced them. Cost wise at 79.99 its a decent value, but in 3 of the 5, the hinge has broken shortly after a year of use and they are being held together with tape. It's hard to justify the extra cost of the next level up but I will strongly consider it before I purchase any replacements.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Great headset for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this since September 2014 and I am very impressed with the sound and the device as a whole. I do recommend this product but I would also like to warn you that within two years you will probably have to buy a new headset. I am just coming up to the two-year mark and my headset has began to crack around where the headband is jointed. Because of this, the headset is basically useless now and I will now have to buy a brand-new headset. I was expecting to get more than a year and a half's worth of usage for this particular headset but now it seems that that will not happen and I am currently checking reviews of other headsets

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 3 out of 5 stars

    Decent Price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones because they were the best price for wireless headphones for my playstation 4. I often wake people up when I game at two or three in the morning. with these I can avoid that problem. The sound quality is decent. I know these aren't audiophile quality, I have several pairs of headphones including some Grado rs2e's so I wasn't expecting much from these I was pleasantly surprised though. I'd recommend them because of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Sounds great, but poorly made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: Great headset for sound quality. You can blend the game/chat volume for a perfect mix. Surround sound is great for assisting in situational awareness during game play. Negative: This headset is poorly made. The hinged, folding joints came apart after only 6 months. I did not abuse my headset, I am a responsible adult and the headset went from my head to the coffee table. One side broke, I taped it up. Then the other side broke. Ended up purchasing a new pair because I love them so.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good headphones but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone thru 3 pairs of these because they somehow break every 6-8 months. I keep replacing them with the same ones because they're easy to use and set up and are inexpensive. Ive had similar luck with other brands that carry a lesser warranty. I HIGHLY recommend getting the 2 year replacement. Better to spend $20 once a year than $80+ to replace with the same or something different

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Gold or not?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro - sound quality is great and is wireless. Con - it stopped working properly after a week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good product. Sound quality is good. I have seen connecting issues sometimes, where i have to unplug the bluetooth connector from PS4 and plug back again. Good for wearing for short period of time. Would not recommend for long periods like an hour or more, I felt pain in the ears because of wait and discomfort if I wear it for longer time. battery life is ok, but takes good amount of time to charge ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good but great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As nice as the soft ear cushions feel when you put them on, this headset had its setbacks. You're going to need some sort of extended warranty with these because they're likely to crack from the top. It's best to grab them from the top portion of the frame as apposed to the sides where the ear cups are. It's fine for the price but there are better options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfortable, Price

    Rated 3 out of 5 stars

    A great accessory for the PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are a great add-on for the PS4 and provides a decent sound experience with the games. The fir is comfortable for long plays and the price point is pretty awesome. This is not a good headphone for music and does not provide a 7.1 virtual surround experience with other devices. This is most suitable if PS4 is your primary (or only) gaming platform.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Great headset but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound great, the Mic is undetectable and super clear and the battery life is okay but you can plug it up to the controller to avoid charging it. Pretty handy. However these things have a hard shelf life of maybe a year. Mines basically fell apart after a year of use. Get that warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good quality, breaks easily

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (I play dark souls) This is a good quality headset and the sound is good but this breaks very easily, one rage aaannnnddd it's gone, but I still recommend this product to people as the sound quality is really nice and the mic is really good to. But if you rage this is not a headset for you.

    I would recommend this to a friend