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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 43148 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 43,127 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is works great and has a nice look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a extra controller for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think I was about to said it was works fantastic abd my kids they're loving it vary much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Threat controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for pc it handles good when you are playing

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    More maroon than Red

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be similar to the color of the Milwaukee knife (pictured) really isn't** a big issue but images on here were all over the spectrum. Pros: - Solid design and build quality holding it at the store and actually playing with it you can feel a difference. - I'm probably the only one who pictures Darth Vader's helmet everytime I look at it -Dualsense >> switching from dualshock to DS I was pleasantly surprised when I noticed it in games like RE2 & Plague Tale as well as the adaptive trigger when aiming down sights (differing levels of zoom, draw speed a bow) - my hands are noticably less sweaty vs using DS4 Bluetooth functionality for both has been flawless on PC cons: -I could use the gamepad on DS4 for typing can't seem to do that on Dual sense or.. I haven't bothered to figure out how -seems to have slightly less playtime per charge vs DS4 or could be issue on my part just seems I'm having to charge more frequently

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great comtroller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great controller provides everything orignal dual sense does just in a beautiful new color has became primary controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Open Box -Excellent?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box - excellent starlight blue controller with a coupon and paid $53 out the door. It's a good deal for these expensive controllers. However, I was immediately a little disappointed in the quality. The oil stains were visible and there was a faint cigarette smell, from a distance it looks excellent. The controller functions great and all the buttons feel good. I was unaware of the difficulty in getting these controllers to work wirelessly on the PC. I downloaded Sony's software updated the firmware and reset the controller. It took a bit of time and troubleshooting, but I got it to work. All-in all it was a great deal, for a working PS5 controller in this color.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great for adding third party mods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my gamer granddaughter, she wanted a aftermarket mod installed. I can honestly say from having it open to work on, they designed this controller like a tank! And when done it went back together solid and without damage. I am impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome controller with vibrant color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller and I love that Sony has come out with such an array of color options now. Smooth performance, holds a good charge, and has a vibrant color. Can't ask for much more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, Excellent! Totally worth buying. Wonderful quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is absolutely amazing! The DualSense Midnight Black looks sleek and way more stylish than the standard white version. It feels super comfortable to hold, and the adaptive triggers make a huge difference, especially in FPS games and racing titles.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    PS5 Galactic Purple Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galactic Purple is by far the best gaming controller color. Everything works perfect. Can't go wrong with a duel sense controller. They are however a little pricey at BestBuy compared to other stores that sell them,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever made.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I’ve ever used. Everything feels premium with this thing, from its padded buttons that reduce noise to it’s totally next generation haptics and active triggers it’s a real step forward in controller design. She’s a bit on the heavy side but that just helps drive home that high quality feel. Like last generation the batteries last longer than you should legitimately be sitting down gaming although won’t be enough for some gamers. I suggest buying at least two and the impressive first party charging dock and use them on rotation. I have three, use them frequently with my PS5 and PC and so far have no control stick drift, no malfunctioning triggers or other issues with mine. Oh and the microphone works great! The one weird thing about them is how Sony keeps wanting to firmware them. I guess there is a lot going on in there.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE!! This controller! Its such a pretty color, works good!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller if you like the PlayStation layout. Much preferred over the Xbox controller, especially as someone with bigger hands. Got it on a great sale for like $50

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 Galactic Purple Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the controller has been amazing, great quality, and the color is very deep and vibrant. Money was well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat! Packaging was good, easy to set up and came with full charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color. It's durable and practical. Very good for playing.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and there are no issues with the controller. The location is very nice too and is getting remodeled!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color ease of use lots of fun get one please

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works as it should and It feels brand new.

    I would recommend this to a friend
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