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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 43167 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 43,127 reviews
  • Rated 5 out of 5 stars

    “Unleashing the Power of the Sony Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I recently picked up the Sony DualSense controller for my PlayStation 5, and it’s been an amazing experience. The design is sleek and comfortable, with responsive buttons and triggers that enhance gameplay. The haptic feedback and adaptive triggers bring a new level of immersion, making every game feel more interactive. The battery life is solid, and it pairs seamlessly with the PS5. Whether you’re playing action games or exploring open worlds, the DualSense controller takes gaming to the next level. Highly recommend it for anyone looking for an upgraded gaming experience!”

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Best color for the matte controlers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and feel is great, most def the best color out of all the matte colored controllers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony PlayStation 5 DualSense Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick purchase. Everything is at the highest level. Excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control arrived in the best possible condition very well packaged and the color of the control the best

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another beautiful color to add to my controller collection. Got it on sale as well so that’s a bonus! No issues out the box. Works and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and PC compatible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable. Works perfectly on my PC with Steam. Plug and play. I didn’t have to download anything and steam automatically detected it as a compatible playstation controller. Now I have an extra controller for a PS5 when I pick one up maybe next year. Got this open box like-new condition for $55, Amazing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller so far! Long battery life also. Hopefully it will last longer than the original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought to use as PC Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium product's quality, great sensibility for the analog sticks and triggers as you would expect. If you want to get the most out of this controller on PC, I recommend to use DualSense X, a Steam app which lets you take advantage of almost all of this controller capabilities like, custom RGB lights, PC media control and more with button shortcuts and even XInput and DualShock 4 emulation. The only downside is the lack of official support on PC. By the time being, you still can't use the controller's mic and speaker while connected via bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as usual, make sure you purchase the protection package on it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely great. Just like new. Not a scratch on it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love my cosmic red controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a second controller, so I wouldn't have to take a break in the middle of gaming to charge the one that came with my PS5. Now I can swap between the two for endless gaming! Note that this is "cosmic" red, so it may appear to have a pinkish hue in some lighting. It was hard for me to tell that from the pictures, and I was a little confused when I got it home and opened it. Still a really cool color. Keep that in mind in case it will affect your choice between controller colors!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I am very happy to purchase this item from Best Buy, it was literally the best thing I could buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought this for my GF then kept for myself

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title explains it all. I have the white controller that comes with the PS5 - I played with that to start. Then my girlfriend wanted to play with me, so I bought her this pink one. More often than not she is downstairs watching The Crown on Netflix while I’m upstairs playing PS5. And every time I choose this pink controller. Every once in awhile I see a sale for other controllers - blue, black, heck even the military one - and I get tempted. But why would I spend that money when I have this pink controller. It wouldn’t make sense. I like things that make sense.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best Place to buy PS five controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller with a nice Camouflage color! Never had any problems buying for Best Buy other places I buy from PS five controllers end up Stop working

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool design. Nice color camouflage seems to work better than the controller that came with the ps5 and with the sale price cant go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came a few days delayed because of Florida weather, came in great condition even with the "fair" open box condition, was clean, nothing malfunctioned, and I love the texture, I bought it for the chance of a friend coming over because I already have a controller, but I now prefer this controller texture over the glossy basic white one. Best deal

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller, looks good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are really pretty, and the PlayStation five controllers are one of the best controllers you can get

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller, Best Buy is sloppy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks great, plays great, and I’m happy I got it; Best Buy however needs to be more careful with limited edition product; when I picked mine up there was a big tear on the top of the box and it looks like my box was on top of the shipping box and whoever opened the box cut too deep with their box cutter as there’s a thinly cut line that didn’t go through the box completely but it did leave a line that can’t be ignored.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rich deep purple this controller is! It’s a ps5 controller and it’s nice! Got it to match my Xbox controller set for me and the misses!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    What else is there to say?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great, awesome design. Can’t wait to play Spider-Man 2 with this controller!

    I would recommend this to a friend
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