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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 43155 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 43,127 reviews
  • Rated 5 out of 5 stars

    Quality item at a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always a pleasant experience shopping at a clean well organized store. The game controller is of great quality and the price was reasonable. I would recommend this item and this color! Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Pink controller for girlfriend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loved it that she had a pink controller and I had the basic white one

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Ps5 remote controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. I love the color and the feel of the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PlayStation 5 dual sense wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to the new ps5, I must say that Sony did an excellent job with the ps5 system and the dual sense controllers. The dual sense controls are very comfortable in hand, the ease of use is very simple. I normally go all blacked out controllers but I decided since the ps5 system was white and black along with the one controller that comes with it I just decided to get the matching white controller for my second controller. Even though the controller comes in other great various colors system just looks better with the matching controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Dual Sense Blue Ps5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color, dual sense vibrations and sounds enhances every game experience.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great addition to PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colour, amazing experience in games. Haptic feedback for PS5 games are really good.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Love Color

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue is exact match to online advertised pic. Which is a rarity these days. Its a PS5 controller, what more can you say.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    I love it the controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller colors, and are the best video game controllers with the most functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black it looks good with my set up the haptic feedback is amazing and makes the game more immersive

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son for his birthday. I couldn’t for the life of me understand why he wanted this controller and didn’t have the ps5 console.. He got it to play on his PC since buying it the only complaint he had was the charging of the controller and that was because of user error.. the positives he likes the sleek look and the design he said it fits comfortably in his hands and is easy to manage I’m not sure if he has used the dual shock yet but he was very surprised to se that the controller has a built in mic over all he is very pleased and we got the appropriate cord to manage the charging and the controller can be connected with Bluetooth is also a plus

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller! My daughter loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works very well and has a very responsive sound/vibration feature. It is very well made and the color looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Victrix

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never regret that I bought this, cool color combi and consule so smooth to use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 Wireless Controlle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzazin and beautiful color fuchsia!!!!! I love the qualilty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I love the adaptive triggers. Its also more comfortable when compared to the ps4 controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Open box for the win!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box PS5 controller to replace 2 others that have stick drift. Bought it so I could take advantage of the Geek Squad add on warranty. The controller works falsely and looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps5 remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller works good no problems do recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    pa5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 5th controller bc of stick drift but it is amazing with wonder full color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Complaints. Great quality and great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like how a PlayStation controller should work

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Overall great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, great customer service, great warranty

    I would recommend this to a friend
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