Customer Ratings & Reviews
- Model:
- STRAN1000
- SKU:
- 10562748
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Love it so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Set us was easy. Sounds really good. Possibly plan on adding wireless back surround speakers, so will update if I do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottM,
Great! We're glad that you like the sound quality and user-friendly functions of the receiver. Thank you for choosing Sony!
-Ralph
Awesom Receiver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver really impresses me, The sound is Awesome.I bought my first one as a open box, was missing parts the mike and the stand and I never could get it right. I went back and bought a brand new one and wow, I had it set up in no time at all and everything works as it should
I would recommend this to a friendNice upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the Sony 770, it has a similar design front and rear, but vastly improved sound quality. The wifi connection and app controlled settings makes setting up a breeze. Connects well with my Bravia TV. If you're looking to upgrade without breaking the bank this is the one.
I would recommend this to a friendGreat Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little nervous about purchasing an open-box Sony Receiver, but for nearly half the price, I decided to give it a try, knowing I could return it if I wasn't satisfied. After setting it up, I was very happy with the sound and video. The picture quality from my computer was much clearer than it was with the receiver I replaced.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with your open-box Sony Receiver, GlennS. It's great to hear that, despite your initial reservations, you found both the sound and video performance exceeded your expectations—especially at such a significant value. We're especially pleased that the improved picture quality from your computer made a noticeable difference. Your feedback is incredibly valuable, and we're glad you gave us the opportunity to show how an open-box product can still deliver exceptional results. If you have any questions or need further support, we're here to help ensure you continue enjoying your receiver.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
The Way To Amplify
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, Lots of power, Fantastic sound quality, Great input output flexibilities. Remote also is nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandallB, awesome! We're truly delighted to hear about your satisfaction with the amazing sound quality, superb features, and excellent performance of your STR-AN1000. Thank you so much for choosing Sony! - Romeo
Excellent, when it works.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sony home theater receiver. The sonic experience is excellent, but it has software issues. Routinely it starts up not remembering the last used input. You have to tell it what input to use every time you turn it on, which gets old really fast. At less than less than 2 years old, it has failed the same way as the STR-DN 1080 that I had before it. The soft start power amp relay doesn’t activate so there’s no sound output. Poor quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Henkerhaus,
We appreciate your inquiry regarding our Sony receiver. We apologize for the inconvenience. We want to make sure you're completely satisfied with your product.
The behavior observed with the STR-AN1000, where it does not remember the last used input and instead defaults to the TV input upon startup, is considered normal operation. This is because the receiver is designed to prioritize the TV input when it is turned on, to ensure that it is ready for use.
About the issue related with the sound, here are a few steps you can follow to troubleshoot the problem: Disconnect the power cord from the STR-AN1000 and leave it unplugged for about 2 minutes. Then, reconnect the power cord and turn the unit on. Verify that your STR-AN1000 has the latest firmware update. You can check this link: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-an1000/software/00290762
Also, you can navigate to 'Setup' - 'Speaker Settings' - 'Manual Speaker Settings' and perform a 'Test Tone' to check if the speakers are working correctly.
Ensure the speaker output settings are correctly configured:
Access your TV's sound settings and set it to output sound through the STR-AN1000 (Audio system).
If the above steps don't resolve the issue, perform a factory reset. To do this, turn off the receiver, press and hold the power button for more than 10 seconds until you see the reset process start. This will return the settings to their initial status.
If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6366 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET.
Thank you for choosing Sony.
Best regards,
- Stephanie
Nice!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was unsure at first, but im happy i tried. This review is easy to setup without a Google search
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JSherm,
Thank you for giving us a chance. We're so glad to hear you're happy with your experience! It's great to know the setup was smooth for you without needing to search online.
Thank you for choosing Sony!
Best regards,
- Stephanie
Dommyguns1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. Plenty of power and very clear sound. Really need to upgrade Blu-ray and TV to be ready for 8k
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Domo,
That's great! We're glad to hear that you like the sound quality of the AV receiver. Thank you for choosing Sony!
-David
Good Sound - buggy CEC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refurbished to replace my Onkyo TX-NR828 that had the older HDMI 1.4 connections. The surround effects from this receiver are much more pronounced (once calibrated) than the old Onkyo. The sound feels less warm/rich. On balance it is much better for movies, but not as good for music. My biggest complaint is the buggy CEC implementation. The volume does not display on the screen when changed via a remote that is controlling the Sony via CEC (like from an Apple TV or Nvidia Shield). Sony really needs to fix this, because it is annoying. CEC is not rocket science. On balance it is good, especially if you are not using it with a projector (where the receiver might be behind you).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrMindcrime, thank you for taking the time to share such a detailed review and comparison. Your feedback is helpful in identifying where Sony receivers excel and where there are areas for improvement. Let me address your comments point by point:
We’re thrilled to hear that you've noticed enhanced surround effects following your calibration! Sony AV receivers, particularly our latest models like the STR-AN1000 and the STR-AZ series, are designed to deliver truly immersive surround experiences. With advanced surround formats such as Dolby Atmos and DTS:X, these receivers draw listeners into the heart of the action when watching movies. This can result in a sound signature that feels more detailed and dynamic.
It's not uncommon for users who have experience with other brands, such as Onkyo, to find Sony's sound less "warm or rich," particularly during music playback. This reflects the distinct tuning philosophies that different manufacturers adopt. While some users prefer Sony for cinematic experiences, others may favor the musical characteristics of various brands. Your observations resonate with common feedback, and we remain committed to providing exceptional home theater experiences.
We sincerely apologize for any inconvenience you may have encountered and appreciate your feedback, which we will continue to track. For assistance with the CEC/OSD concern, we recommend reaching out to Sony Support directly with your product model and firmware version.
For detailed information, please visit the following links:
https://www.sony.com/electronics/support/articles/00173195
https://helpguide.sony.net/ha/strtaan10/v1/en/contents/TP1000544703.html
If the issue continues despite following those steps, do not hesitate to reach out to us:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thank you again for your honest and constructive feedback. Your satisfaction is important to us, and your comments help Sony prioritize improvements for future updates and product releases.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Great sound !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a faulty Denon . Immediately noticed better clarity in sound and the set-up was much easier and by extension faster too. Pairs great with my LG oled , ps5 and apple 4k . Have this paired with klipsch speakers and atmos speakers . Movie nights never sounded better . Really enjoying it !
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First receiver I’ve bought. Massive step up from previous hand me downs. The sound quality is great as you’d expect when paired with quality speakers. The Bluetooth interface and pairing is very intuitive. I did have one issue with a hard freeze when watching a movie through Paramount. Not sure if it got too warm in the cabinet or the issue was unrelated to the receiver. Removing power for a minute or two fixed it. No issues since. Great long term investment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJCR,
Thanks for sharing your experience with the Sony STR-AN1000 AV Receiver! It’s awesome to hear that your first receiver purchase has been such a significant upgrade, especially with the sound quality when paired with great speakers. We’re glad you found the Bluetooth interface intuitive as well. Regarding the freeze issue, it’s good to know a quick power reset resolved it and that you haven’t had any problems since, it could have been a one-off glitch or related to heat, as you mentioned. To make sure heat is radiated efficiently, check this helpful link:
https://www.sony.com/electronics/support/articles/00229957
We appreciate your feedback and are thrilled to hear you see this as a great long-term investment. Enjoy the immersive audio experience! -Jess
sony receiver str an1000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent receiver i enjoy the 360 option sound. i was going for a denon the associate at the store adviced me to go with this! i am happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephaneF,
It is great to hear that you are enjoying the Sony STR-AN1000 receiver! We are delighted that you followed the advice of the store associate and are so happy with your purchase. Thank you for recognizing the excellent performance and specifically highlighting your enjoyment of the 360 Reality Audio option.
We appreciate you choosing Sony!
Regards,
Dominick
Great sounding Sony receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchsed a new Sony TV last year and my old Pioneer receiver would not work right with the ARC connection. This receiver solved all the ARC problems Everything works perfect now and the sound is great. Easy to set up and the Sony app is pretty helpful as well. Very Happy
I would recommend this to a friendExcellent receiver for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up including screen options are not as robust or easy to use as my older Yamaha receiver. Having said that, the sound produced is very good for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JHGSNG!
Thanks for sharing your feedback with us.
It is great to hear that you are finding the sound quality of your STR-AN1000 so impressive!
The STR-AN1000 supports 360 Spatial Sound Mapping, which creates virtual speakers around you to make your movies and music feel more immersive.
Thank you for selecting Sony!
Best regards,
Estefany
Awesome Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must buy! Has totally enhanced my home surround sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Niomi1717,
Thank you for choosing Sony!
We’re excited to hear that the STRAN1000 receiver has made such a positive impact on your home surround sound. It’s wonderful to know that it has elevated your audio experience and brought new enjoyment to your space. Your feedback truly motivates us to continue delivering quality products that enhance everyday moments.
Best regards,
-Fred
Overall good device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first i didn't quite like it but after running settings and dialing it in its nice. Auto cal distances are a bit off adjustment with laser measure helps. Also make sure to try different modes to taste. Definitely not plug n play take your time and dial it in and its nice.
I would recommend this to a friendGreat value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My personal favorite receiver I’ve ever owned. Easy setup and sounds great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickB, Thank you for the wonderful review! We're thrilled to hear you like the ease of setup and great sound quality of your Sony STRAN1000. Thanks for choosing Sony! -Sam
Great value for Dolby Atmos and 4k 120
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the sound is pretty good using the 5.1.2 Dolby Atmos setup. The setup was pretty easy using the on screen menu and it's a great value for the price. I paired it with my 4k apple TV and it works great.
I would recommend this to a friendSony A/V Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have set it up to use with my Sony Bravia TV ; it is a very good receiver with lots of power!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gman,
Thank you for choosing Sony!
We couldn’t be happier to hear that the STRAN1000 receiver is performing well with your Sony Bravia TV and delivering the power you desire. It’s rewarding to know our products are enhancing your entertainment setup. Thank you for sharing your positive experience with us!
Best regards,
-Fred
Really Good!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because my Harmon Kardon AVR finally bit the dust after a long time. This is a really good unit and I would highly recommend this unit to anyone. It was easy to setup as well.
I would recommend this to a friend
