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Customer reviews

Rating 4.4 out of 5 stars with 1011 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,011 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband and he havent complained about them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    10/10 Headset

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having trouble with a couple of headsets prior to this one, and this one is my new favorite one to date. I’ve been through logitech, hyperx, you name it, but none have impressed me like Steel Series. The ease of use, the compatibility with all my devices, the user friendly pc app, the sound quality, the comfort for long periods of use. Could not recommend it enough. Absolutely love this headset and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly comfortable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have strictly purchased Turtle Beach headsets for the past decade, and took a chance with these. The gamble paid off. These sound amazing and how comfortable they are was the real surprise. Works perfectly with PS5 & phone connected simultaneously. You can answer calls or listen to music through bluetooth while gaming if you want. Recommend for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crisp. clear. comfortable............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product works great great for quality sounds you get what you pay for other ones don’t last but these are great when you play your game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job, and does it well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ever wireless headset at the recommendation of friends, and I can't thank them enough for it. No complaints with audio quality when it's properly charged, has impressive range that I can walk around my apartment while still in voice chat, and compatible with all my devices (Desktop, Laptop, PS5). Would absolutely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super comfy and sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome headphones, excellent sound and mic quality. they’re also very comfortable! no latency/delay issues that i’ve noticed. comes with a normal headphone jack cable which is cool. the only con is that the USB-C dongle is really wide and can block a normal USB slot depending on your computer. easily worked around with an extension cable. 10/10 I love these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfortable fit and the sound quality are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headset i ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is A1, the app that supports the headset is easy to use and doesnt need much to make eveerything sound good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    headpnones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, can work with phone and pc/laptop/ sound is good but not as good as the arctis pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit and comfort could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of this headset is great and it has nice features I've come to expect like dual wireless/BT connectivity. But the build quality leaves something to be desired. The headband doesn't fit right on me no matter what I do, and when I tilt my head forward or back even a little, the whole thing slides off. The retractable mic is also difficult to slide in and out, so I always have to leave it partially retracted. I enjoy my Razer Barracuda X much more than this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Effects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounds good for CDL… bottom line the sweetest deal of the whole gaming experience. Do not miss out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it's pretty decent. I haven't had any issues with it so far and for as long as I use them the battery lasts. They are lighter than the one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving thes headphones, crystal clear and customizable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual Bluetooth!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a bit more than I wanted to spend but the dual Bluetooth has made the worth every dollar. There’s no background noise coming through either so playing games with my friends I can hear the game audio and discord at the same time. I use this on my Nintendo switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily my most favorite headset I’ve owned. Used to be a avid user of Turtle Beaches but wanted to try something new and these are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel Series #1 in Headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel Series is #1 in the market, they got a model at every price point that beats all other brands respectively. Would it be nice to afford the PRO, sure, but these have long battery life, comfortable, chat mix volume control, and both RF/BT connection. SS GG software is awesome, maybe a bit buggy, but so much control over audio, it's just a cherry on top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try em, they grow on you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built quality would earn the extra star. Great sound, mic feedback, 3+ hours of wear comfortably. I have a big head and a lot of hair so I made it work! Wireless works great with the Bluetooth dongle. Went a floor below my room and I could still hear and respond. Static if out of range of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, no problems. Bought it as a gift for someone and they enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for my PC and VR and PS5, perfect! All super smooth connection, even picked up a second pair!

    I would recommend this to a friend
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