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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 12 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 5 out of 5 stars

    More than what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did research before I purchased the product to compare to what i was replacing. Nice to say it exceeded all of my expectations and then some. You are getting a Windows product that dosen't make you feel like you are missing out on some of the convinces of Android. From the face ID unlock and smooth pen input with adequate palm rejection you are getting the best of both worlds. PC sync runns smoothly and device connections with intelligent Bluetooth pairing it handles majority of tasks like its nothing at all. ESIM connected fairly easy with great 5g speeds. The intuitive interface makes windows 11 not so bad and it's a battery sipper lasting longer than I expected. Glad this will be my daily driver for years to come.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Aspirational product with poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited for this product for various reasons - the promises of 5G, new user experiences, and a progression from Surface Pro X SQ2 (which is an amazingly thin, modern Surface experience). The front facing camera could not be initialized during Windows 11 out of box experience, Solved after device firmware upgrade afterwards but then I needed to setup Windows Hello again. I could never get the Amazon App store loaded. This cut the productivity of the device significantly. Then when comparing it to my Surface Pro X SQ2 - the build quality was less than expected. See picture that shows larger gap between the kickstand and the housing and poor color match between the kickstand and the housing (reference is my SQ2). See the gap around the display where the gloss adhesive shows through - hugely distracting as I am always looking at the display. And notable discoloration in the plastic around the product. This product could be so much more.... I wish it was a slim as the SQ2 and reliable as the SQ2.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great tablet, it's powerful enough for everything I do is a regular day though I compile code in the cloud. I think it would struggle compiling choose code but my IDEs all run great as do web browsers and office tools. I get multi day battery life which was really important to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems a downgrade from replaced model.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my previous Surface with 4G, that I loved. I'm disappointed that the new model does run all of the programs I use for working away from the office.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the doctor ordered, fast, portable and 5g built in. I would highly recommended the Surface Pro 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best work laptop, provides with top of the line graphics and it’s iPad mobility it makes it awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I needed it to do.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's an excellent product. 5G capability on a mobile device was exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro - 5G

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a 5G laptop and this fit the bill! I highly recommend this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 9 pro sq3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface 9 pro sq3 with sim card lte is the best tablet ever, litteraly this electronic is use like a tabet an laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tablet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed to keep my business going while traveling 5 days a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor could be quicker but it works for my business traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a month. It’s spectacular. No, it’s not going to replace my i9 super computer, but it does just fine on large spread sheets, light photo editing, and any work needed on the road with 5G. At home or plugged in and connected to a 1440 120hz ultrawide I can play triple A titles with cloud gaming. Whats not to love!

    I would recommend this to a friend
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