Customer Ratings & Reviews
- Model:
- SWDVK-849804-US
- SKU:
- 6013305
to a friend
Customers are saying
Customers have good things to say about the 4980 PRO SERIES HD 8-Channel DVR Surveillance System's picture quality and ease of use. Many reviewers praise the clear picture produced by the cameras. The system is also lauded for its straightforward setup and installation process, making it a user-friendly option. Overall, the positive feedback focuses on the system's performance and convenience.
This summary was generated by AI based on customer reviews.
Great sucurity Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Swann products are not only the best on the market they also have a great selection as well.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very n n Satisfied and great proces n person help me great
I would recommend this to a friendGreat Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality unit, many features, easy to set up and operate.
I would recommend this to a friendStarter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and works good had no problem with my camera
I would recommend this to a friendGreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for my home and works great for a good price
I would recommend this to a friendGreat camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to follow instructions makes installing simple
I would recommend this to a friendIts functional, but image not as expected.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5MP mpg dump not as good as I expected compare to Lorex. It's functional.
No, I would not recommend this to a friendProduct is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to install but having problem with the email not working correctly
I would recommend this to a friendLousy product. Too much time with tech support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept resetting itself. Hard to retrieve video. Had to go find a vga cable because it’s set to use it instead of hdmi and you change it until you get the cable. Returned it, bought an Arlo and couldn’t be happier.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Benny,
Thank you for reaching out to us and providing your feedback. We deeply regret any inconvenience we may have caused with our 8 Channel Recorder Kit. The settings on the recorder itself can be adjusted to make sure your recorder does not reset itself. It is a possibility that the recorder needs to be properly configured to better fit your security needs.
Exporting the footage on this can be done on the recorder itself using a flash drive or on your mobile device/computer. This can take some time if you are removing large-sized files.
It is not common for all these issues to arise to close to your purchase date. We will be sure to look further into this.
Your feedback is greatly appreciated.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Security Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One camera stopped work8ng after only having it for 5 days and have to wait two weeks to have a geek come to fix it.
No, I would not recommend this to a friendLoses connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Swann SWDVK-84980 Bought at Best Buy on June1. It will not keep a connection with smartphone. Go through the setup and it will connect, but the next day it will lose it even if you get no more than a few miles from home. Junk, No use when it loses connecton every day, Have to go through setup every day. Waste of almost $400. And Best buy return policy is 15 days. I bought it to monitor my house, was gone 22 days. Lost my $400. JUNK
No, I would not recommend this to a friendMight have had a lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit would not record, cameras were not that great and the app was not easy to use.
No, I would not recommend this to a friendGood Hardware, Clunky Software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color resolution is good. Infrared lighting is good. Software reminds one of the early days of the PC. If one is not already familiar with DIY Security Systems, the terminology, abbreviations, etc are not necessarily easily understood. IOS apps (Ipad, Iphone) interface easily. Win10 app apparently non-existent for this particular system. Setup flyer is not legible.
No, I would not recommend this to a friendWorst system - Quality of a toy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was with an older surveillance system with Defender for ten years and wanted to upgrade for better quality and technology advances. I decided to go with SWANN and what a huge mistake! They say the quality is, better than regular HD and some cameras are 4K-- but you can't even read signs or license plates ten feet from the camera! Very buggy. They had to resend me two new cameras after one week and replace the DVR which the new one has the same issues. Don't get the ethernet cable version -- go with coaxial. They aren't meant for outside as SWANN provides very thin cheap ethernet cables and they are only meant for indoors. Duh, who wants just indoor surveillance and no outdoor surveillance. Also, most companies supply 100' cables, Swann only provides 65' way too short. All other companies give you at least 100' of cable. Also, SWANN cabling comes very tight and kinked which doesn't help. Also, if you order the spotlight/two-way speaker cameras, be prepared to send back. Three of them the two-way speaker wire was disconnected. It's as thin as a piece of thread. Unfortunately several incidents occurred with my mail box broken open and the police couldn't help me because the cameras didn't record anything until after the doors to the mailbox had been pried open after the perpetrator left!
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Larry,
Thank you for reaching out to us and providing your feedback. We are sorry to hear about your experience with our Swann 5MP DVR System. Based on the context provided, your recorder may require an adjustment of the recording resolution preset for your cameras. If the issue is when remotely accessing, we would recommend loading the main-stream footage for the best resolution. Once set, you will be able to see and distinguishing signs/license plates. The wiring provided is rated for indoor/outdoor use and will advertise the included wiring of 60 feet per camera. Longer wiring is available sold separately.
Your feedback is appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
good wired system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the system, but I decided to go with the Arco wireless system
I would recommend this to a friend