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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 597 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent camera quality and ease of use of this 8-channel 4K UHD security camera system. Many found installation straightforward, and the night vision capabilities received positive feedback. However, some users experienced issues with the mobile application's functionality and loading times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 597 reviews
  • Pros mentioned:
    Image quality, Night vision

    Rated 2 out of 5 stars

    Great Camera if you don't want to use the App

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are very nice and are super clear. They also work well at night. This is a hard wire system so it takes a while to install it correct. If you are not good at running wires in the walls and spending the evening in the attic then you should go with the Wi-fi systems . Now the App is another issue. This app was being ran by another company and they must have made them upset because they dropped Swann. The App has issues now. As of Aug 2020 they still don't have all the issues fix just read the comments on the app in the play store. If I would not have spent so much time on the install I would have took this system back due to all the App issues. If the app was working as good as the system on the hard drive this would be a simple 5 star but this app is a fail. Also it has red and blue light and alarms but you can only set them off one at a time . You can't set them all off at once. Again I think this could be a simple fix for a good App.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Mark,

      Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - Enforcer™ 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System. Unfortunately, major changes sometimes have unintended consequences. We have compiled a list of common issues that you may experience with your camera after migration and troubleshooting steps to follow. See the link below.

      https://support.swann.com/s/article/8c4lvZCGAf

      Our support team has been made aware of the current bugs within the software and we are working hard on the launch of an update. Due to the nature of these updates, we do not have a confirmed projection on each launch. We look forward to addressing your concerns with the updates to come.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Image quality, Setup ease

    Rated 5 out of 5 stars

    Excellent Image Resolution and Easy App Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system to replace an earlier generation Swann 8 channel DVR system. The old system was good and performed well. This new system is even better with HD cameras. Excellent resolution, easy installation and connection to the cloud and smartphone app.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello BobT,

      Thank you for reaching out to us and sharing your positive feedback on our It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Image quality, Night vision

    Rated 5 out of 5 stars

    Swann Enforcer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the cameras with no issues Love the pictures on the cameras. All pictures are crystal clear with vivid color. The night vision is easy to see the pictures. The Swann Enforcer works great with both the monitor and our cell phones

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Night vision

    Rated 5 out of 5 stars

    Swann camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pictures!!! The videos are very clear and you can turn on the lights for better night viewing.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello BertineL,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.

      Your feedback is important to us.
      LV - Swann Team Swann

  • Pros mentioned:
    Image quality, Setup ease

    Rated 5 out of 5 stars

    Works as it should.....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up. It replaced an older Swann system so the camera wires were able to be used from the old unit. Power plug was different. On screen controls are way nicer, and cameras are very clear. Works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It would work well for most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good system , I wanted something more comparable to lorex set up though so wasnt for me over all.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Motion detection

    Rated 5 out of 5 stars

    SwanEnforcer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp video. Replay exceeds my expectations. Night or low light video is good quality. Motion activated saves storage space and makes it easy to review activity. Only negative is the users manual is only online.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent purchase. There are a few things I wish were available. On this model, the tilt of the cameras are limited. The is no audio/speaker feature so you can't hear what's going on. The camera images are great! The night vision is decent. The app is a little difficult but works. Overall I am satisfied but now wish I got cameras that pan and tilt; had to use 2 cameras to cover my entire front porch.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    8 camera cctv indoor/outdoor

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works 2 years ago. Now we encounter system loss connection. We try to delete the the account and try ro create a new one, but still we cant get the apps work through phone.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Whirpoo,

      Thank you for taking the time to share your feedback with us. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. u continue to enjoy all the great features our systems have to offer. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      For real-time support, check the number below

      1. USA & Canada: 1800 627 2799
      2. Australia: 1800 788 210
      3. United Kingdom: 0808 168 9031

      Your feedback is important to us.
      LV-Swann Team Swann

  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Easy setup but very limited backup\copy functions

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won several of these. overall a nice system, easy to setup, but absolutely terrible to backup because it can't copy more than one day at a time and can't handle a USB drive bigger than 32gb. I've been calling tech support. they are polite but don't know much about the box to be honest. I finally got someone who said he'd pass on y feature request to the dev team.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great surveillance system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got this on sale, good start. Although I haven't installed them yet, I have been doing several tests and everything works really good. Image seems more like a solid 1080 and not 4k, however since this is my first camera system I don't have a point of comparison with a real 1080p system, anyway image still good. Setup, sort of easy, I didn't require any call center help, but, the software has too may options, anyone will need to spend hours to fully understand all of the capabilities. In summary, I'm pleased with the purchase so far, cameras and the module are built with quality. I'm doing the installation myself and hope everything goes well.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    App needs to improve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are clear in the night with the help of the light. The app is a bit difficult to manage the playbacks are hard to find the one you want. I got a lot of false notifications that activate the alarm and that’s annoying especially at 2am. It’s a good system just needs a better app.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Faby,

      Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer™ 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. Swann will continue to release new versions of the app and camera firmware to improve your experience. When a new camera firmware is available, the app will show an Update Available message on the main screen. Swann highly recommends that you update your camera firmware to take advantage of the latest improvements. Please follow the instructions in the User Manual for how to update your camera’s firmware. If you have not already, please contact our support team for further assistance. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been through a lot of security cameras and systems and this one by far is the best. It’s the hardest to instal but the quality is worth the effort for hole poking and wire pulling. Once your done you have 4K quality without interruptions for signal loss etc. I have a REVO wireless system that is always losing connection to the cameras. This resulted in an inability to identify some thieves who walked straight toward a camera. You can read license plate number from across the street with this rascal. I haven’t figured out how to download video from the internet yet but I haven’t invested a lot of time either.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup ease

    Rated 5 out of 5 stars

    Maintenance managet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture Easy to adjust parameters Very affordable

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello NickG,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.

      Your feedback is important to us.
      LV - Swann Team Swann

  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install the cameras and create your online account to be able to put the application on your cell phone and be able to see each camera at any time without payment charges

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello OrlandoR,

      We are glad to hear you find value in your Swann Product. Here at Swann, we believe that there is always room for improvement an appreciate your feedback. We hope you continue to enjoy the many great features our systems have to offer. Please visit our support website for assistance and let us know how we can make your experience better.

      https://support.swann.com/hc/en-us

      Your feedback is important to us.
      LV - Swann Team Swann

  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Swann Cámara

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality image and quick response when opening live view.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Night vision

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were on sale when i bought them! Good quality, and has good view during day and night. Was a great buy!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Jackie,

      Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer™ 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. It is great to know that you are enjoying all the great features this system has to offer. Please know that we offer a 24/7 support team that is here to help you. In the event you have any questions or concerns, please contact our support team immediately. Your feedback is greatly appreciated.

      https://support.swann.com/s/

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Image quality, Setup ease

    Rated 4 out of 5 stars

    Numberone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has a very good picture very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup ease

    Rated 5 out of 5 stars

    Swan cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup. Picture quality is good. And love the phone app

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup ease

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has a great quality of pictures and easy to use.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Thank you for sharing your positive feedback. LV - Swann Team Swann

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