Customer Ratings & Reviews
- Model:
- R-SWNVK-886804FB-US
- SKU:
- 6532516
to a friend
Water inside lens after 1st day of use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these almost a year ago and finally was able to install them last night. Before I mounted the cameras I plugged in all ethernet cords from cameras to nvr to make sure they work properly. The first night the camreas worked perfectly fine after they were mounted and when i checked the live view the next morning I noticed the camera covering the front of my property was blurry. As I continued to check on the view throughout the day i noticed the burryness progressively getting worse. The inside of the lens had a few drops of water inside and theres no telling how long it’ll take to evaporate or if it ever will. This is extremely disappointing because the description on this product states that they are indoor/outdoor and weather and weather proof I am completely unsatisfied.
No, I would not recommend this to a friendLook great until next day
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put them up everything looked amazing,next day 3/4 cameras have water inside lens impossible to get out ither than sun comibg out
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Dorkified,
We are sorry to hear about your recent experience with your Swann kit. Please know we are here to help. Our team will gladly have these cameras replaced for you. Please contact our team directly at any of the numbers below. For real-time assistance, we recommend calling our phone support hotline at your earliest convenience:
USA/Canada: 1800 627 2799
Australia: 1800 788 210
United Kingdom: 0808 168 9031
Please let us know how we may further assist you.
LV - Swann Customer Support