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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 7 reviews

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86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the excellent camera quality of the Refurbished Home 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Home Security Camera System. The 4K video recordings are described as clear and crisp, providing great photographic detail. Reviewers praise the product's performance as meeting expectations. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Swann 8 channel 4 camera security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this great Swann Security System, cameras give great 4K photography videos , with 2 terabyte storage !!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Budster,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.

      Your feedback is important to us.
      LV - Swann Team Swann

  • Rated 5 out of 5 stars

    Budget 4k DVR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Rapid setup with smartphone app. Plug and play cameras, mouse, USB drivers. 4k output giving best clarity. Fast response for menu items.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Thank you for taking the time to share positive feedback on your Swann system! LV - Swann Team Swann

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best cameras I’ve ever owned. They are really clear and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product as in the description work excellent .

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Recommended,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.

      Your feedback is important to us.
      LV - Swann Team Swann

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install………………………………………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money on SWANN

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these cameras on my house for 2 years. It has been nothing but trouble. The app never works. The customer service is awful. And to top it off now the dvr wont connect to the internet and its hard wired via Ethernet cable. If i could give a negative rating i would.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Colten. We are sorry to hear about your recent experience with your product. What you describe sounds like possible network issues. Our app has thousands of positive reviews with an overall 4.5-star rating. We wish you had provided a case number so that we could look further into your issues. Please note, this is a hardwired system and does we do not claim that this particular system connects wirelessly to the internet. For further assistance, please visit our support page or contact us over the phone and ask to speak to an L2 technician.

      https://support.swann.com/s/

      Your feedback is important to us.
      LV - Swann Team Swann

  • Rated 4 out of 5 stars

    cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not got it installed yet but i will let you know when i do

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello user974041,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope once you install your system you get to enjoy all the great features the system offers.

      Your feedback is important to us.
      LV - Swann Team

      Your feedback is important to us.
      LV - Swann Team Swann

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