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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 25 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Xtreem4K Wireless Security Camera's excellent video quality, with many praising its clarity and 4K resolution. The long battery life is another frequently cited advantage, along with the ease of wireless setup and installation. Positive feedback also highlights the user-friendly app and simple mounting process. Overall, customer reviews showcase a highly positive experience with this security camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Clear as crystal

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great, day and night clarity is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap. Camara ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat security camara so easy to install too no guide needed

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Mybestpursesofar,

      We’re thrilled to hear you found the setup super eas, no guide needed is a win! Thanks for calling it the best security camera. We’re glad it’s working great for you.

      Your feedback is important to us.
      LV - Swann Team. Swann

  • Rated 4 out of 5 stars

    security light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas gift and has not been used yet. Hope it works well!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello SharonE,

      Here's a polished response for the review:

      Thank you for choosing Swann! We’re thrilled our product will be part of your holiday gift. If you have any questions or need assistance when setting it up, don’t hesitate to email us at [email protected]. We hope it exceeds your expectations!

      Your feedback is important to us.
      LV - Swann Team Swann

  • Rated 1 out of 5 stars

    Not ready for prime time- Please Read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the swann extreem 4k camera in garage and it kept going offline constantly even after updating firmware for no reason. I returned it immediately and went with the swann evo 2k - 2 pack for $69.99 on sale and setup the cameras in same garage and no issues whatsoever. I have eero pro 6e mesh and don’t have any problems with my other camera setup which are also swann. So until swann fixes the problem with their 4k extreem camera I can’t recommend it at all as of right now. If you want cameras that work well and best bang for your buck go with the swann evo 2k - 2 pack. Hope this helps

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello goldenretrieversrule,

      Thank you for sharing your experience with the Swann cameras. We're sorry to hear about the issues with the 4K Xtreem camera going offline, this is not typically how the cameras work. We appreciate your feedback. We're glad the Swann Evo 2K - 2 pack worked well for your setup and provided a better experience.

      We’re always working on ways to improve our products, and your insight helps us address these issues more effectively. For future assistance or if you'd like any additional support, feel free to contact our support team:

      USA & Canada: 1800 627 2799
      AU: 1800 788 214
      UK: +44 808 168 9031

      Or email: [email protected]

      LV - Swann Team Swann

  • Rated 1 out of 5 stars

    Product has connection, storage n charging problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good producy, support sucks, I will retun 2 of them!!

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hi HasanT,

      We’re truly sorry to hear about your experience. We understand how frustrating it can be when things don’t go as expected. Your feedback is very important to us, and we’d love the chance to make things right.

      If you’re willing, please share any support ticket or reference numbers you may have. You can also provide your best contact email or phone number so we can follow up directly and ensure your concerns are fully addressed.

      We appreciate the opportunity to investigate further, not just to resolve your issue, but to help improve our service for all customers.

      Thank you for giving us a chance to assist. We know this hasn’t met your expectations, but we’re committed to doing better. Mary -Swann Team. Swann

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