Customer Ratings & Reviews

The installation wasn’t too bad. It took the person two packages of the invisible shield to get it right. The screen protector was being installed onto an iPad Pro 10.5” screen, which isn’t the easiest. The final attempt is almost perfect. Not quite flawless, in my opinion. I am extremely demanding when it comes to these type issues and strive for perfection. Although he decided to open a second package and start over on his own, I almost felt like I was going to offend him if I asked for it to be redone. Overall, I would definitely recommend. It can always be done until you are happy. (At least that is what they tell you)

Awesome Service. love it. Do not want to live without it.

I came in about 30 minutes before closing, and with 10 minutes before closing i left with a perfect, and i mean perfect screen protector on my iPad, not a single bubble, speck of dust or anything under the screen, still perfect to this day and i have zero complaints l.

My family and I are big believers in Zagg Glass for our portable devices. When I got my iPhone 6S+ I applied the Glass myself. Nearly 2 years later I’m still not settled with the job I did. It’s slightly to the left and a speck of something is near the top. When I purchased my iPad Pro I immediately went to the Geek Squad without even opening it and had them apply the Glass. It was done quickly, applied perfectly, no bubbles, no dust, no nerve wrecking hours spent second quessing myself or regret for doing a poor job! Trust me, protect your devices and let the Geek Squad apply your Glass! You won’t be disappointed!

The agent that put the table shield on my IPad Pro was very friendly and very knowledgeable. Before the agent took the IPad Pro she was very informative and let me know what she was going to do and asked if I had any questions. When she returned with my IPad Pro, she let me know that there were two bubbles, but assured me that they would eventually disappear, to date the bubbles are no longer there. She was an excellent agent!

Good Installation with nice support and advised how to maintain

Decided to pay to have it put on, just not willing to try it myself, the screen protector was too expensive to chance it. When I got it back it had some small bubbles and was told they would go away after about 24-48 hours. Did not think they would, BUT THEY DID. Now the screen is smooth and you can not really tell there is a protector on it. Not as easy to clean though as the normal screen was, not a big deal though just use an approved cleaner with a cleaning cloth and it shines right up. OH and GS said it could take about 30 mins to do, they were very busy that day, left and went to lunch, got a call 10 mins later and it was done. Just go looking around the store and it should be enough time to get it done.

I feel very confident in bringing the products to be review or fix. They provide great Customer Service, and seem very knowledgeable to any issue that I could present or have. They’re always very helpful and accessible at different times that I have been at the store.

The lady who sold me the phone worked very hard to get my data transferred but there were difficulties, not her fault. She even got the Geek Squad people to help. We ran out of time because of closing so I had to come back the next day. The lady I encountered the next day acted as if she didn't really have time nor the motivation to help me. Another customer buying a phone even commented on her lack of interest. I am older and not exactly tech savvy and I think a lot of salespeople just don't want to deal with us even though we have money and make purchases just like everyone else. Finally she did come help me. I did get most of the transfer done and left but her willingness to explain things to me just was not there.

I recently purchased thisscreen protector, and I'm impressed with its glare-free design. The sturdy feel adds a layer of protection, ensuring my iPad screen remains safeguarded. Overall, a great investment for a clear and durable display.

The service given by the individual is inaccurate I have not had an any issues on getting my answered.

For years I've paid Best Buy to install screen protectors. I've had some really BAD installations, but I've found that it depends really on the representative at the store. Fortunately I have several stores in my area, so I've figured out which ones have the better reps to install. The reason I continue to purchase their installation is because they guarantee to do it correctly. So if there is hair, dust, dirt, etc underneath the screen protector after they do it? They'll redo it for free. While I have had a good chunk of my time wasted by less competent employee installations, their guarantee has saved me money...and more importantly, I've ended up with a GREAT dust-free installation each time. I'd recommend they do it, but also recommend you inspect their work carefully before walking out of the store. Don't settle for something you aren't happy with.

I'm not great with electronic devices of any kind. Paying $14 for installation of screen protector and cover for my daughter's iPad may seem like a waste to some, but for me it was a great peace of mind that it would be done right, guaranteed. I had a friend who showed me her phone after she had done a do-it-yourself screen repair and got an ugly, fast-growing fungus (so gross!) under the glass. The money she saved was lost, plus much more, trying to get that nearly-new phone usable again (you couldn't see through the fungus at all). Instead the end, I think she trashed the phone. That experience of hers helped to influence my decision.

The Zagg shield I originally purchased for my iPad was installed at the Best Buy store. When I went to use my iPad a couple of days later and turned on the screen, what we thought were bubbles that would go away as it dried were actually fine pieces of lint and a speck. Also, the original shield smudged and didn't have a good feel to the touch. I have a Zagg shield on my iPad mini and really like it, but the one put on my regular iPad felt different and definitely was not smudge proof. We took my iPad back to Best Buy and showed them the Zagg shield. They saw the problem and installed a new one that is the same kind as on my iPad mini. No problems with the new Zagg shield and Best Buy was great!

Was great with me and help me install the tab screen

Excellent service. Amazing that it was covered free of charge by my yearly service plan, even though the screen protector was not purchased at Best Buy. I am giving only 4 stars out of 5 because I had to return to the store to retrieve the box which the Geek Squad forgot to return to me when the installation was complete.

Was way better than doing it myself. I’m never doing it again

Extremely helpful and patient! Took the time to explain everything without getting impatient.

Every time I have needed a screen protector put on a cell phone or tablet have always turned to Best Buy Geek Squad rep. They have always done a great job making sure item was put on perfect with no bubbles. Since they do this all the time it’s easier for them and it comes out good. Tried to do it once myself and it was not fun. If you do it yourself and mess up you may be out of luck but if they do it and they have a problem they will just grab another off the shelf. When purchasing a high end phone or tablet you definitely want a screen protector and this is the way to go.

When I purchased the Zagg screen film I automatically had the Best But tech lady install it. She did a fine job. She told me to take it home and said if I had any problems with it to please bring it back to the tore and she would work to make it right. After I got home I noticed that a small bit of "dust" was under the screen film. I took it back to the store and she installed a replacement screen on my iPad Air. Now it is 100% OK. If I would have bought the screen and tried to install it at home I would have been stuck with my installation job. Thanks Best Buy for making it right. It is sure worth it to pay for installation. In the end it saves you money and frustration.