Customer Ratings & Reviews

TCL - 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV

Model:: 50Q550G; |
SKU:: 6551173

User rating, 4.5 out of 5 stars with 1200 reviews.

Highly rated by customers for:

Clearance

Customer reviews

Picture Quality
Rating 4.7 out of 5 stars
Sound Quality
Rating 4.4 out of 5 stars
Brightness
Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (1,128)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 2 Showing 21-40 of 1,200 reviews

Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent as Digital Streaming TV and 3rd PC Monit
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Posted 11 months ago. Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent TV for the price! TCL provides updates to address issues such as menu lag and I haven't had much trouble with this compared to the Insignia TV which failed in just 2 years. I have this connected to my computer, which integrates well with the video card settings.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great Tv
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a TV that was a little bigger than my 43 in. This is a great Tv. Easy to set up.great picture
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi JoelP,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Color
Rated 5 out of 5 stars
Very Pleased
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Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price I knew I wasnt getting anything near high end. However, this went way past my expectations! The tv shows very good color and let me tell you, very bright! I use an apple tv 4k with a bose sound bar with it. The tv supports dolby vision as well as the new apple tvs which makes the picture even better! Ui of the tv isnt anything snappy but does exactly what I need it to do. Mounted on the wall which looks amazing.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 2 years ago.
  Hi Nicolas,
  
  Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
GREAT!
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Posted 1 year ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing deal for a 4k QLED, during the holidays! TCL has always been a great brand in regards to technology and being alongside todays standards of high quality merchandise for a value not typically seen with other brands. This was bought for my younger sister, in hopes of pleasing her viewing experience, as she has been watching in an outdated 32" Roku 4k TV with dull colors and vibrancy; now she will be enjoying her shows tenfold and have a reason to not turn off the device.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi yow3r,
  
  Thank you for taking the time to provide your feedback. We're thrilled that your sister is enjoying her TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Chrismas was great!
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is great and easy to set up, perfect gift, my boyfriend was impressed that it is NFL survived.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good tv for the price
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Posted 1 year ago. Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think this is a great tv for the price. When thin objects move there is some motion blur sometimes, but thing like that are to be expected at this price point. The tv is also decently slow to respond to remote inputs, but this has never bothered me, and the input delay is minimal for gaming. The hdr mode makes the colors look very nice.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent TCL TV Quality
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Posted 1 year ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You know, I’m normally not a fan of TCL TVs. My first choice defaults to Sony or Samsung. But I want purchasing this TV for me. It was for my child. Surprisingly, the quality and specs are pretty good. And my child is happy. I’d recommend this TV purchase at Best Buy over Amazon, as their prices tends to be better than their competitors.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi Magnanimous,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Excellent TV for the price
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an outstanding TV for the price. I usually buy another big brand but the price was too good on this one, so I picked it up. This is my first QLED TV and the picture is outstanding. The controls and remote work great; there was very little learning time required. I don't use the smart tv apps and features so I can't comment on those. I simply connected it to my network, my Apple TV and it has everything I need.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Emergency purchase
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect picture, beautiful sound, easy setup and perfect for my budget!
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hello,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great 4k QLED TV
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded to this TV from a ten year old HD TV. Takes the eyes a little bit to get used to, but I purchased a strip of back lights to help with that. Crazy how the picture quality differs with 4k, and after about a month of use I’m impressed with the physical quality. Came at a great price for the size and picture quality. I definitely recommend.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi LaurenL,
  
  Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Good 2nd TV
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great color good picture Nice 4k good bedroom TV I'd recommend
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
BEST PURCHASE EVER
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Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im loving this tv! Picture quality is amazing for a good price. The UI isnt over complicated, while also gaving a well layed out Homepage. Its a great TV and I would buy it again! Ok Best Buy, give me the $400 gift card now!
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hello,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Amazing quality Smart Tv
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good quality of image, sound and easy to setup and use!
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Great value Tv
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Posted 1 year ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I actually love this TV. The color is nice vibrant. The only thing is the air play support is nonexistent of course because of chromcast etc. but just something to keep in mind if you have Apple devices. Srry not a great photo. Also sound quality I’m not familiar with because I primarily use a Samsung soundbar on my tvs.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi Curious,
  
  Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL-Google TV 50" (N0 Border)
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased as large a TV as possible to fit between mantle and ceiling about fireplace insert. It has great viewing and sound. Stable unit as well. TO use with cable box requires the use of both remotes in order to switch sources. (It probably would work with one remote if purchased additionally.)
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi DennisM,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Color
Rated 5 out of 5 stars
Deal Breaker
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking for a budget gaming tv just go for it ! It’s has good color and clarity , I think it’s a deal breaker in that range of price. Not only gaming if you just want a tv to watch Netflix or similar stuffs go for it.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi HarshS,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
TCL TV Upgrade
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is awesome. The television that it replaced was pitched in 2009 and served us well. But, this one is bigger and better in soooo many ways!! Number one, it is at least 59 pounds lighter and so many more up-to-date features. I feel like I have entered a new century!!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
NICE TV FOR A GREAT PRICE
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV has a great picture! Factory settings had it displaying very brightly though. I had to adjust the settings a little for my eyes. It would be great if it had an additional HDMI port. Overall, this is a solid option for a low price.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi ArtG,
  
  Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Ok picture but has border around edge of screen
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Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv is nice and the overall picture is good but mine has a border around the screen that is lighter in color than the dark picture of whatever is playing. Does anyome elses tv have this light border on the edge while watching a darker scene, doesn’t have to be a black screen but on dark screen it’s the worst? On the home page you can see a lighter shade border around the whole screen.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 2 years ago.
  Hi e816er,
  
  Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Absolute bargain
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Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this tv for $150 during the drop and its an absolute steal. It is $279 now i it is definitely Still worth it. It has Dolby vision and great sound. It also auto detects Dolby content.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 2 years ago.
  Hi IfyN,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support