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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 141 reviews

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88%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its reliable protection, easy installation, and being offered for free with a purchase. Users feel a peace of mind knowing their computers are safe and appreciate that it does not slow down their computers' performance. However, some users question its necessity as they believe Macs are not susceptible to viruses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 141 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Customer support

    Rated 3 out of 5 stars

    So it works fine...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...but I had problems installing it for the free 6 months that bundled with my new laptop. Had to call for help after 2 out of 3 installs on different devices. As far as protection goes it works fine - so far so good. Not sure if I would recommend this or not - usually these types programs present problems of some sort, but it's better than several I've had before.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Parental controls

    Rated 4 out of 5 stars

    Good Browser Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection it provides is only as good as the person using the computer. I feel it should have more safeguards built in for when kids are using the internet and click a wrong link.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    makes me feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this mac & pc virus protection scanner when i bought my Mac Book and to this date i haven't felt any threats to my system and lack of performance so i think its doing a good job. I know apple products have a really good firewall but a little extra protection won't ever hurt.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my MacBook Pro. At first it didn't want to work well, but after closing it and reopening it many times it worked.

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 4 out of 5 stars

    Can't complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used any internet security for my Macs until now. I haven't had any issues or problems with the program.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good internet security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps me up to date on recommended scans and I feel comfortable with this protecting my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this internet security and haven't had problems with it, easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Great for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great on my iMac 27., easy installation and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully long lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Mac buyer. Decided to buy Apple because of their build quality. Had many computers before, some cheap and some expensive (Dell XPS), and everytime within a year or two the hard drive would fail with VERY limited use. I use my phone for everything, except managing my money (MS Money), so any computer I have has very limited use. Only time will tell if my decision to buy a MAC was a good one. So far I'm pleased, however there's been a big learning curve trying to do similar things on the Mac that I could easily do on a Windows machine. If you're going to buy a Mac for the first time, check out some YouTube videos for help on how to navigate and use the Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy program to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is easy to install, operate a does a great job. Best Buy used to have this on a real good sale but didn't this year hope they bring it back

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    Good Anti virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third year I bought this Software I got tired of all the issues from a competitor and I will never buy another product as long as this is made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had anything I could really judge by yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I did have was an invasive ad virus called FlashMall. Although it picked up some aspects of it, it did not identify the main culprit or any of it's files. I had to find out how to eradicate it on the Mac support page. I would give it a qualified recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Security on watch all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the security alerts and notifications. Keeps my computer speed up and alerts me to any trackers.

    I would recommend this to a friend
  • Pros mentioned:
    Free with purchase

    Rated 5 out of 5 stars

    Great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came when I bought my ipad air 2 and its a great anti virus, and come on, I got it for free so...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I purchased this to put on my computer and my kids tablets. Very easy installation

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    AntiVirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've ran this brand for over a decade on different devices and I've never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a package deal, but it is easy to install and so far has worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effective internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Titanium has helped me a great deal when surfing/browsing the web. It has saved my computer several times already from impending disaster by successfully blocking websites and labelling them as “dangerous”. As is commonly known, websites sometimes look innocuous enough, but when clicked on, they can unleash a torrent of devious, virulent, pernicious and malicious code that can disrupt your computer and set you back days trying to undo the damage (by reïnstalling everything—including the operating system, changing passwords, changing e-mails addresses &c.). In fact all it takes is just one malicious website (with spyware, malware, a computer virus &c.) to infect your computer. I speak from personal experience. For that benefit alone, TrendMicro Titanium is well worth the price. In addition, TrendMicro Titanium can scan e-mail or a downloaded file to see whether they contain any threats. Still, TrendMicro Titanium is relatively expensive since a subscription lasts only one year, but I would rather pay that than have to deal with the potential threats invented by those cretins and pinheads who seem to derive a fiendish glee from mucking up other people’s computers, stealing passwords and identities &c. (I suppose it all comes down to money. Stealing your money seems to be the ultimate goal of these vicious types.) But the limitation of a one-year subscription is probably an advantage to the consumer after all since, like computer viruses themselves, internet security programs must continually reïnvent themselves in order to adapt to the ever-changing viruses written by criminals. In other words, just as the bad guys are always inventing new ways to commit crime by rewriting malicious computer code, the good guys (like TrendMicro Titanium) must vigilantly, constantly keep one step ahead by adjusting their tactics and strategies (read: rewrite new security code). For that reason, I’m glad that TrendMicro Titanium must be renewed every year. Maybe the TrendMicro Titanium programmers need a year to adjust their computer code to any new threats and potential dangers. Trend Micro Titanium is great! Kudos and bravo to BestBuy for keeping it in stock. One more comment: BestBuy offers both TrendMicro Titanium as well as the competing internet security/anti-virus program Kisparski. I looked at them both and, after a great amount of consideration and mulling things over, I decided that Kisparski offered things that I really don’t need. Because TrendMicro Titanium is so simple and easy-to-use, I would definitely recommend it. Thanks for reading my rambling rant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    god one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much of our lives have become digital — we shop, communicate, socialize, bank, research, browse, learn and more on a daily basis on the Web, but with the vast resources of the Internet come the risks of malicious threats. With every link that you click and every site that you visit, you're putting your personal information and your Mac at risk from viruses, spyware, worms, Trojans, phishing, botnets, rootkits, fake antivirus and more. But protecting your household's computers is about more than just detecting a virus when you've become infected — it's about constant vigilance while you're surfing the Web, it's about providing solutions that add an additional shield to important private information and it's about warning you about lurking threats before they even touch your Mac. With Titanium Internet Security for Mac 2015, you have a watch dog, burglar alarm, police department, emergency crew and crime scene investigation rolled into one. One of the best ways to protect yourself and up to three of your family's devices from the threats that lurk on the Web is by preventing you from visiting dangerous sites or clicking on links that contain them. Titanium Internet Security for Mac blocks unsafe Web sites and malicious links found in e-mail, instant messages, spam and more. Manage your privacy settings on your Facebook, Google+ and Twitter, so you can easily choose what personal data you want to be shared online. Protect your kids by controlling how much private or personal information is shared over the Internet. From the time you enter your digital world until you shut your computer down, Titanium Internet Security for Mac tirelessly watches guard over your family's Macs and your information.

    I would recommend this to a friend
  • Pros mentioned:
    Free with purchase

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this software for free with the purchase of my laptop and it works amazing

    I would recommend this to a friend
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