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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 23969 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, protection, and ease of use of Internet Security + Antivirus. Many find the installation process straightforward. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 23,969 reviews
  • Rated 5 out of 5 stars

    lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro provides strong, reliable protection with minimal impact on system performance. It runs quietly in the background while effectively blocking malware, phishing attempts, and unsafe websites. The interface is easy to use, and the real-time protection gives great peace of mind. A solid choice for everyday security.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend security that came along with an iBuyPower computer I bought for my wife. Easy to download and get ready for install. Don't know much about the protection it gives or the efficacy, but it always good to have some peace of mind when surfing the web and visiting a lot of websites of questionable veracity. You just can't be sure of anything out there today. Glad to have virus protection for these perilous times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Good Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on the computer, seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great security software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy and simple to use while keeping your devices safe. Very good protection. A must have for peace of mind protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DanielC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just snagged this free Trend Micro Internet Security (3-Device) with a 6-month subscription from Best Buy with my Dell purchase, and it's a solid investment for digital peace of mind. Compatible with Android, Apple iOS, Mac OS, and Windows, it provides comprehensive coverage for all my devices. Setting up was a breeze – a straightforward digital download. The interface is user-friendly, and it runs quietly in the background without slowing down my devices. The included 6-month subscription is a nice touch, offering an extended trial to fully test its capabilities. Trend Micro's multi-device protection ensures a secure online experience across all platforms. The software actively scans for threats, and the real-time updates keep defenses sharp against the latest cyber threats. The added bonus of being able to protect three devices with a single subscription makes it a cost-effective choice. I particularly appreciate its compatibility with various operating systems, providing a seamless security solution for my diverse tech ecosystem. Overall, Trend Micro Internet Security is a reliable safeguard for anyone looking to enhance their digital security across multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Actually Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product for antivirus security, useful when browsing unknown websites

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy to install and keeps the computer safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple Setup and Solid Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on all my devices and runs quietly in the background. Keeps me safe online without slowing things down. Great value for the price and nice peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Protection

    Rated 4 out of 5 stars

    Good Antivirus Software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install, great protection to surf internet

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for protecting computer and virus related security

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 4 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, download and install !! . Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Against all odds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this software. I think it is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really haven't used that much, i guess it works as any regular antivirus

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Comprehensive Protection with Trend Micro Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security is an exceptional cybersecurity solution that provides comprehensive protection for your digital life. With its robust features and user-friendly interface, it stands out as a reliable choice for safeguarding your devices and sensitive information. The suite offers a well-rounded package of tools that address various online threats, from malware and phishing attacks to identity theft. Its real-time scanning and threat detection capabilities ensure that malicious software is promptly identified and neutralized, keeping your system and data secure. One of the standout features is the advanced web browsing protection. Trend Micro's browser extensions effectively block malicious websites and warn you about potential risks, helping you avoid phishing scams and unsafe online destinations. The software's ransomware protection is top-notch, adding an extra layer of defense against one of the most prevalent and damaging cyber threats today. It actively monitors for suspicious behavior and prevents unauthorized access to your files, ensuring your data remains safe from encryption attacks. The user interface is intuitive and straightforward, making it accessible to both novice and experienced users. The dashboard provides clear insights into your device's security status, scans, and updates. Regular updates ensure that the software stays up to date with the latest security threats.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bye bye virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even remember purchasing this but from the way it looks and from what I have looked up it looks like a great antivirus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent Security, but Some Hiccups Along the Way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this Trend Micro Internet Security software as it came bundled with my new ASUS laptop. Being from a generation that isn't exactly tech-savvy, I figured having some extra protection on my devices couldn't hurt. First off, the installation process was pretty straightforward, which I appreciated. The software supports multiple platforms, so I was able to set it up on my Windows laptop and my old iPad without much fuss. The interface is clean and user-friendly, which is a big plus for someone who isn't all that comfortable with complicated tech stuff. Now, onto the protection capabilities. Trend Micro seems to do a fine job at scanning for viruses and keeping my devices safe. I haven't encountered any major threats, so it's hard to judge its effectiveness in a crisis, but for everyday browsing, it seems to work fine. However, there are a couple of areas where it falls short. The software can be a bit heavy on system resources. My laptop isn't the latest model, so I noticed it slowing down a bit when the software is running a full scan. Additionally, the 6-month subscription feels a bit stingy. It's like they're just giving you a taste before asking for more money. Also, I'm not too keen on the upselling. Every now and then, the software prompts me to upgrade to a more premium version, which can be annoying. I miss the days when you could just buy a product and not be pestered for more money. In conclusion, Trend Micro Internet Security is a decent choice for basic protection, especially if you're not looking for anything too fancy. It's user-friendly and supports multiple devices, which is great. However, the performance impact on older machines and the constant upselling are drawbacks. I'd give it a solid 3 out of 5 stars – good but not exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    awesome add on !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect product if you have a lot of money to spend on security and it good reliable and land easy to use I would definitely get this as an add on for your wireless devices from Best Buy .. great prices and great customer service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really solid software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t normally recommend antivirus software, but this one is actually really good. It’s a lot better than McAfee or any of the bloatware that you get on a new machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 4 out of 5 stars

    Virus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well as I’ve had no virus. Great deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    I'm not an expert, but this seems to work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a computer expert, but I have definitely experienced problems with Windows computers that stopped working properly because of viruses. I got Trend Micro 6-month subscription for free when I purchased a laptop from Best Buy. As Geek Squad suggested, I immediately deleted the free anti-virus trial that the laptop came with and installed the Trend Micro instead. It was really easy to install, and so far it seems to be doing a good job in regards to keeping the laptop running smoothly without any viruses or other problems popping up. I don't know that there's anything so spectacular about it that I would necessarily pay full price for it, but I would definitely purchase it again at a discounted price if possible in the future. Hope this helps. Thanks. Matthew 7:12

    I would recommend this to a friend
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