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Customer reviews

Rating 2.3 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 5 out of 5 stars

    Excellent power back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed for UPS. Provides enough battery back up to safely close all open programs and shut down your PC.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery failed in less than one year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is supposed to have a three (3) year warranty. The battery in mine failed in less than 12 months. I submitted a support request, followed by a video of the unit not working (yes, I know that's dumb but they asked me to send it.) Since then, I have had no response to numerous emails (at least five) over the course of six weeks. They have ghosted me. I will never buy another Tripp Lite unit, and I would suggest that you consider looking at other makes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suprised when I turned on my projector only to have the computer and monitors reboot from loss of power. In trying to report this to their technical services department, I was overwhelmed with having to know the wattage or amperage of each piece of equipment? Seems to me their technical experts could help a customer with that kind of needed information. Now, I'm left with having to turn off my computer equipment before turning on the TV, and I have no sence of security if this thing is providing any battery backup!

    No, I would not recommend this to a friend
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