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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 613 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 613 reviews
  • Rated 4 out of 5 stars

    Great headset! Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When playing on my PS5, the headphones lose sound connection at times and it gets very frustrating. The connection flash drive begins blinking very fast and sometimes it takes a while to re-connect. Overall, when connected to my computer, the sound is awesome. I love the different controls and the Superhuman Sound feature that I activate on the SWARM II app. There are 2 flash drives, one for computer and PS5, and one for XBox. I love you can toggle between the 2, although I don't know why someone would be on both consoles at the same time...lol. I highly recommend this headset, just watch out for the loss of sound while playing PS5. I also love the long battery life, up to 80 hours. I don't have to recharge for at close to a week!!! Of course, depends on how much you use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality nice rumbley bass not too much bass and not too little. Battery quality is outstanding. They are not too tight to lose. They are just right as well as being light and not clunky. The quality of materials used are definitely a four star five star packaging quality was also amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. The battery life is great, and the mic quality is great for a headset. Very comfortable to wear for long periods of time, even if you have glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds absorbing is really good very comfortable mic pics up my voice well, the audio mixer on the head set is awesome, over all a very good headset it feels durable too. I have had issues with my Bluetooth not connecting to my phone restarting the head set and even my phone sometimes would help but other than that its a great set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional sound and build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! There are 2 usb dongles that i plug into my xbox and Playstation. There is a single button that makes it seemless to switch between both units. There is a dedicated app for your phone to help control the headset and adjust the equalizer and sound setting. Other than using it for updates to the headset, you really don't need the app unless you want to find tune them. Sound is great when you tune them and can hear great detail ingame. Sound is loud and noise cancelling works great. Wife yells at me and cant hear so works wonderfully. I do wear glasses and the headset fits comfortably and does not hurt my head after long playing sessions. They use metal hinges where you adjust the earpieces. This is great as i had an older headset from Turtle Beach that use plastic hinges and broke after a year. Value can be better but i have seen them go down as low as $150 and at that range its a good headset to buy without having to go up in budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these when I play my games are amazing it really make the experience more immersive. Not to mention they are really comfortable and not too tight and they have an amazing battery life. And as an added bonus I can use them on any of my consoles or my PC with the USB Chip! 10/10 would very much recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Model awesome battery life and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay here we go I needed a replacement after the last model I owned after 3 years wasn’t working right. Wowzerz they definitely upped the quality in this new model and I love it. Still so comfortable on the ears and head performance is very nice and now more battery life and I’m in love I’m an online gamer so I’m on for hours so it’s performance is very good like last model with improvements especially battery life. Definitely if you liked the last model you will like this model enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them!! I had the gen 2’s before this and the gen 2’s had its own problems. I don’t have any real problems with the gen 3’s so far. Sound quality is great, very comfortable, battery lasts for a loonngg time, and love the new look!! Really glad I purchased these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in looking for a steelseeries headset but couldn’t find the right one I wanted. I had just broken a pair and I was likely just going to replace them with a new pair but I walked past someone else with this headset and went to check out the specs. It’s a very comfortable headset especially for longer gaming sessions and the audio quality is insane. Definitely a little more up there in price but if you’re not on a budget this is a perfect gaming headset. I’ve had it for some months now and i’ve yet to run into any issues. The quality of the headset is also very sturdy made of a metal of some sort. 10/10 Headset glad I made the switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great range, but sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to work wirelessly from my PC, for gaming and work. They sound really good, comparable to other wired headphones I have in this price range, and they're really comfortable. I didn't use it for Xbox and PC both, just on PC, but having two USB connections would have made that really easy. I did drop a point (and end up returning these) because the range was less than other wireless headphones I've had in the past; at about 30 feet, the connection would get really crackly and drop altogether. I will look for a headset with longer range next time, but if you won't be going that far, these are a great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turtle Beach 700 gen 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive tryed so far. They stay on my head even when working out they also have a flip down mic that mutes when fliped up they have some pretty nice bass when listening to music and my favorite part is your able to bluetooth music on phone and game and hear both at same time and have dials to controll each volume on each ear muff. I couldnt belive battery lasted about 2 weeks and i used them often. I belive 80 hours is whats quoted and thats about right i thought i was exaggeration but it wasnt. The only things i would change is have a 6ft braided charge cord and a protective charge case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset Yet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the fifth headset I have owned, over the last 10 years and definitely the most expensive. I initially purchased this to chat again with a friend during a beta and after the first game, I was beyond amazed by the sound quality AND the comfort. I wear glasses and this has been the first headset that does not press the glasses to the sides of my head. The padding also kept me comfortable during the entire session. Setup was a little inconvenient for me but really only took about 10 minutes with an update and a little extra patience with me. I really do like that I have the ability to jump from my console, to my pc or my phone with the press of a button. No more wires and connection issues with controllers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphones comfortable great quality sound and good bass i would recommend this headphones to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. The first kept disconnecting no matter what I did. The second one seems to be working much better. It is built sturdy, the sound quality is great, and the microphone sound is also quite good. One star off for having to get a second one before it would work properly, and for the fact that even at the widest, it still pinches on my head slightly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this headset for about a month now and I can say with full confidence that this was a huge improvement to the gen 2 headset. The build quality is much more robust and higher quality, the swivel points in the cups that notoriously break are now made with metal instead of the flimsy plastics like the gens past. The battery life is absolutely incredible im a very active gamer and even after long hours of play I only have to charge it once a week. The colbalt blue really does add a touch of class to the common black color. The sound quality is top teir if you prefer the bass you can have it booming like your in the game in real life. You can pick up all the nuances in the background as well. The Bluetooth is also vastly improved i have yet to lose connection to my phone so i never miss an important call while I'm saving the world. It seamlessly switches back to game chat after the call. It works on every system I have and the fact you get 2 usbs is amazing I no longer have to unplug my usb to move it to my pc or other game systems i just plug it in and go. (After the driver update of course.) All in all I would higly recommend this headset and if this is the change of pace for turtlebeach I can see great things in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very surprised at how good this headset is. Not just in sound but in the build quality. I've had Turtle Beach headsets in the past and the built was not always the best, but they have fixed a lot of the issues with this one. This works on XSX, PS5, PC and NS. I love that it has 2 dongles, and you can switch it on the fly. Playing PS5 and want to now go on to another console? Done with a click of a button. The driver size is insane at 60mm. It is a bit heavy, but this is coming from someone who has a SteelSeries headset, and I can feel the difference. Great for multiplatform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Headset, easy to use even if you aren't Tech-savvy, amazing sound quality, and I love being able to switch between two different game chats with the USBs, battery quality is very good too I have only had to charge it once so far since purchasing a few weeks ago, and the overall headset is very comfy and snug and has a very clean look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but with a few issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good and build, so far seems good. Issues: If you have more than one person in the house using a pair of these at the same time, connection issues occur when trying to pair to the console. Another issue seems to be that when the headset first comes on the volume is set to a high level regardless of the previous setting, And you have to turn the volume wheel up or down one notch and then back for it to be at the correct volume. Other than that them seem like quality merchandise.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello William! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great headset, only one thing..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, long lasting battery, built much better than prior generations, and overall great product. Occasionally the headset will randomly disconnect and not reconnect until you hit the switch button, even after restarting the headset [Switch between dongle and bluetooth button]. Doesn't happen often, but just enough to take note. Other than that, well worth the price.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello CJ! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got these because I am a pc gamer and a console player. Pros: Great noise isolation Fits around ear comfortably Long battery life Cons Sometimes the connection glitches out with the USB connectivity and I have to turn on and off my headset in order for the microphone to work in voice chat There is no aux option Overall I have enjoyed them :).

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

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