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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 448 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 5 Handset Connect to Cell Answering System with Super Long Range favorably, particularly praising its range, ease of use, and sound quality. Many appreciate the call blocking feature and the large display, while some found the instructions unclear and experienced issues with battery life. The phone book's usability and volume levels also received mixed feedback. Overall, the system's features are considered positive by most users, despite some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 448 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    OK But..

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are good. Batteries in the phones not so great. Handsets seem to lose battery life to quickly. Other than that issue the phones work pretty good have good sound in ear piece others can hear clearly. I recommend only because the price point and overall features of this phone setup are worth the ok battery life of the phones themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    House Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless phones were just what we needed to replace home phones. They were just as described in write up and easy to set up. They have great features and i was very glad I selected this item.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Does the job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, and receiving sound. I have noticed that people have a hard time hearing us when we're on speaker. Still a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a home phone unit that would automatically connect with my cell phone through Bluetooth when I come home. I purchased this item because my AT&T unit would not automatically connect with my cell phone and I was missing important calls. I originally thought it was my cell phone that was the cause but after buying this I no longer have to manually connect my cell phone every time I come home. The range is also great and I can receive calls farther away than with my AT&T version. I'm happy with this purchase and would definitely recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VTech has a model for everyone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return these excellent sounding phones because they were just a bit too large for my hands to operated. Therefore, I bought a different [normal] sized VTech set.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    NEW TELEPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set of VTech cordless phones because of the advertised super long range. I am amazed at the range of these telephone and highly pleased. They are as advertised at a reasonable price. I ordered them on line and picked them up at the nearest store. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Very Good, relatively inexpensive set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and good range. Clear, large letters on display. Only downside is shape of handset...a little uncomfortable for extended use. Best to attach the belt clip to give something else to hold on to. Watch for sales. This item is often available for $20-25 below retail, even at BBY. Can be expanded to additional units if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone easy to use and very good quality phone

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    My super VTech phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I can plug it into any electrical outlet, after I plug the main phone into a modem. Orally tells me the phone number calling. Lets me know if the call is a Scam Alert. Great features.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Range

    Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the phone call screening. It works perfectly. This set covered upstairs and down so the extended range works great as well. Before we had to have two phone systems. Very pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up was no problem at all. Instructions are great.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    Nice phone system except for "Caller ID Announce".

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system does everything I wanted in a cordless phone system plus more! I also ordered a sixth handset. The answering machine is clear when you play back messages (as long as the caller doesn't muffle) and you can hear well with the handsets. I have not yet set up the Smart call blocker but expect to do so soon. Irritating problem: VTech Support tells me that only 4 of the handsets will announce who is calling. Only 4 announce and you could have up to 12 handsets! At first VTech tried to tell me that this fact was in the manual, but I had the manual online and asked where it was located. Then they said other cordless models had this information. The only recourse they suggested was for me to send back the sixth handset that I had bought from them and they would reimburse. And then I could take the base and 5 handsets back to Best Buy where I bought the original system and be charged a $45 restocking fee. Don't think so. So if you really need the "Caller ID Announce", be aware before you buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good Bluetooth Phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed 5 phones & this fit what I needed. Sound quality seems to be good. Hok up was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    5 Set Landline with Smart Blocker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family needed 5 phones for our landline and this easy to use set worked well for us. It also has a Smart blocker for those unwanted calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    VTech Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good quality and lots of features. Digital display easy to see. Replaced outdated—but still working—15-year old VTech answering system.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Vtech phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound and range. Lots of features. I purchased this item on sale at a great price. I'm very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Will do the job for cell phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this system accomplished what I wanted: hooking up 2 cell phones to wireless handsets. The only thing that glitched (infrequently) was the "phone book". On some entries it had names and numbers switched around. We never did figure out why but just made corrections as we found them. It had the range to cover a large house and yard.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    House phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ring, good range and clear sound. I would recommend this phone to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    vtech-5 handset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had phone for 3 weeks but so far phone works great. easy to use. easy to set up. like the caller block feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones and a great price with large displays. Purchased these for my 98 year old grandmother and they are easy for her to use

    I would recommend this to a friend
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