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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 449 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 5 Handset Connect to Cell Answering System with Super Long Range favorably, particularly praising its range, ease of use, and sound quality. Many appreciate the call blocking feature and the large display, while some found the instructions unclear and experienced issues with battery life. The phone book's usability and volume levels also received mixed feedback. Overall, the system's features are considered positive by most users, despite some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 449 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home phones. Used to replace an older set. Great features, quality, and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Phone rev

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great . Everything they said is true, from the distance to the number of calls it will store or block.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    V-tech answering system

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice home answering system. Very easy to install and use.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything appear to be working well. Do wish instructions were a bit more userfriend.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions, Phone book

    Rated 2 out of 5 stars

    Dlisgrlulntled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instructions are hard to follow and complicated. The phone book is difficult to get around and I would never order this phone system again. I wish I had my old panisonic phones.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Go for it...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t'phone set. Fast set-up. They don't fall off their pedistals like other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range. Attractive. Great backlight. Good range. I would recommend this product and I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    We found it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything we wanted. Also definitely stood out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone set for the money. Have had cordless phones in the past but these seem to best them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Low volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. The only issue is the volume is very low at the highest setting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More than meets our needs!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually this was the THIRD system I bought (had to return Panasonic and ATT because they are not truly "expandable" - I needed 6 handsets and you can't get expansion handsets anywhere for either)! Our 15+ year old system finally died, so we just needed a replacement. These phones do WAY more than we need from a land-line (may never use the bluetooth and other features); we do like the caller announcement that tells us SPAM is calling LOL, the system was super-easy to set up AND EXPAND with a readily-available handset and the call quality is good when we do use them.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screening calls is a great idea, accept who you want and get rid of ones you don't know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Walker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, wonderful reception, great intercom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VTech 5 handset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great landline telephone was perfect for our home phone. We prefer keeping our landline in the event of bad weather/tornadoes. Sometimes the cell towers are damaged enough and we lose our phone connections. These phones with the 5 handset are good for our house. The volume is just perfect and clear for us. We are elderly but not done living.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Vtech Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work perfectly, very good range, so far no problems would purchase again, hopefully they last as long as my last set of vtech phones did and I will be happy

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a couple of months but it is working quite well. The range of coverage is much better than what we had before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived very quickly. Easy set up and awesome price.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    V Tech 5 handset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served the purpose, long range, very functional, great phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have for multiple rooms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Have it in all important rooms, kitchen, living, bedrooms, basement and bathroom. Good reception on all phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, bargain and quality product! Very easy to setup and use.

    I would recommend this to a friend
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