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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 30 reviews

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80%
would recommend
to a friend

Customers are saying

Customers are positive about the sound quality and Bluetooth connectivity of the DS6521-3 Connect to Cell DECT 6.0 Expandable Phone System, with many praising its ease of use. The system's Bluetooth feature is highlighted as particularly useful for connecting cell phones. However, customers are negative about the screen's readability, citing issues with the backlight and small print.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Rated 5 out of 5 stars

    Good Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phones. Now I never miss a call.Love

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    display is difficult to read and ring tone is too low

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues thus far. Very easy to set up and use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good quality, easy to brake. Cheap looking. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't have to pay a lot to get a nice ciress phone for your house. This comes with three phones and very nice looking.

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 3 out of 5 stars

    Great Potential, Disappointing Execution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to give 3 stars, but it really symbolizes a missed opportunity. Purchased to replace a 10 year old system. Important criteria for the replacement, and how does it score: 1) Bluetooth and mobile phone connectivity. Score = 3. Works most of the time, but too often answering or placing a mobile phone call through the system resulted in a dropped call, no connection, or static despite the mobile phone 7 feet from the base and 5 bars signal strength on the mobile phone. 2) Download of mobile phone-book. Score = 4. Works perfect for newer phones. Forget any sync with older phones. Phone-book works very well and very quickly with Caller ID (unlike a previous generation that I tried). 3) Audio quality that meets or exceeds my current system. Score = 3. Limited tonal range and volume, but reasonably clear. The old cordless phone sounds nearly as good as a corded handset, but this VTech doesn't come close. 4) Quiet Mode that affects all handsets simultaneously rather than individually. Score = 4. Great that all phones can be silenced from one phone (unlike other manufacturers). However, a specific duration in hours of Quiet (12 max) must be explicitly entered each time. 4) Handset usability. Score = 2. Many complaints that the LCD isn't readable. This is partially true. The contrast and readability from a straight on perspective is greatly reduced. The screen can be easily read only when the top of the handset is tilted away from you, a very unnatural orientation.The handset is long, so when placing in the lightweight charging base it is easy to tip over the base or move the base on the table. 6) Handset range. Score = 4. Worked well throughout my large house. The old phone works out to the mailbox, and this struggled a bit to match that range.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love 3 handsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that there were 3 handsets with 3 chargers, very handy. I don't like that I can't delete multiple missed calls, have to do delete them one at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth connection, Sound quality

    Rated 4 out of 5 stars

    very useful if you only use cell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I do not have a land line any longer this is incredibly useful as I can walk in the door and the Bluetooth will immediately pick up and latch onto the house phones. Line sounds clear. Sure there can be improvements but oh well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and blue lighting. We always had green lit phones. Anyway, the connection and features are good and easy to use. This phone is convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to use a headset? Forget it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone. I have no major complaints with the phone itself. It generally works well. But I picked it largely because of the Bluetooth feature. I do a lot of phone conferences from home, need to be able to use a headset, and was looking forward to ditching the wired headset I'd been using with my old VTech phone. Figured a phone that supported Bluetooth would support Bluetooth headsets. Hey, there's no headset jack on the phone, so that must mean that the headset solution is Bluetooth, right? Well, no. I just discovered (some months after buying the phone and having just received a BT headset for Christmas) that this model supports BT cell phones ONLY. Not headsets. And since there is no jack, I can't go back to the wired headset. What was VTech thinking? And go ahead and try to find the "Bluetooth device compatibility list" that VTech recommends you consult on their website--it's not there. I'm not happy. If you need to use a headset, you need to look for a different phone.

    No, I would not recommend this to a friend
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