Customer Ratings & Reviews

You can easily turn this into a 40 TB NAS by adding 2 x 20 TB drives. This thing is very reliable, easy to use and set up as well as being able to host all manner of servers and applets including Plex (which I use to stream my music collection because I'm old). The only downside to the WD cloud series NAS is their penchant for running fast fans every night when they decide to index the heck out of everything on the drives. There have been some times when it restarted b/c of overheating. Since then I've change where it sits (off the carpet and on a plane surface) and I put a 120 mm usb fan on top of it as a vent to keep moving air. Since then, it has been silent (or nearly). You can get USB fans for very little and use them on stuff like this or your desktop pc if they have a perforated roof on the case etc. I highly recommend them.

This is a good solution for me since I don't want to get involved with third party clouds and I have two computers. I had an old My Cloud that WD stopped supporting for access away from home and was too small anyway. The newer My Cloud requires internet access even if you are in your house (?), but not this model. I like that it can be configured as a RAID so the loss of either drive won't be catastrophic. Setting it up wasn't bad. It has a lot of capabilities and options, so it is a lot more complicated than just an external hard drive. Mostly it is just time consuming to move files over. The fan was always going for the first couple of days so it was really loud but I think that is because I was loading it with files and it was indexing them. After the first couple of days the fan rarely runs and it is very quiet. Maybe if you were streaming video from it the fan would restart, but I'm not doing that. There is a delay when accessing a file while the drives spin up, but otherwise this is much faster than the old MyCloud. I haven't tried to connect any external drives to it (which was painfully slow on the old My Cloud). One nice feature is putting the app on your phone and/or iPad so that they will back up photos from those devices easily and quickly. I will say keep an eye on prices. It was cheaper for me to buy the empty My Cloud and then get 2 4TB drives separately from Best Buy. Then I found another place that had the same WD Red drives even cheaper, so I was able to save a good bit.

So I got this due to not being able to afford a Synology. I would have wanted to get a Synology drive over this. But for the money, I couldn't pass it up. I love it and it's not hard to use. there are some tweaks to the OS in it that I would have done but overall it's good. The one complaint is the fans run really high when you upload stuff for the first time due to indexing the files. Once they finish indexing then you are good. It only index's new files. If you have a lot of files to upload then it could be running and indexing and fans are loud for a day or 2 again depending on what size you're uploading. It worked me up during the night when I first got it and didn't know it at first till I googled it and that's what people were complaining about. But still like it. Have not used any apps on it yet. That's why I gave it 4 stars but still great and does what i need it to do.

I bought this for my file backup for both PC and phones. It works well and is easy to setup. The only issue I noticed is the fan noise. It is not that loud but definitely the loudest thing in my office room.

Product is good, I have replaced an old version, the only complain is about the internal fan/hard disks that are bit noisy most of the times,

Randomly makes a clicking noise which is normal but scares me at night

Great product! Perfectly working so far…easy to configure and setup. Quiet and quick to backup and restore. Definitely recommend!