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Customer Ratings & Reviews

Model:
WDBVXC0080HWT-NESN
SKU:
5990209
Your price for this item is $299.99

Customer reviews

Rating 3.7 out of 5 stars with 161 reviews

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70%
would recommend
to a friend
Page 1 Showing 1-20 of 161 reviews
  • Rated 3 out of 5 stars

    "Maybe" hold off!?

    |
    Posted .

    So, I had an original WD MyCloud (2TB) NAS unit which had started to fail - had it +/-4 years and for the most part performed well - although I'm not sure how long they should last. At any rate, I went to my local BB store and was directed over to this unit - which I assumed was a newer (larger) upgrade - it said WD My Cloud on the packaging - and I bought it. Soon to find out, the WD My Cloud "HOME" and older WD my Cloud are two completely different drives. WD My Cloud is a NAS unit (Network Attached Storage) and in short functions like a network server attached to your PC. You need to setup users and can give anyone/no one access to any part of the drive (short version) The WD My Cloud "HOME" is (for a lack of better terminology) an supped-up external USB drive with cloud access. Immediate problem I see is limited shared access. We use Dropbox (a lot) and love the fact you can share "folders" across different users (again simplified). With WD My Cloud Home you could share a file but not pieces of a whole directory. Again, I'm over simplifying the differences but if you want a "personal" cloud drive that works like DropBox - THIS IS NOT the answer.

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Thoroughly Disappointing

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Just bought/installed a My Cloud Home 8TB. I intended to replace an older 4TB MyCloud device, and use the built-in Plex server. It's getting returned. Not planning to buy Western Digital in the near future. In its infinite wisdom, Western Digital destroyed the MyCloud Home, and MyCloud, product lines. Functionality is dumbed-down beyond usability. Specific complaints: - The Network Import service (move data from an older MyCloud device to MyCloud Home) will not detect MyCloud devices on the same LAN, when both are visible to browsers and macOS Finder. - Functionality from the destkop app, iOS app, and webapp are abysmal. ** Can't configure the ethernet port, including to use a fixed/reserved IP. ** Unable to configure device users. Can "invite" users to the device (via WD cloud) but can't configure access beyond a user's private area. ** Unable to create configurable Shares. An "invited" user gets a private area, but there are no administrator-level configurable features. - The Plex server binary is woefully outdated. Despite a multitude of user community complaints, WD will not commit to maintaining its extension binaries. I guess the products are ok, if you don't want any level of control over your data. Analogy: current WD home/home-office products function like the Carl's Junior kiosk from the movie 'Idiocracy' (2005 with Luke Wilson).

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great NAS for the Home

    |
    Posted .
    Owned for 8 months when reviewed.

    Very good NAS. After about 3 months, I discovered a problem with my device. I spoke to customer support at Western Digital and a new Cloud device was immediately sent to me for replacement. Had it back up in working a day. Use it to archive 30 years of digital photos. In addition, I have connected it to my phone and my Alexa devices. Immediate backup of my phone pics, and with a short time, they show on my Alexa.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Not sure how to rate this

    |
    Posted .
    Owned for 1 week when reviewed.

    I am really unsure how to rate this drive. I bought it solely to use as a NAS drive for Plex. Plex is one of the pre-installed applications that comes with this drive. For whatever reason, I could not get Plex to work properly. I spent a good deal of time over a period of four days with Western Digital support. The support representatives were quite helpful, but in the end, things were still not working. On a follow-up call to WD, I was told the drive was defective. I returned the drive to Best Buy and got a new one without hassle. It has been working perfectly for Plex since. However, the drive loses Wi-Fi connectivity even though it is plugged directly into my router. I have reset the drive a half dozen times over the past couple weeks. This is disheartening, and I hope it improves as it is probably too late to return the drive a second time. I would say that Western Digital support is helpful and friendly and I had no problem dealing with them.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    not a NAS

    |
    Posted .
    Owned for 5 months when reviewed.

    This is a home device. For the IT Techy folks, no, this is not a NAS. NAS is something different; it is a device that is hardwired into a local network. This device, as advertised, is Cloud SAN....a local backup with Cloud sharing and laptop and phone Apps, so it is not intended to be used or operate like a NAS. If you're looking for a NAS, spend the extra $200 to $300 for a NAS device and do your own NAS coding and configuration. Don't try to go cheap and then complain that it doesn't work just like a NAS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage.

    |
    Posted .

    If you're looking for a network storage device, DO NOT GET THIS. To access the drive, you have to run a special app on your computer that maps it as a network drive. There is no other way to map the drive. You can also use a special Android/iOS app, but since you can't set up shares on the drive itself, you can't browse the disk with any app that can access Windows/SMB shares. Unlike its slightly older cousin, the WD My Cloud, there is no web interface for this device. You can't rename the device. You can't connect by FTP or SSH. The only way to change settings on the device is by going to the MyCloud website, and God help you if that ever goes under. It has a USB port, but 1) you can't use that to copy files *from* the device to a USB disk, and 2) the only thing you can do with it is plug in a USB disk and transfer *every file on that disk* into a backup folder on the My Cloud Home. You cannot choose specific files or folders, and you cannot browse the plugged-in drive on your computer. And last but not least: the god-awful speeds. I have a gigabit home network, and even with that, it took 5 hours to copy 150GB to the disk and *16 hours* to copy it back *off* of the disk. And the case is basically impregnable, meaning that if you want to return the disk, you have no choice but to transfer your data back over the network. I couldn't even play media off of the disk because of how slow it was; it just kept buffering. I return this within 2 days of purchase.

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Does the job

    |
    Posted .

    Needed more storage than my first WD Home storage. A little more hard to set up via cloud but once figured out works well

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great for storing Photos

    |
    Posted .
    Owned for 1 month when reviewed.

    This is awesome... I was using an external hard drive with my laptop and having to drag it around and try not to drop it... was a PITA... now I got this tower which sits by my router. I can access it from anywhere - even when I'm out of town. Easy to load and has a great search engine. I mostly store pictures and it will find all of my flower pictures if I wanted it to. I don't worry about running out of space or dragging it around. Would recommend it!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Stay away if you want to use this for Plex

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Purchased this for ability to play home movies and saved DVD via Plex on my Nvidia Sheild. WD promotes this device as being Plex capable but they havent updated the Plex software in over a year so literally you can't play a single movie if you are operating on Andriod. Support tickets are pointless and you can easily search for other users reporting the exact same issue with no help from WD. The product would be solid if there was actual support that updated thr software like they should. Like I said, stay away.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Not Compatible with Mac

    |
    Posted .
    Owned for 2 weeks when reviewed.

    I purchased this to use as a time machine back up with my 2018 Mac mini. I was running Mac OS Big Sur 11.6 in October 2021. the installation for the desktop application hung at th 50% "extraction" point in the progress bar. I combed through the troubleshooting on the WD website, with no luck. when I contacted support I was sent links to the trouble shooting I had already performed. I ended up returning it after the painful waste of time it took to learn it's not compatible with Mac.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Amazing

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Amazing piece of equipment. Just what I was looking for in a hard drive and cloud service. It copies content from my other devices seamlessly and the app is great. I like being able to access everything from multiple devices. I think I will buy another one at some point. Getting it on sale was a huge bonus.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's supposed to, with some caveats.

    |
    Posted .

    Don't expect to use this as a high-efficiently media server. It will work alright as such on your home network, but not outside of it so well. If you're just using it for file backup and storage, it's a pretty great solution.

    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Plex server users stay away

    |
    Posted .
    Owned for 1 week when reviewed.

    Western Digital only allows a customized version of Plex media server to be installed that is greatly restricted. You get little control over Plex configurations. The biggest issue being WD does not let you create additional Plex libraries/folders to organize your content. It doesn't look like I can secure content by user or role. I'm going to see if I can instead network share a directory with my new Nvidia Shield and run Plex server from there. You're also at the mercy of WD to update the plugin. If you're a casual user, or non-technical you're probably okay with the built in plugin. I had to reinstall the Plex plugin a couple of times before I really got it working. Just don't expect to be able to separate your kids content from your own. It syncs with all the major cloud storage services like Google Drive, DropBox, etc. Standard expected feature at this point. The one unexpected synchronization feature that I found nice was the social sync. It downloaded my Instagram.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

    |
    Posted .

    The my cloud home line is alright. I like some of the functions like auto backups of other cloud services. But the interface is almost too basic. I would like a little more customization options and would also like to be able to plug this device directly into a computer for high speed transfers. None the less it works but there are cheaper solutions out there.

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Rather get the old version

    |
    Posted .
    Owned for 1 year when reviewed.

    Had the older version of My Cloud before it crapped out and decided to upgrade to this model, its ok. The iphone app was buggy for a few months, sometimes the drive would appear in the app and sometimes not.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good storage but must use internet to access.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Great for storage however you have to go through the internet to access. You cannot go straight from computer to storage.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best purchase

    |
    Posted .
    Owned for 1 week when reviewed.

    Its a wonderful purchase. It has semless storing. Its read write is literally fast. The app is also verygood. It get connected to the network as soon as we connect with ethernet cable.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Not Mac compatible

    |
    Posted .
    Owned for 1 week when reviewed.

    Bought this specifically because it said it was compatible with Windows and Mac. Was able to access from PC but it would not let me access it from my Mac. Apparently this has been an issue with the Mac operating system for upwards of a year now with no fix.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    wifi storage heaven

    |
    Posted .
    Owned for 1 year when reviewed.

    great item been looking for something like this for a long time now finally found it... price and performance has no comparison to any other brand.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Not Very Fast

    |
    Posted .
    Owned for 1 year when reviewed.

    Convenience is pretty awesome to be able to access everything from anywhere, but it is PRETTY SLOW. Even though I have it wired in to gigabit internet...still crawls...

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend