Customer Ratings & Reviews

The instructions require a magnifying glass to read. It's like they're trying to save paper, or maybe they don't want you to read them.

While backing up from a old drive to this one it died and had a hardware failure. It's a nice looking drive slim and has nice software for backups and encryption but I don't know if would trust files on just this one drive.

WD is one of the best companies on the market for computer hardware. Love this portable hard drive.

I am very disappointed with this purchase. My internal harddrive capacity is 930 GB. So far I only use about 629 GB of my internal harddrive. After I run a backup to this 2TB WD external hard drive, it showed over 1.5 TB has been used. Maybe it has hidden program files so I will try to format it.

Wanted to find a wireless way to back up the many photos we have - unfortunately this does not work. Great storage for the price -but will be returning it

Bought this for my wife to store work files and it went dead within a year. Am currently waiting on a warranty replacement and we'll see how #2 lasts. Probably should have spent the money on SSD.

Super lag but it works just fine. Get ready to annoyed by this passport. After connecting it to the computer it will test your anger management. Lol

OMG I hate this thing. Installing the software was a pain because their site was down on a Saturday afternoon. Can't the entire installer fit on a 2TB drive??? The real reason for this review is that a backup can NEVER run on it's own because the moment it encounters a file that's in use, the entire job stops and waits for user input on how to proceed. My last drive was a Seagate which failed after a few years. I should have stayed with them.

I had to buy a replacemt within 18 month, it gave out out of nowhere! Hopefully it was my fault and not a problem with the way it was manufactured.

Does what it is supposed to do. No errors, easy setup and fast read/write to disc.

Not compatiable with Mac downloaded the driver and opened it only for it to say it no longer works with Mac

The WD external drive stopped backing up after two months. Taking it to Geek Squad - they can fix most problems.

Says you can add extra space to your PS5 but it doesn’t add any extra storage. You can only save old games and you would have to download them off of the phd so you can actually play them.

Made a high-pitched noise upon installation. May have to return it. Could be a one-off, so can't really accurately judge the product at this time.

This drive failed within a year and it's going to cost me $1007.00 to recover the data if they can even do it! I should be reimbursed for this drive since I've been a member since 2019 a Total Tech Member pretty sure I have been one longer than that.

The hard drive fell once without it disconnecting from the cable and it does not work anymore. Very cheap and delicate. Will never buy another WB product again.

Great for backing up my old computer data and transferring to my new computer

Compact, fast and efficient storage technology. Satisfied with purchase.

I am impressed with the data storage and it is easy to transfer my data.

Speeds of only 90MBps - Takes time to open photos and videos. My 10 year old Hitachi hard drive is faster than this at 7200rpm/130MBps. This is sad given how new this device is and how good the reviews are, dont get this for any sort of media storage/game storage. An internal hard drive for games is cheaper and faster than this