Main Content

Customer Ratings & Reviews

$163.66

Customer reviews

Rating 4.7 out of 5 stars with 5081 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,081 reviews
  • Rated 1 out of 5 stars

    Bad for its cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine in particular stopped working just about 3 works after I got it, 3 weeks of storage for sixty dollars? I’m charged for time it seems, wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t accept my data had to get another hard dr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product had to buy something that wasn’t WD, couldn’t download to it Have had trouble with WD before. I won’t buy these any more learned my lesson

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive malfunction

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this hard drive It was not working before I opened the box, returning ASAP. Apple Support helped me for an hour waste of my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made. Not recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Verry low quality for the price. Also it doesn’t live up to what was advertised. I wouldn’t recommend this to anyone els.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hated it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incompatible with my pc, would not back up files. Bought Seagstr Slim from amazon as replacement because you stopped selling Seagate, a much better product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all, we took it back because any app you tried to download to use it to its fullest potential would fail. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible place don’t please don’t buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used one time and it crashed and I lost all my information

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't drag & drop files on to it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't drag & drop files on to it. Makes you open some kind of cloud account. I cannot even figure it out. So disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only works with updates operating system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it did not work for my Mac Book because I have a very old operating system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    crashed

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed after very little use and no where near max capacity. Tried two different data retrieval services with no luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Package lost

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says delivered but I can't locate it. I wish someone can contact me to solve this problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suddenly Died

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a week and a half and then it began to make a weird noise and none of the data on the disc was readable/recoverable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 2 months

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a friend, who was running low on hard drive space, in the drive failed after 2 months of use. Extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost all my data. Had to reformat the drive. Not thrilled

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working after 3 months

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after 3 months... have requested a replacement but i need to pay shipping

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive started clicking noisily when I plugged it in and was never recognized by the OS. Returned to the store for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't store any files you'd like to keep

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second wd passport I've had that simply stopped working. Do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    extharddrive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not do what geek squad member said it would. It does not automatically back up files.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t last a month. It makes a loud noise and all data always got corrupted. Now it completely stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate best buy. The communication between store and customer is non existent .

    No, I would not recommend this to a friend
Sponsored